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Unifi Official TM UniFi High Speed Broadband Thread V19, ( -_・) ︻デ═一▸ Maxis & Time

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cybpsych
post May 26 2014, 08:16 AM

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QUOTE(eggplants @ May 23 2014, 10:48 PM)
hi, anyone else experiencing slower speed this past few weeks, like more youtube buffering and slow page loading?
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yep, VIP5 here.
cybpsych
post May 26 2014, 02:55 PM

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QUOTE(LEVIATHAN @ May 26 2014, 02:29 PM)
Hi I would like to check with those who has experience postponing/deferring the 2-year contact. Here's my situation.

I subscribed to VIP20, 2/3 months ago. Currently I'm working offshore, signed up for a two-month job somewhere in Sarawak. And I'm looking at another 2 months extension, which means 4 months away from home. Now I would like to defer the contract/stop the service and billing for at most 4 months.

IMHO I see no reason this cannot be done. I have done this before with Maxis two years ago when I stayed Australia for a 3-month course. They have no problem stopping the billing and I resumed my contract after I'm back.

Is this possible?
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should be possible, but depends on TM's voluntary suspension policies.

most telcos will suspend billing if they receive voluntary suspension request.

just give TM a call as ask for voluntary suspension (with reason of your 4-months offshore work). Review the T&Cs, billing, charges, etc etc.
cybpsych
post May 28 2014, 11:02 AM

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QUOTE(thoseeyes @ May 28 2014, 09:45 AM)
TM called my wife yesterday to promote upgrade from 5m to 10m at RM179.00. But I remember I read that if TM called, we should be offered RM169 and not RM179 right? RM179 is only when we call TM to ask for upgrade right? Since she already agreed at RM179.00, can we call to ask them give us back RM169?
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RM169 offer is excusively for early Unifi customers.

RM179 offer is for other customers who's nearing completion of the contract.
cybpsych
post May 29 2014, 07:20 AM

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QUOTE(westlife @ May 29 2014, 07:17 AM)
I also received the same offer. Rm179 for 10Mbps plan. Rm20 off. But I still feel it is a not bad deal. Becos already paid rm149 per mth, add another rm30 the speed is double. Download time also cut by half. Worth the money actually. In fact, if consider per MBps speed vs money paid. Rm249 for 20Mbps plan is also very worth the money. Just that if one never fully utilize the fast speed, it will be wasted and overkilled.

Actually the lady also offers me another plan which is add rm50 hypptv package and get free upgrade to 10Mbps speed, it is also very worth the money, just that I hardly watch any tv programme so I didn't take it.
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yeah, it's a good offer indeed.

same as you, i dont really watch tv, so the hypptv package has no value to me biggrin.gif

and since my unifi usage is low (mostly outside from home), the need to upgrade from VIP5 -> VIP10 is not really important to me. Unless i'm doing SOHO, then it's really saves me RM20/mth.
cybpsych
post May 29 2014, 10:18 AM

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QUOTE(christina1 @ May 29 2014, 09:49 AM)
ASTRO paid millions to obtain the WC rights. Dont think they willing to "share" with other broadcast agencies, unless they have +ve gain for doing so.
cybpsych
post Jun 13 2014, 09:43 AM

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this screw-up has been for >1 month liao. terrible.

either they're doing throttling actively or they dont know what's happening at all.
cybpsych
post Jul 21 2014, 10:57 AM

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UniFi subscribers on DNS 202.188.0.133 and 202.188.1.5 may experience less than ideal performance due to congestion.

We are looking to return service to normal soonest and will provide updates as we receive them from the network team.

The DNS 202.188.0.133 and 202.188.1.5 congestion is also affecting Streamyx subs who may experience less than ideal performance.

https://twitter.com/TMCorp

This post has been edited by cybpsych: Jul 21 2014, 11:55 AM
cybpsych
post Aug 19 2014, 08:32 AM

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QUOTE(Loongy22 @ Aug 18 2014, 08:02 PM)
Is the online bill payment at https://occ.unifi.my down for anyone else? The bill payment section seems to be down for me since Friday...
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u got M2U? you can easily pay Unifi from M2U.

if you got Maybank2cards Amex card, you even get 5% cashback if pay during the weekend (Sat/Sun).

Unifi @ RM149, pay about RM150 and charge to your Amex @ M2U, can get RM7.50 cashback in return.
cybpsych
post Aug 20 2014, 06:25 AM

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QUOTE(xekidx @ Aug 19 2014, 08:55 PM)
If i pay thru M2U or CIMB Clicks, the bill account number is the billing ID from my unifi portal right?
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yep
cybpsych
post Aug 22 2014, 07:22 AM

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QUOTE
Notice! Change of Bill Payment Period

Dear Valued Customer,

Telekom Malaysia Berhad ™ wishes to inform you that effective 11 SEPTEMBER 2014, the payment period between the Bill Date and Payment Due Date in UniFi monthly bill for all UniFi customers will be changed to 21 days from the current 30 days.

Kindly note that the Payment Due Date refers to the payment deadline for your UniFi bill each month. Therefore, in order to ensure that you continue to enjoy uninterrupted services, we would like to advise our customers to observe this change and proceed with the necessary payment.

We sincerely apologise for any inconvenience caused. Should you have any query or need further clarification on this matter, please visit your nearest TMpoint or call our TM UniFi Centre at 1300-88-1221.

Thank You.

» Click to show Spoiler - click again to hide... «


This post has been edited by cybpsych: Aug 22 2014, 07:27 AM
cybpsych
post Aug 22 2014, 08:52 PM

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QUOTE(whistleon @ Aug 22 2014, 12:12 PM)
i want to ask about the bill after upgarde to unifi.

i already paid the bill of streamyx 19/7/14 - 18/8/14

my unifi is install at 1/8/14, streamyx terminate after few day.

now the unifi bill is coming

VIP5 (24 Months Contract) Monthly Fee 01/08/2014 18/08/2014 86.52
VIP5 (24 Months Contract) Monthly Fee 19/08/2014 18/09/2014 149.00

tm will not refund the balance to me? since my streamyx already terminate around 4/8/14. now i already paid more 4/8/14 - 18/8/14
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streamyx account and unifi account are both independent.

your unifi bill cycle = 19th. since service commencement = 1/8/14, the prorated usage = 18 days / 31 days for August X RM149 = RM86.52 (rounded).

since the monthly fee is actually an advance payment (for next month), your current bill on 19/8/14 is charging next full month at RM149.
cybpsych
post Sep 11 2014, 06:53 AM

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CompuZone promo!

1Malaysia Promotion
Asus RT-N12HP - RM 169
Asus RT-N14UHP - RM 279

» Click to show Spoiler - click again to hide... «



Jayacom promo

Asus RT-N12HP High Power 9dpi x2 Antenna
Wireless Router 300Mbps
Router/Access Point/Range Extended (Unifi Fibre & Maxis Fibre) Ready
3 Year Warranty
RM 189.00

> Promotion valid until 16/9/2014

» Click to show Spoiler - click again to hide... «

cybpsych
post Sep 17 2014, 09:15 AM

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#TMAlerts 1/2 we are experiencing some degradation of data traffic to and from the US due to a fault on the AAG submarine cable system.

#TMAlerts 2/2 repairs are underway to repair a fault on the AAG submarine cable system. We will share updates as they become available

https://twitter.com/TMCorp
cybpsych
post Sep 18 2014, 10:23 AM

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#TMAlerts Repairs are underway to repair a fault on the AAG submarine cable system. We will share updates as they become available.

#TMAlerts We're working with the cable conglomerate to restore service soonest possible. Traffic has been rerouted.

https://twitter.com/TMCorp
cybpsych
post Nov 24 2014, 05:28 PM

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update from TM:

QUOTE
Fyi, sekarang terdapat kerosakan link ke Eropah. Pelanggan mungkin mengalami gangguan dan kerja baik pulih sedang dilakukan.

Fyi,we have detected a data connectivity anomaly to EU affecting subscribers nationwide and are investigating the matter.

cybpsych
post Dec 31 2014, 07:35 PM

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TM is aggressively offering the extension,ending today.

next, they going to introduce new broadband packages. not sure if going to be better or worse compared to current ones. hmm.gif
cybpsych
post Jan 2 2015, 10:27 AM

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QUOTE(silentsunami @ Jan 2 2015, 09:00 AM)
U know anything about the new packages? Malaysia broadband really very expensive
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QUOTE(jasonchaw @ Jan 2 2015, 09:05 AM)
izzit? I planning to install a fibre internet now... u know when it will release new package?
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somewhere april or may 2015.

donno the details cuz that's what the unifi agent told me; wanted me to take up the offer for 10mbps @ RM179 quickly.
cybpsych
post Jan 2 2015, 10:39 AM

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QUOTE(jasonchaw @ Jan 2 2015, 10:32 AM)
But I think TM wont mark down the current price.. just provide faster speed and pay more.. I think
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possibly TM is streamlining their broadband packages between Streamyx & Unifi (packages & price points).

Unifi VIP10 is now retailing RM199, retention program offers RM179. Possibly "new" VIP10 could be slotted into RM189 price point, while not offending those customers who gotten it at RM179 earlier laugh.gif

let's see what they will offer then....

This post has been edited by cybpsych: Jan 2 2015, 10:39 AM
cybpsych
post Jan 3 2015, 08:08 AM

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QUOTE(Lineage @ Jan 3 2015, 03:09 AM)
I got my VIP10 at RM169 earlier..  drool.gif

[attachmentid=4284937]
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RM169 only for early adopters of Unifi thumbup.gif then RM179 offered to the rest.

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