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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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laymank
post Sep 26 2014, 02:32 PM

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QUOTE(yahiko @ Sep 26 2014, 02:13 PM)
i been charge RM50 for gst.. so i call to cancel..
they say will waive if i spend 3 swipe within 1 month, i say ok and swipe the 3 time, they refund back the 50 and i use up the 50 again and i call to cancel again

now they tell me.. becoz we waive the RM50, u MUST continue use 1 year.. i like WTF mad.gif u say 3 time i get back the 50, now u say i cannot cancel? so after 1 year kena gst again and forever cannot cancel..

mad.gif i got so angry.. i tell them i WANT TO CANCEL i DONT CARE

they say: ok u can cancel but we will charge u back the 50. really fakkup.. vmad.gif

i say go ahead and charge la.. i wan to cancel no matter what..
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You can choose to cold storage the card for 11 months then cancel, before the GST is imposed again.

Or pay the RM50 they charged back. Otherwise, you may be black listed and that will affect your future financial related application.
Arguing with licensed financier on matter like this, you will be at the losing end.

Just my 2 sen.
laymank
post Sep 26 2014, 06:45 PM

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QUOTE(yahiko @ Sep 26 2014, 03:03 PM)
i will just payback the RM50..cancel and forget about it.

previous i cancel time i say i will pay the RM50 and i wanna cancel.. the cs say just swipe 3 time and u can get back the 50.. didnt mention need to wait another 1 year..

previous, they charge me RM50, i call say i wanna cancel.. they say i got outstanding( RM50 gst), ask me to pay 1st and will rebate to you after 3 time swipe, and ok lo.. swipe lo.. and they rebate dy, (extra RM50 after rebate in my cc)
i call again, say ok i wan cancel..  RM50 is CR, they cannot refund by cash to me so i cannot cancel.. now i use up all the waive and 0 outstanding and they telling me this  vmad.gif  vmad.gif

Just cancel and pay up the RM50. waste my time only  mad.gif
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I sympathize your predicament.

Actually all calls made to the CS are recorded. If you are sure they never informed you of any clause that you need to use 1 year after the RM50 rebate, you can always dispute and demand that they let you cancel without having to pay a single sen.

But feeling that you are already on fire now, you'll probably want to just get rid of the card regardless whether you have the right or otherwise. smile.gif
laymank
post Oct 7 2014, 01:50 PM

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QUOTE(koinibler @ Oct 3 2014, 11:18 PM)
Duhh... Not even can bring dependent child?
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guests are subject to payment (with/without discount). some supp card allows the supp card holder free, too.
laymank
post Dec 18 2014, 10:00 AM

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QUOTE(*devilelle* @ Dec 17 2014, 03:54 PM)
received CS called just now and the CS barked at me just because her offered did not accepted by me and I insisted to cancel the credit card.

is RHB CS that bad nowadays. I called the CS to cancel my card the other day and she sound bad, now offered me to retain the card but yet doesn't sound sincere and barking pulak when I kept declining the offer

sweat.gif
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No CS from whatsoever bank or institution should bark at customer. period.
I would have lodge a complaint to the CS' boss.
laymank
post Jun 7 2015, 10:30 PM

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Went to Paradigm Mall today to apply for the instant credit card, I was very impressed the whole process from filling up the form online to the time the new card finished emboss and handed to me within 20 minutes!

Amazing!

And the staff was very polite and efficient!
laymank
post Jun 12 2015, 12:50 PM

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QUOTE(bearbear @ Jun 12 2015, 12:26 PM)
When i call to waive AF , RM500 + RM30 GST. The lady told me need to pay first.

On my online account i can see that they waive it 3 days after i put in the request. Don't even need to pay first. smile.gif
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Did you often use the card within last 12 months?
laymank
post Jun 12 2015, 02:54 PM

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QUOTE(bearbear @ Jun 12 2015, 01:23 PM)
Only for Balance Transfer
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I see...

Just a bit curious that RHB is willing to waive the annual fee easily even though card members didn't spend much, yet entitle for PPL access 4x a year.
Quite generous, I must say.
laymank
post Jul 7 2015, 10:45 AM

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QUOTE(chiahau @ Jul 7 2015, 09:59 AM)
Why go to booth when you can get your card approved within 10 minutes from a card center?

laugh.gif
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I supposed he's looking for freebies with card application....
laymank
post Jul 7 2015, 11:15 AM

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QUOTE(warningo0o @ Jul 7 2015, 11:04 AM)
u can try go to Paradigm Mall... i believe the booth is always there to serve u.... biggrin.gif
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Agree!

I got my card within 20 minutes.
laymank
post Jul 7 2015, 01:15 PM

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QUOTE(warningo0o @ Jul 7 2015, 12:23 PM)
b'cos i just start new job since CNY until last month..... cool2.gif  rclxm9.gif
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If you have been working for long and contributing to EPF, there is no reason why you can't apply.
laymank
post Jul 15 2015, 11:20 AM

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QUOTE(MGM @ Jul 15 2015, 11:08 AM)
The last time I used the DIGI rm50 evoucher it was the other way round, I couldn't use it to purchase discounted item but RRP item. Anyway I learned my lesson and told myself never to buy clothing or bags online (unless I know the product) cos what u see n u like online always disappoint.
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agree!

twice I have tried. twice also have to return to store. because the size is not as per advertised.
laymank
post Jul 29 2015, 02:59 PM

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QUOTE(red_scorpion @ Jul 29 2015, 02:48 PM)
No need switch, apply wise And share the credit limit to it..then you can enjoy both card since mach annual fees is free
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Agree!

Use MACH for Dining to complement WISE (ie. Groceries, Petrol and Mobile)
laymank
post Sep 11 2015, 08:14 AM

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QUOTE(mamamia @ Sep 11 2015, 07:18 AM)
Temporary pin for ur online banking usage..
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and ATM cash advance withdrawal.
laymank
post Sep 11 2015, 08:48 AM

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QUOTE(alvis5913 @ Sep 11 2015, 08:37 AM)
Must keep the password?
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I don't remember using a Card PIN for RHB Now registration.
It basically sends you a TPIN SMS for confirmation, so all you need to do is to ensure your mobile number is updated in their system.
laymank
post Sep 11 2015, 09:14 AM

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QUOTE(alvis5913 @ Sep 11 2015, 09:05 AM)
I call to cs already and update my mobile number. So the otp will sms to me. This pin i think useless
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only good for you to use the credit card at ATM machine for cash withdrawal.
laymank
post Sep 11 2015, 11:20 AM

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QUOTE(alvis5913 @ Sep 11 2015, 11:17 AM)
I not going to use it at atm, so can throw lo?
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throw it if you are not going to use it EVER!
laymank
post Sep 11 2015, 11:25 AM

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QUOTE(victorywp @ Sep 11 2015, 10:44 AM)
RM0.00 RHB Cards:4D/3N @ Koh Samui/Bali/Phuket frm USD188 by Anantara Vacation Club. Call 03-83170085(Promo:3RHBMY075) or visit bit.ly/1hWcS7X fr info and T&C
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Agoda is USD242.39 (Jun 2016) before taxes.

Entitled for discount at Agoda Maybank landing page. Subject to 7% + 10% tax.
laymank
post Sep 11 2015, 03:45 PM

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QUOTE(victorywp @ Sep 11 2015, 11:43 AM)
means rhb still cheaper right?
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well, didn't compare apple to apple.
The dates may have different price and I didn't call to check the price.
laymank
post Oct 16 2015, 09:50 AM

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QUOTE(Human Nature @ Oct 15 2015, 07:11 PM)
the question that I need to ask is, why dont you cancel it rather than wondering whether will it cancel itself?
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well said.
laymank
post Nov 3 2015, 10:06 AM

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Any idea what promotion is this?

RM0.00 RHB Cards: Get 40% Cash Back when you spend RM60 per txn with a min of 4 txns from 1/10/15 to 31/12/15. Call 0392068111 for more info & T&C.

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