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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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charlesj
post Jul 22 2019, 05:01 PM

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QUOTE(cybpsych @ Jul 22 2019, 02:23 PM)
We are proud to introduce the first RHB Rewards MOTION CODE Credit Card/i with high-verification value (CVV) security code embedded which will automatically refreshes regularly.

Partnering with VISA and IDEMIA, RHB Bank is the first local financial institution in Southeast Asia to adopt this technology as to prevent credit card fraud and hackers from accessing important data and disrupting transactions. Application can be done at our nearest branch or via online on RHB official website. T&C Apply.

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RHB introduces high-tech credit card

https://www.malaymail.com/news/money/2019/0...it-card/1773710

KUALA LUMPUR, July 22 ― RHB Banking Group (RHB) has launched the RHB Rewards Motion Code Credit Card, featuring a dynamic card verification value (CVV) security code that regularly refreshes automatically.

Acting head of retail banking, Nazri Othman said RHB expects its new credit card issuance to increase by 15 per cent annually with the launch of the high-tech credit card ― the first of its kind in Southeast Asia.

“The static CVV code printed on the back of today’s credit cards is replaced with an e-paper mini-screen, which displays a dynamic security code,” he said at the launching of the card here today.

He said the technology is set to prevent credit card fraud and hackers from accessing important data and disrupting transactions.

RHB targets to issue 21,000 new RHB Rewards Motion Code credit cards per year. Customers will also receive a waiver of annual fees on the first year.
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Yup, the feature is cool.
Received email from RHB about it, it seems to be part of dual card (reward + cash back).
Wonder we can opt for only 1 (or cancel another one).

https://www.rhbgroup.com/10card/index.html?...campaign=10card

ychan11
post Jul 22 2019, 08:23 PM

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Hi,
Any1 using RHB reward card and whether BP entitled for points? If yes, 3x?
ClarenceT
post Jul 23 2019, 07:48 AM

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QUOTE(ychan11 @ Jul 22 2019, 08:23 PM)
Hi,
Any1 using RHB reward card and whether BP entitled for points? If yes, 3x?
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1%/2%/6% online CB for RHB Visa Signature.
sms2u
post Jul 23 2019, 01:30 PM

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QUOTE(charlesj @ Jul 22 2019, 05:01 PM)
Yup, the feature is cool.
Received email from RHB about it, it seems to be part of dual card (reward + cash back).
Wonder we can opt for only 1 (or cancel another one).

https://www.rhbgroup.com/10card/index.html?...campaign=10card
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there are cases reported that some bank seems no verify CVV and only verify OTP.

No sure RHB verify CVV to approve transaction.
jefftan4888
post Jul 23 2019, 01:32 PM

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Submitted online 2 times last week, nobody call back. Yesterday realized that I have “RHB Now” so I logged on to apply. Today I check status, it is in progress.
MGM
post Jul 25 2019, 10:29 AM

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Thinking of reloading BP and Boost (rm100/swipe) using RHB Reward Card to participate in these 2 concurrent campaigns:
1. https://www.rhbgroup.com/crd_usage/files/Ne...ign_2019_TC.pdf

2. https://www.rhbgroup.com/lekas_usage/index....utm_campaign=LU

Or can only participate in 1?

This post has been edited by MGM: Jul 25 2019, 10:30 AM
williamyl
post Jul 25 2019, 05:48 PM

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QUOTE(MGM @ Jul 25 2019, 10:29 AM)
Thinking of reloading BP and Boost (rm100/swipe) using RHB Reward Card to participate in these 2 concurrent campaigns:
1. https://www.rhbgroup.com/crd_usage/files/Ne...ign_2019_TC.pdf

2. https://www.rhbgroup.com/lekas_usage/index....utm_campaign=LU

Or can only participate in 1?
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sure ewallt like boost, grab, touch and go, razer pay can use???

warlove3
post Jul 27 2019, 07:01 PM

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QUOTE(ychan11 @ Jul 22 2019, 08:23 PM)
Hi,
Any1 using RHB reward card and whether BP entitled for points? If yes, 3x?
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I've read, got 3x points for ewallet, you can try, if yes then should be one of the best rewards card to claim big points.

RM2000x3 points = 6000 can 1000 big point
cybpsych
post Jul 31 2019, 09:52 AM

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Important Notice: Revision of RHB Bank Cardholder Agreement w.e.f. 19 August 2019

https://www.rhbgroup.com/files/others/highl...angesv3__1_.pdf

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limeuu
post Jul 31 2019, 10:22 AM

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I think the bank may be shooting themselves in the foot....one of the biggest revenue generator is cardholders not paying full so charged ah long interests....to be encouraged, not discouraged.....lol

This post has been edited by limeuu: Jul 31 2019, 06:42 PM
laymank
post Jul 31 2019, 10:27 AM

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QUOTE(limeuu @ Jul 31 2019, 10:22 AM)
I think the bank may be shooting themselves in the foot....one of the biggest revenue generator is cardholders not paying full song charged ah long interests....to be encouraged, not discouraged.....lol
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it's probably a directive from bank negara.
cybpsych
post Jul 31 2019, 03:27 PM

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new app, not bad >> https://www.rhbgroup.com/new_RHB_mobile_banking/index.html

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limeuu
post Jul 31 2019, 06:41 PM

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They are giving up on rhb now?.....

Functionality very similar to Maybank's wealth app.....
ProxMatoR
post Aug 1 2019, 12:40 AM

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the new app interface... looked sooooo familiar har.... hahaha.....
my_superworm
post Aug 1 2019, 04:18 PM

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Hi Sifus,

Is RHB Reward Motion Code entitled for points when top up into Boost?

Thanks!
ClarenceT
post Aug 1 2019, 04:28 PM

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QUOTE(my_superworm @ Aug 1 2019, 04:18 PM)
Hi Sifus,

Is RHB Reward Motion Code entitled for points when top up into Boost?

Thanks!
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It is something new so I don't think we have answer at this moment.
But for RHB VS, both "Boost App 3D-EC" (with OTP) and "Boost App SSL-EC" (without OTP) are ONLINE transactions (for 1%/2%/6% rebate).

https://www.rhbgroup.com/personal/cards/cre...view/index.html

Reward Points
RHB REWARDS CREDIT CARD rewards you with great rewards on your daily essentials spend. Get up to 10x Reward Points when you spend on movie tickets, overseas spend, online & e-wallet, health & insurance, retail shopping and other categories. Kindly refer to the table below for Rewards multiplier by spend category:

Online Spend^ 3X^
^ Online Spend is meant for all Online, e-Commerce and MOTO transactions in local or foreign currency.

jefftan4888
post Aug 6 2019, 10:49 PM

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Attached Image

It has been 11 working days since 22/7. Normally, how many working days will it take? hmm.gif biggrin.gif
beLIEve
post Aug 7 2019, 04:54 AM

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QUOTE(limeuu @ Jul 31 2019, 10:22 AM)
I think the bank may be shooting themselves in the foot....one of the biggest revenue generator is cardholders not paying full so charged ah long interests....to be encouraged, not discouraged.....lol
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banks cannot be telling people not to pay in full although that is what they should be hoping for.
extinct_83
post Aug 9 2019, 08:38 AM

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I have just applied with RinggitPlus and I found out that it needs more supporting documents than other bank CC. I think RP will submit today and see how long it will take for getting feedback from the bank.
SUSYH1234
post Aug 11 2019, 12:54 AM

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QUOTE(jefftan4888 @ Aug 6 2019, 10:49 PM)
Attached Image

It has been 11 working days since 22/7. Normally, how many working days will it take?  hmm.gif  biggrin.gif
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rhb is quite similar to govt dept, many red tape, slow, conservative....

i walked in branch applied visa sig, telling them utilised my wm credit limit, the cs said need epf statement, i refused, told her to check with her superior, superior said no need, moreover their epf machine not working, cant print anything. thus i signed and submit app form. after few days, no response, i email via rhb now, replied will check, after that received a sms asking me to bring ic of supplementary holder, i email again saying my application is visa sig, not supp, after few days call me again, saying my form is wrong, i said yr cs fill in for me, the caller said cant do anything, asked me to fill in new form in any branch. i walk in again, this round the mgr see me, said must have epf stetement even under shared credit, its a bank requirement. then i realised the superior during my first walk in already knew my app will fail, and she submit my app under supp instead since there is no epf statement.

through rp is worst, rhb need one more doc but not willing to call rp, rp keep telling me rhb yet to feedback, i call rhb direct then informed me rp miss out one doc, i asked what would happen if i don't call, the rhb staff said they will just reject, mymy....hence from then onwards its me that deal with the bank and not rp. my impression is rhb bank staff not that serious and dedicated towards their work.

i know its my fault to insist no supporting doc, however my additional card using share credit limit basis with both scb and pbb is just one email. the former called me to confirm while the latter no sound at all for 2 weeks then sent me the cards. mbb much easier just fill in one form at klcc then received sms few days later asked me collect.

the reason i could think of is card biz not rhb major source of income, so nobody cares.

This post has been edited by YH1234: Aug 11 2019, 12:59 AM

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