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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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Secret_Garden
post Oct 21 2025, 11:37 AM

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QUOTE(siawyent @ Oct 21 2025, 09:55 AM)
My RHB shell card statement on 19/10/25 shows incorrect cashback again.  Anyone same?
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same as I on the cashback petrol
siawyent
post Oct 21 2025, 11:48 AM

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QUOTE(Secret_Garden @ Oct 21 2025, 11:37 AM)
same as I on the cashback petrol
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ya, should get RM30 cashback, but only has RM7.50.

Last month complaint for the enhanced cashback until now not settled. This month need complain again... vmad.gif
joice11
post Oct 21 2025, 12:45 PM

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QUOTE(siawyent @ Oct 21 2025, 11:48 AM)
ya, should get RM30 cashback, but only has RM7.50.

Last month complaint for the enhanced cashback until now not settled.  This month need complain again... vmad.gif
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mine petrol, utilities, online and grocery are correct, only for insurance auto debit i did not get, last time can get under other 0.2%. Enhanced cash back i email to them, cs asked to call, so u complain by phone or have other method?
siawyent
post Oct 21 2025, 01:05 PM

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QUOTE(joice11 @ Oct 21 2025, 12:45 PM)
mine petrol, utilities, online and grocery are correct, only for insurance auto debit i did not get, last time can get under other 0.2%. Enhanced cash back i email to them, cs asked to call, so u complain by phone or have other method?
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by live chat and email.
sjz
post Oct 21 2025, 05:51 PM

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still not yet getting 26 Sept CB.
since they are not able to fulfil their own timeline promised to credit the cb, i
will email to their customer advocacy team.
cclim2011
post Oct 21 2025, 08:55 PM

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QUOTE(sjz @ Oct 21 2025, 05:51 PM)
still not yet getting 26 Sept CB.
since they are not able to fulfil their own timeline promised to credit the cb, i
will email to their customer advocacy team.
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We acknowledge receipt of your notification and we have escalated this matter to the respective department for their further action. We shall revert to you on the update accordingly.

In future, if you need any assistance, we’ll be happy to help you via Live Chat on the RHB Mobile Banking app. Our team is available from Monday to Friday, 9:00 a.m. – 6:00 p.m. (excluding public holidays).

😁
Barricade
post Oct 22 2025, 01:23 PM

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I give up on this card. Cancelling all of it. Not worth my time and trouble to keep track on the cashback - which is the responsibility of the bank in the first place.
cybpsych
post Oct 22 2025, 02:37 PM

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QUOTE(Barricade @ Oct 22 2025, 01:23 PM)
I give up on this card. Cancelling all of it. Not worth my time and trouble to keep track on the cashback - which is the responsibility of the bank in the first place.
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never regretted cancelling both shell cards back in July cheers.gif
LemonJane
post Oct 22 2025, 03:06 PM

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Cash back missing for 22 October statement.
beLIEve
post Oct 22 2025, 04:34 PM

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QUOTE(LemonJane @ Oct 22 2025, 03:06 PM)
Cash back missing for 22 October statement.
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Oct 22 statement only available tomorrow?
LemonJane
post Oct 22 2025, 06:01 PM

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QUOTE(beLIEve @ Oct 22 2025, 04:34 PM)
Oct 22 statement only available tomorrow?
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Oops. you are right! Thought it's today
jutamind
post Oct 22 2025, 10:13 PM

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Any good petrol cashback credit card that's doesn't limit by brand or day of the week that you sign up to for replacing this Shell card?

QUOTE(cybpsych @ Oct 22 2025, 02:37 PM)
never regretted cancelling both shell cards back in July  cheers.gif
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effectz
post Oct 22 2025, 11:10 PM

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QUOTE(cybpsych @ Oct 22 2025, 02:37 PM)
never regretted cancelling both shell cards back in July  cheers.gif
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I wait for time just before next sst cycle for cancellation. Even though have mbb Petronas card, cimb original is more attractive now lol.
LostAndFound
post Oct 23 2025, 12:06 AM

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QUOTE(jutamind @ Oct 22 2025, 10:13 PM)
Any good petrol cashback credit card that's doesn't limit by brand or day of the week that you sign up to for replacing this Shell card?
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Consider Maybank's Ikhwan Amex? 8% for any spend any day of the week wherever amex is accepted (which is... all petrol stations).
beLIEve
post Oct 23 2025, 03:25 AM

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QUOTE(LostAndFound @ Oct 23 2025, 12:06 AM)
Consider Maybank's Ikhwan Amex? 8% for any spend any day of the week wherever amex is accepted (which is... all petrol stations).
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That's for Online only no?
cybpsych
post Oct 23 2025, 07:39 AM

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QUOTE(jutamind @ Oct 22 2025, 10:13 PM)
Any good petrol cashback credit card that's doesn't limit by brand or day of the week that you sign up to for replacing this Shell card?
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maybank visa signature --- downside is need min rm30k per annum spending to get AF waived. else, AF is charged at rm550.

rm30k per annum spending seems trivial at first, but need to monitor closely if you've achieved rm30k before next annual cycle.


for me, i use Setel > Maybank Ikhwan Petronas card for 8% cb during weekend Petronas pump. i'm pumping for 2 cars and still got unutilized cb quota every month due to low mileage (which is effectively good)


alternatively, affin duo+ visa signature 3% contactless cb is also acceptable as backup.

or another new card from bank rakyat for MOE's teachers biggrin.gif

QUOTE(cybpsych @ Oct 13 2025, 03:06 PM)
Bank Kerjasama Rakyat Malaysia Berhad

Main Features:
Exclusive card for teachers under Ministry of Education (MOE)
5% cashback on transactions at petrol station, stationery, bookstores, and hotel

Additional Features:
NO Annual Fee.
FREE Group Family Takaful Coverage and ‘Khairat Kematian’ (RM1,000). Coverages includes guaranteed financing payment of outstanding finances accrued through Credit Card-i usage.
NO Mark-Up Rate for overseas transactions.
Bank Rakyat 0% Installment Plan for retail purchases of RM1,000 & above.

user posted image
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This post has been edited by cybpsych: Oct 23 2025, 07:46 AM
ideaplus
post Oct 23 2025, 09:53 AM

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QUOTE(cybpsych @ Oct 23 2025, 07:39 AM)
maybank visa signature --- downside is need min rm30k per annum spending to get AF waived. else, AF is charged at rm550.

rm30k per annum spending seems trivial at first, but need to monitor closely if you've achieved rm30k before next annual cycle.
for me, i use Setel > Maybank Ikhwan Petronas card for 8% cb during weekend Petronas pump. i'm pumping for 2 cars and still got unutilized cb quota every month due to low mileage (which is effectively good)
alternatively, affin duo+ visa signature 3% contactless cb is also acceptable as backup.

or another new card from bank rakyat for MOE's teachers biggrin.gif
*
I am eyeing the Maybank Visa Signature, and I will just top up RM2500/month into the e-wallet to achieve the minimum spending of RM30K

Or this new Muamalat EON Visa Infinite-i?
5% Cash Back on Contactless Spend (maximum cashback capped at RM50 per month)
jutamind
post Oct 23 2025, 10:53 AM

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QUOTE(LostAndFound @ Oct 23 2025, 12:06 AM)
Consider Maybank's Ikhwan Amex? 8% for any spend any day of the week wherever amex is accepted (which is... all petrol stations).
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Can this card be used with Shell apps and get the cashback? I dont think Shell apps accept AMEX as payment method and even if Shell apps accept AMEX in the future, whether the transaction using this card with Shell apps is considered as online instead of petrol.

QUOTE(cybpsych @ Oct 23 2025, 07:39 AM)
maybank visa signature --- downside is need min rm30k per annum spending to get AF waived. else, AF is charged at rm550.

rm30k per annum spending seems trivial at first, but need to monitor closely if you've achieved rm30k before next annual cycle.
for me, i use Setel > Maybank Ikhwan Petronas card for 8% cb during weekend Petronas pump. i'm pumping for 2 cars and still got unutilized cb quota every month due to low mileage (which is effectively good)
alternatively, affin duo+ visa signature 3% contactless cb is also acceptable as backup.

or another new card from bank rakyat for MOE's teachers biggrin.gif
*
My spend on petrol and groceries are not that much and definitely wont achieve 30k spend per year to waive annual fee. Currently using Affin Duo+ Visa for petrol and looking for higher cashback if possible.


QUOTE(ideaplus @ Oct 23 2025, 09:53 AM)
I am eyeing the Maybank Visa Signature, and I will just top up RM2500/month into the e-wallet to achieve the minimum spending of RM30K

Or this new Muamalat EON Visa Infinite-i?
5% Cash Back on Contactless Spend (maximum cashback capped at RM50 per month)
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tried applying for this Bank Muamalat card since 7 Oct and until now, the application is still not processed. Called call centre to complain but until now still no action from them.
cybpsych
post Oct 23 2025, 10:54 AM

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QUOTE(ideaplus @ Oct 23 2025, 09:53 AM)
I am eyeing the Maybank Visa Signature, and I will just top up RM2500/month into the e-wallet to achieve the minimum spending of RM30K

Or this new Muamalat EON Visa Infinite-i?
5% Cash Back on Contactless Spend (maximum cashback capped at RM50 per month)
*
sure, use whatever card convenient to you/your spending behavior thumbup.gif
nicklim17
post Oct 23 2025, 11:32 AM

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user posted image

for shell card

statement balance 3678.75 date 22th oct.

for penang pba water paid with app/web not captured for utility ?

95.09+130.85(tnb)+24.18 = 250.12rm

tnb also paid with tnb app

tia

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