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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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beLIEve
post Nov 8 2018, 09:32 PM

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QUOTE(acejlsh @ Nov 8 2018, 09:07 PM)
Am I the only one that think this combo pack is "interesting" for the group between 24K to 36K p.a.?
I am still thinking whether want to give up one of my current card to jump ship to this or not...
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Maybe. The keyword here is "up to 10%". Find out how much only get 10% loh. Later here cap there cap.
beLIEve
post Nov 9 2018, 01:17 AM

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QUOTE(acejlsh @ Nov 8 2018, 09:45 PM)
Haha, ok. Everyone is focusing on the here cap there cap rebate card and no one want the rewards card. lol.
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If the reward is attractive enough, I'm sure people will be interested. I think the main challenge is for the rewards to offset the cost of SST.

Edit : So I missed the bitly link. Just went there to looky see.

RM10 per category. And need to spend at least $2500 to be entitled. You'll probably earn more from the weekly promotion.

For rewards card, focus on overseas and online spend, unless you spend hundreds watching movies. Need to spend around $7500 (overseas) - $10000 (online / e-wallet) to earn $50 food voucher.

This post has been edited by beLIEve: Nov 9 2018, 02:05 AM
beLIEve
post Nov 11 2018, 12:57 PM

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QUOTE(ryomakun @ Nov 11 2018, 12:01 PM)
Hi, i just call RHB customer service 03 92061111
The computer ask me about
1) phone banking login id
2) 6 digit phone banking bill

May i know what are that?
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just wait a few more seconds if you don't have a phone banking id. more options will be given.

This post has been edited by beLIEve: Nov 11 2018, 12:58 PM
beLIEve
post Nov 14 2018, 03:50 PM

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QUOTE(lilsunflower @ Nov 14 2018, 03:37 PM)
Each statement is 10+ pages long as its my main account with lots of private transactions. Really doesn't seem worth the hassle, and I just don't like the idea that they require so many documents for a simple CC application when I've never been asked for this before.  3 months payslip + 6 months EPF is already pretty comprehensive!
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I haggled with ringgitplus and gave minimum docs only. Read the RHB application form for required docs and give them. But the 3 moons bank statement is required by RHB if you're non MNC.

https://www.rhbgroup.com/~/media/files/mala...orm1.ashx?la=en goto Page 7 for other docs officially required by RHB.

Other than EPF (you might be able to blank out your total $ column), the other thing you should concern is your agreement to let them open an account in CTOS for you.

I think RHB is doing the careful thing though. They cross-match your payslip with EPF and bank statement. Other banks (except HSBC) just take one and deem they're real.

Another thing is, RHB will call your office number. If you're not around, they'll ask you to get employment letter from your company. In the end, I do have some regrets applying for their card. Takes too long (6 weeks and still processing) and too much hassles. No regrets if they decline my application though.

This post has been edited by beLIEve: Nov 14 2018, 04:18 PM
beLIEve
post Nov 15 2018, 10:17 AM

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I stand corrected. Bank is extremely efficient. Late last nite saw approved on ccriss. Early morning called to ask me take some loan at 3.5% p.a. and keep persuading me to agree over the phone.
beLIEve
post Nov 22 2018, 02:29 AM

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Looks like it is still possible to reinstate a canceled RHB card within 12 months.

Card Reinstatement (cancellation that was completed less than 12 months)

Source : https://www.rhbgroup.com/s/AETNC


beLIEve
post Nov 22 2018, 01:21 PM

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QUOTE(LostAndFound @ Nov 22 2018, 10:39 AM)
Better to reapply and get new customer benefits?
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For this case, there's a separate ongoing campaign for existing customers under https://www.rhbgroup.com/s/UETNC

I think they try to give some opportunity to newbies to win something.

Actually the reason I posted this was because I saw someone saying that RHB (or maybe AmBank) don't remove cancelled cards from CCRIS. I couldn't find that posting anymore and don't remember which section I saw it. So I just post the possible reason here.
beLIEve
post Nov 26 2018, 08:38 PM

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QUOTE(matrix88 @ Nov 25 2018, 11:49 PM)
RHB giving 3.8% Cash on Call, good deal or not?
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By calculation, anything other than 0% is not a good deal. If you FD the money, you earn 0.5%+-. Since you need to pay back by installment, nett money you get to make becomes roughly half that amount. Use 100k to earn 300 a year = 25 a month - you think good deal or not? Unless you have something with better guaranteed return, not worth.
beLIEve
post Nov 26 2018, 10:16 PM

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QUOTE(matrix88 @ Nov 26 2018, 09:47 PM)
thanks for your advice. the salesgirl was trying very hard to persuade me to take up the deal
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You are welcome.

Girl? Sounds so much like the one who spoke to me. There's another deal she did not offer - the 0% one. I got it from the guy. If you decline, she should ask you take balance transfer.
beLIEve
post Nov 27 2018, 11:23 AM

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QUOTE(matrix88 @ Nov 27 2018, 01:05 AM)
yup, persuade very hard, telling me i will make even if put into FD. she did ask me take balance transfer, but i do not have other bank outstanding.
lets see if the guy call or not. haha
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The guy don't disturb. Just send SMS only. Because his offer was the best, I picked him. She wanted first come first serve, so I first come first serve the one who gave me 0%.

Yes, looks the same number but I don't know if it's her direct line or general line. If you want, I can get his permission to give you his number.
beLIEve
post Nov 29 2018, 12:26 AM

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QUOTE(cclim2011 @ Nov 28 2018, 11:41 PM)
New to rhb Bank. Read the terms and condition I must get the first rm30 first with a first swipe of rm50 before participate in rm30 with rm300 spend. But my first swipe is not rm50 lol so am I disqualified? Just made a rm50 top up with BP tho.
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Now that you mentioned this, I think I wasted 300 bucks on this clause :
QUOTE
Once principal/supplementary Eligible Cardholder is rewarded with the RM30 Cash Back after activation, he/she has to start fresh on the accumulation of the RM300 spend weekly in order to receive the next RM30 cash back during the Spend Period in accordance with the Eligibility
Criteria as set out in Table 2 under Clause 7.2.

Have to wait for cash back then only can start spending 300.

Edit : If you're a supplementary cardholder, they say $50, but I'm quite sure they meant a minimum of $50. If you're primary holder, it's stated as minimum of $50 already.

This post has been edited by beLIEve: Nov 29 2018, 12:32 AM
beLIEve
post Nov 30 2018, 09:01 PM

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QUOTE(kayemee @ Nov 30 2018, 08:39 AM)
Is BigPay topup treated as quasi cash by rhb? Want to topup my BP with big amount for travel this holiday.
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Yes. So you only don't get the spend 300 get 30 cash back. So use Clarence's suggestions instead.
beLIEve
post Dec 7 2018, 03:48 PM

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wah so confusing one ah. I didn't SMS, but registered at their site. Then today receive promo email. dont know I'm under what campaign. but haven't receive cash back from promo campaign.
beLIEve
post Dec 13 2018, 12:43 PM

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QUOTE(iXora.ix @ Dec 13 2018, 07:46 AM)
I receive sms saying I already earned RM30CASHBACK, but till now, I can see any cashback reflect my statement. Do I need to wait for awhile?
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I think so. I cash out excess from my card. Money deducted from card but not even reflected on my savings.
beLIEve
post Dec 13 2018, 01:19 PM

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QUOTE(4143 @ Dec 13 2018, 12:53 PM)
Guys, i lost my RHB cc on 8/12 and blocked it immediately. yesterday, i just got my atm card replacement and dare to login my rhb now. find out that my outstanding balance for cc just dissapeared. then, how can i pay my outstanding? got outstanding for RM200++
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200 bucks is quite a lot to me. Call them and ask.

If just want to pay, just need to Instant Transfer to your account. What I think is, system has not update your card number. Old card number has balance, haven't transfer to new card number.
beLIEve
post Dec 29 2018, 04:17 PM

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QUOTE(klsooo @ Dec 29 2018, 02:18 PM)
anyone complain about the rhb spend 300 get 30 cashback not awarded?

manage to get cashback after complaint?
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I complain the activation cash back also got nothing. If they don't fix and let me participate, I'll cut the card once i'm done with the 0% cash excess.

Edit : Actually, they told me the first $50 spend's cash back (which is also used to denote that I can start participating in the spend 300 get 30 campaign) is first come first serve. Then I explained and explained, end up telling me to wait. But promotional SMS for this keep coming in every now and then.

This post has been edited by beLIEve: Dec 30 2018, 04:22 AM
beLIEve
post Dec 29 2018, 04:34 PM

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QUOTE(ohcipala @ Dec 29 2018, 04:31 PM)
Any info/link to this 0% cash excess?
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They call and offer to new card members only. One off.
beLIEve
post Jan 10 2019, 09:53 AM

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I wait 2 months habuk pun tarak, not even the activation spend cashback which is not first-come-first-serve. Only SST ada.

When I called back then, first they said activation spend cashback is first-come-first-serve, indicating that late applicants get bupkis and won't be able to participate. When I questioned, they did tell me to wait 6 weeks.

This post has been edited by beLIEve: Jan 10 2019, 09:55 AM
beLIEve
post Jan 10 2019, 11:57 AM

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QUOTE(propusers @ Jan 10 2019, 10:23 AM)
your new application for activation is in acquistion campaign (1 Jul – 31 Oct 2018) or extension campaign (1 Nov 2018 – 31 Mar 2019)?

in the tnc, got state max units.
(1 Jul – 31 Oct 2018) max 25,000 units
(1 Nov 2018 – 31 Mar 2019) max 35,000 units
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New application. I got mine in early Nov. Not to say impossible, but so fast 35k new applications meh?

Even so, they kept SMS me about the upto $270 contest. If not eligible, don't know SMS me for what. I guess I'll keep waiting until someone post about receiving the cash back for Nov.
beLIEve
post Jan 10 2019, 01:00 PM

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QUOTE(laymank @ Jan 10 2019, 12:43 PM)
i also receive the SMS, it points to a PDF, which always stated a special keyword to register. what is the special keyword, no one knows.
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oh yeah, but that one sounded like the campaign for existing cardholders.

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