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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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cybpsych
post Feb 27 2014, 02:44 PM

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QUOTE(ronnie @ Feb 27 2014, 02:21 PM)
My January 2014 Dining Rebate (15%) was credited earlier this time... and they lump in a single total instead per transaction (for Dec's rebate).

Somehow I think RHB doesn't have a proper system to do this rebate.
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most likely they have real human doing manual report calculations, then pump the rebates to eligible accounts.

maybe their projection is low, so cant justify budget to enhance the system to create auto-rebate calculation and crediting.

doh.gif
cybpsych
post Feb 27 2014, 05:48 PM

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QUOTE(ronnie @ Feb 27 2014, 03:25 PM)
That's sad.... even human-input should be on the same method and same time
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that's the "human" problem smile.gif

anything that need human intervention is highly not recommended, especially dealing with money.

not to forget there is accountability issue as well (e.g. staff resigned, on sick/maternity leave, change dept/division, fraud, etc.)

but we dont know how RHB do this. just speculations sweat.gif


cybpsych
post Jul 20 2014, 08:05 PM

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Source: RHB | FAQs | T&Cs (English) | T&Cs (BM)
cybpsych
post Apr 12 2015, 04:59 PM

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Get up to RM250 Cash Back on 0% Smart Instalment @ AEON BiG

Get BiG rewards for shopping! If you're looking for electrical products, now's the time and AEON BiG is the place! See you there! -> http://bit.ly/RM250CashBack

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cybpsych
post May 28 2015, 08:13 AM

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QUOTE(doremon @ May 28 2015, 07:53 AM)
Hi guys

RHB approved my RHB Gold CC.

One of the benefit is :

LONGER CREDIT PERIOD
You don't have to settle your credit bills immediately. For added flexibility, you have an extra 20 days from the date of your statement to settle the outstanding amount

http://www.rhbgroup.com/products-and-servi...ic-credit-card/

To my understanding:

Example: Bill statement 15 June and Due 5 July. Meaning they will add another 20 more days from 5 July ?
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read the clause very carefully: 20 days from statement date = your example

cybpsych
post May 28 2015, 05:56 PM

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QUOTE(aromachong @ May 28 2015, 05:51 PM)
extra 20 days provided u clear statement every month

i don't know minimum payment applies or not
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FYI doremon
cybpsych
post Jun 25 2015, 08:58 PM

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A Rewarding Ramadan [ RHB | FAQ | FAQ Cash Back | T&Cs ]

Terms & Conditions :
Promotion period: 18 June - 31 July 2015
Payment must be made with RHB Credit or Debit Cards.
This promotion is only applicable for Dine-In only and prior reservation is required.
This promotion is not valid for other promotions, vouchers, discounted items, any loyalty cards or privileges cards and seminar/functions.
This promotion is not valid for alcoholic beverages and tobacco products.

* Valid at participating hotel dining/ F&B outlets (applicable for all Credit and Debit Cardmembers).
** Applicable for Credit Cardmembers only for selected dining MCC. Capped to maximum Cash Back of RM150 per customer during the promotion period.


To enjoy Cash Back, SMS RHBCB<space>16 digits of RHB Card Number and send to 66300
A standard SMS cost of RM0.30 for each SMS sent.

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cybpsych
post Jul 13 2015, 09:20 PM

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QUOTE(sam240 @ Jul 13 2015, 08:32 PM)
Hi, i'm new to RHB, and I just got EVO card.
The agent told me I can get 20% for below:
GSC, TGV, Zoo Negara, Kid Zania, Aqua KLCC, KL Bird Park, Genting Highland Theme Park, Legoland, Neway, Redbox, i-City Water Park, Sunway Lagoon....etc

Are all the list correct?

Can I get a full list for all selected merchant?
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gonna be trial-n-error...

RHB EVO:
http://rhbgroup.com/products-and-services/...vo-credit-card/

T&Cs and list of MCCs eligible for 20% cashback:
http://rhbgroup.com/uploads/files/products...014-evo-tnc.pdf
cybpsych
post Dec 26 2015, 05:13 PM

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QUOTE(yuanxiang @ Dec 26 2015, 02:56 PM)
Same here. Last month transaction for evo card on gsc still got 20% rebate. Somemore I spent 700+ on insurance in dec but didn't get any point on this as previously. But it adds another cash back category on others. Not sure what it accounts for though. No notice from rhb at all on this change.
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there is announcement. although no exact details posted in website, but in mail/monthly statement.

http://www.rhbgroup.com/products-and-servi...t-December-2015

QUOTE
ANNOUNCEMENT

Dear Valued Cardmembers,

In order to provide you with great benefits and rewards, we consistently strive to upgrade our products.

Please be informed that the following RHB Credit Cards - Infinite, Signature, Platinum, Platinum-I, Evo, Travel Money, Travel Money-I, Gold, Gold-I and Classic cards' benefits will be enhanced effective 1 December 2015.

You may continue to use your RHB Credit Cards with no interruption of usage and earn your respective Credit Cards benefits. Do look out in your mail or monthly statement for the notification of the newly enhanced credit card benefits in details.

Thank you.

cybpsych
post Dec 29 2015, 04:00 PM

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QUOTE(fin307 @ Dec 29 2015, 12:17 PM)
I can't open credit card section on rhb website. Is it me only?
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yes, just you.

http://www.rhbgroup.com/products-and-servi...ds/credit-cards
cybpsych
post Jul 12 2016, 06:39 PM

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Up to RM600,000 Cash Back to be given away with RHB Credit and Debit Cards [ FAQs & T&Cs ]

Swipe from 1 July till 30 September 2016 to earn Cash BackCash Back
Minimum RM50x3 swipes in a month10%
Minimum RM50x8 swipes in a month20%

To register, type CASHB2<space>16 digit RHB Card Number and send to 66300.

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cybpsych
post Jul 13 2018, 09:15 AM

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QUOTE(Fak3-1234 @ Jul 13 2018, 09:07 AM)
Hi
I just checked my RHB CC application on RHB now
It shows

Status: Approval In Principle
Status Detail: Approval in Principle but pending documents submission, refer document required in FAQ.

So what does it mean? Approved?
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basic qualification passed.

they will further validate your documents to assess your eligiblity.
cybpsych
post Jul 13 2018, 10:19 AM

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QUOTE(Fak3-1234 @ Jul 13 2018, 09:20 AM)
I submitted the CC application through RP
Suppose they also submitted along with my supporting docs right
Or the bank will pass to another higher department for further processing
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the response is from bank, not RP.

whether RP submitted the whole set of docs to bank, that i'm not sure.

bank has its own cc approval and processing dept to handle this. if bank deemend doc is inadequate, they would contact you directly to furnish more supplemental docs.
cybpsych
post Jul 17 2018, 12:10 PM

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QUOTE(frozz@holic @ Jul 17 2018, 11:53 AM)
is RHB adhering to the gov law about the No Fees for IBG and Instant IBG ?

like if i do Instant to CC account or other banks now no fees right ?
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no such thing as LAW la

just guideline by BNM.

read > https://www.rhbgroup.com/products-and-servi...harges/payments
cybpsych
post Jul 17 2018, 01:45 PM

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QUOTE(frozz@holic @ Jul 17 2018, 01:41 PM)
oh it's not a law ? lol
anyway yea read the "very hard to find and very minute T&C page" already
Thanks anyway.

still funny IBG charged but instant no charge, weird normally should be other way round no ?
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not necessarily. bank can meet min requirements or offer better.
cybpsych
post Oct 20 2018, 12:37 PM

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QUOTE(klsooo @ Oct 20 2018, 12:16 PM)
Can share what is the debit card promotion?
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https://www.rhbgroup.com/debitcard_cashback/index.html
cybpsych
post Oct 22 2018, 02:51 PM

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*removed*

This post has been edited by cybpsych: Oct 22 2018, 02:52 PM
cybpsych
post Nov 3 2018, 06:04 AM

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QUOTE(cleoamin @ Nov 2 2018, 11:39 PM)
Anyone try dual card

rhb dual card
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interesting, but not good enough biggrin.gif


Added on
RHB launches dual credit cards

http://www.thesundaily.my/news/2018/11/07/...al-credit-cards

KUALA LUMPUR: RHB Bank Bhd today introduced the RHB Dual Credit Cards, which are targeted to increase new customers card acquisition by 30% by the first quarter of 2019.

The RHB Dual Credit Cards offer customers value-added lifestyle propositions with competitive benefits, through the RHB Cash Back Credit Card and RHB Rewards Credit Card for both MasterCard and Visa.

RHB acting head group retail banking Nazri Othman said its focus on the dual cards is based on recent industry statistics which indicate that 50% of market spend distribution spans categories that RHB Rewards is promoting while another 30% of market spend distribution are from the categories that RHB Rewards card is promoting.

"By consolidating the features of the two cards, we will be able to capture 80% of the credit card spending of an average customer," he said.


Added on
Proudly launched our new RHB Dual Credit Cards today - the Cash Back and Rewards Credit Card for both Visa and MasterCard.
Get the best of both worlds - enjoy up to 10% cash back on expenditures for daily essentials with the Cash Back Credit Card or earn reward points up to 10x the amount spent on movie tickets, online shopping, overseas spending, health insurance and more with the Rewards Credit Card!Sign up today at: http://bit.ly/RHBDual

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This post has been edited by cybpsych: Nov 8 2018, 07:45 AM
cybpsych
post Nov 5 2018, 09:31 PM

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The largest online shopping day is coming your way! Don’t missed the chance to be the first 3,333 customers to grab the RM15 OFF when you spend minimum of RM120 in a single receipt on Lazada App with your RHB Credit or Debit Card.

Get your shopping cart ready and make the purchase on 11.11.2018.

https://www.rhbgroup.com/~/media/images/mal...conditions.ashx

Promotion period: 11 November 2018

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cybpsych
post Nov 8 2018, 07:08 AM

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QUOTE(EW9 @ Nov 7 2018, 11:43 PM)
Hello, just want to ask if I applied through Ringgit Plus for new acquisition card, should I fall under new acquisition campaign? read tnc again, not sure I eligible for the rm300 rebate?

How soon will new card holder know the first rebate rm30 (spend 50 within the 1st 60 days) ? I activated and spend back to 18 oct using online transaction. and spend rm300
subsequent Monday. Till now no receive any sms

Eligible Cardholders must during the Campaign Period:-
5.1 Apply for any principal/supplementary RHB Cards through RHB during the Sign-Up Period;
5.2 Supplementary card holder will enjoy the 1st RM30 the activation cash rebate only if applicant
spend RM50 within the 1st 60 days; Subsequent spend by supplementary card holder will be
combined with the principal card holder spend.
5.3 Activate his/her newly approved RHB Cards and spend minimum of RM50 on the first swipe
within 60 days from the card approval date.
5.4 Cardholder who activated his/her card with at least one retail spend will be auto qualified to
participate in the Campaign Offer
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u should READ all the t&c instead of portion of it.

read further down.

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