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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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LemonJane
post Jul 24 2020, 09:45 AM

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Wow didn't know RHB discussion thread is so active.
Just knew that my application has been approved. Took a week. I applied because of the zero% 12 months' balance transfer and vouchers for online shopping.
LemonJane
post Aug 11 2020, 12:04 PM

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QUOTE(ttl @ Aug 10 2020, 06:05 PM)
Hi,may i know how to register rhb online banking if i only have credit card with them? Must go to branch to apply for it?
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I have just registered for online banking for my new cc.
What you do is register first your handphone for TAC at any branch. After that log on to RHB now, go to "I want to register" under "first time user".
You will have to set up 3 challenge questions, then key in the TAC you receive on your phone, follow the rest of the steps and you will see your credit card listed.

This post has been edited by LemonJane: Aug 11 2020, 12:08 PM
LemonJane
post Aug 11 2020, 09:23 PM

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I quite like my new RHB card - I have a 20% discount on a hotel booking made on Agoda.com today, a Tuesday promo rate. There are also shopping promotion for Lazada, Shopee and Taobao on different days of the week. Best of all, the zero% 12 months CashXcess and Balance Transfer promo for me a RHB newbie
LemonJane
post Aug 11 2020, 09:34 PM

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QUOTE(MGM @ Aug 11 2020, 09:29 PM)
Which card?
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Signature Visa and World Master. I actually just wanted Visa.
Any RHB card can be used for all those promos that I mentioned

This post has been edited by LemonJane: Aug 11 2020, 09:36 PM
LemonJane
post Aug 12 2020, 09:40 AM

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QUOTE(lilsunflower @ Aug 12 2020, 12:19 AM)
I applied for RHB card almost a month ago using RinggitPlus. Followed up twice with RP, who said its been submitted, but no records on RHB system. Pretty annoyed since I'm already an RHB banking customer. Slowest CC application ever!
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I applied direct on RHB website. A week later someone called for verification. Approval SMS was few days later. But the arrival of the card at the branch took more than 3 weeks

LemonJane
post Aug 12 2020, 12:48 PM

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QUOTE(ttl @ Aug 12 2020, 11:35 AM)
Thank you. I already successfully register to Online Banking by using ur method. rclxms.gif  rclxms.gif  rclxms.gif
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Don't forget you need to set your card pin as well
LemonJane
post Aug 16 2020, 05:51 PM

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https://www.rhbgroup.com/2020_eCommerce/index.html

This is new round of campaign right? 15/8/20 to 14/10/20. Where can I find the terms and conditions details?
LemonJane
post Aug 16 2020, 06:26 PM

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QUOTE(cybpsych @ Aug 16 2020, 06:17 PM)
Oh yes, saw it. Thanks

This post has been edited by LemonJane: Aug 16 2020, 06:26 PM
LemonJane
post Aug 16 2020, 09:53 PM

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QUOTE(kkdavelim @ Aug 16 2020, 08:19 PM)
Anyone of you spending across bother?

Best can spend is local ewallets sad.gif
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How about Boost top up? Not very clear although it says "any domestic online" excluding airline, hotel etc.
I'm not sure because the examples of Shopee and Lazada mean shopping but not top ups?

LemonJane
post Aug 17 2020, 11:57 AM

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QUOTE(LemonJane @ Aug 16 2020, 09:53 PM)
How about Boost top up? Not very clear although it says "any domestic online" excluding airline, hotel etc.
I'm not sure because the examples of Shopee and Lazada mean shopping but not top ups?
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I called RHB CS and was told only actual merchandise purchases are counted, not top up to e-wallets.


LemonJane
post Sep 1 2020, 02:25 PM

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QUOTE(tohff7 @ Sep 1 2020, 02:13 PM)
RHB CC application approval process is freaking slow.

I applied in Feb, then no news, not in record (checked via phone banking), and voila - it magically approved in May.

Opt for self-collect initially, but then it's MCO. Asked the branch to mail it to my house instead and they said can't  mad.gif Then i don't bother to collect. Sometime in July they called me again and ask me go branch to collect  doh.gif

I ignore it, and 2 weeks ago their HQ called me, said the CC has been sent back to them, and now they will arrange to mail it to me. Got the card today.
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Haha so you win in the end
LemonJane
post Sep 10 2020, 10:57 AM

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Question for those RHB newbies, has anyone applied both cashXcess and BT at zero%? Is the promotion on "one only" basis or both?
It's been a few days since I asked in a message on RHBnow. I tried calling but hanged up after long wait.
LemonJane
post Sep 23 2020, 10:20 PM

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Just got my September statement for my Signature Visa. I've got 2% for my Taobao shopping and 6% for my Shopee shopping. But I thought I would have got only 1% ansd 2% as the total spent is just over RM3,000.
Not complaining but just wonder if there's some cash back promotion going on.

This post has been edited by LemonJane: Sep 23 2020, 10:20 PM
LemonJane
post Sep 24 2020, 09:05 AM

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QUOTE(ClarenceT @ Sep 24 2020, 07:59 AM)
Assume your statement date is 23/9/20.

All the transactions POSTED on 23/8/20 (including transaction posted on 23/8/20 and in 23/8/20 statement) to 22/9/20, including both Local and Foreign (RHB VS only: Regardless of any currencies, RM is allowed, provided the domain is not "MY"), >RM3500 you would get 6% for Local Online, 2% for Foreign transactions.

Not calculated from statement balance, balance from statement cycle. Cashback cycle is Statement Date minus 1 day.
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Thanks for the reply.
My statement date is 22/9.
I don't have other spending besides Taobao and Shopee from 23/8 until 22/9.
I do have a cashXcess instalment of RM600 as another debit on my statement, unless it's taken as a retail spend?
LemonJane
post Sep 24 2020, 01:26 PM

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QUOTE(ClarenceT @ Sep 24 2020, 09:11 AM)
If your statement is 22/9, check your transactions posted from 22/8 (previous statement) to 21/9 only.
Not sure on cashxcess, but I think Jompay is included in monthly spending amount as well.
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There's no other transaction. Maybe it's a system error.
Let's see what it will be in next month's statement

This post has been edited by LemonJane: Sep 24 2020, 01:26 PM
LemonJane
post Oct 9 2020, 04:03 PM

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QUOTE(hakkai0810 @ Oct 9 2020, 02:45 PM)
Quite smooth exp in applying RHB cc via branch.
1/10: Open RHB smart account and apply CC at the same time
5/10: Branch staff submit application in morning and got approval sms on same day.
8/10: Receive card

Trying to ask for 0% CIP but call centre seems clueless on it. Will try to apply from branch see how long it takes
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It's called CashXcess. You will receive an SMS in maybe 1 weeks' time after activation, offering you this 0% CashXcess.
LemonJane
post Oct 25 2020, 03:18 PM

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QUOTE(darren_yuri @ Oct 24 2020, 12:06 PM)
Already paid RHB statement via Duitnow transfer from other bank, back in RHB website stating my outstanding balance is 0, but no records on my statement payment...
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You can see the credit only the next day. What I normally do is compare the credit limit available before and after payment.
LemonJane
post Nov 19 2020, 04:48 PM

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QUOTE(MGM @ Nov 18 2020, 11:17 AM)
Anyone signed up for this, 0% right? I wonder reload to Boost qualifies for plan 327?

https://www.rhbgroup.com/pdf/0_DAI_MCC_TnC.PDF
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The terms and conditions say "any online merchant", "purchase", so sounds like it has to be actual purchase from online merchants of Lazada, Shopee, PGMall, Watsons etc.
Insurance is one of the approved MCCs, but it's not listed in the appendix.
Top up to Boost or other e-wallets? - Don't really know.
Actually, I find RHB's information not just on this one, but on other card promotions not very clear.

This post has been edited by LemonJane: Nov 19 2020, 04:50 PM
LemonJane
post Mar 16 2021, 04:47 PM

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QUOTE(rojakwhacker @ Mar 15 2021, 10:58 AM)
I have not received the RHB Shell visa credit card statement yet. But i found out that the available limit and available credit is different. Is this normal? hmm.gif

For example,
Available Limit: 1000
Available Credit : 980
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I am also puzzled by this "available limit" and "available credit".
My guess is "available credit" is what's available before the transactions are posted/shown online. After they are posted, it becomes "available limit".
LemonJane
post Mar 16 2021, 08:12 PM

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After nearly a month, just got my Shell card.
Would like to confirm:
During the campaign period till July 2021, lowest monthly spending level of <RM800 will get 18% CB for Shell petrol right?
That's the way I see this table.

user posted image


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