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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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cclim2011
post Nov 28 2018, 11:41 PM

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QUOTE(ClarenceT @ Nov 27 2018, 09:48 AM)
The message I received last Friday...
RM0.00 RHB Credit Card: Smart shoppers rejoice! Get up to RM270CASHBACK when you accumulate min. RM300 spend per week.Ends 31/3/19.T&C@ www.rhbgroup.com/s/RHBAU

To be kiasu, I also registered at
(1) https://www.rhbgroup.com/campaigns/rhb-cred...-spend-campaign, AND
(2) sms RHBU1 to 66300.
RM0.00 RHB: Thank you for your registration & consolidate your spend with RHB Credit Card. Visit rhbgroup.com/s/RHBU1 for more great deals & T&C. Ends 31/3/19

See if I will get the first RM30 in January 2019. If not, it is not too late to get 9xRM30 in January-March. Anyway I need to spend RM1500 on Online (including Bigpay which is excluded for the game) + RM1000 on Offline (including Boost) to get RM30+RM2 normal rebate in a statement month, so I estimate I will spend in more than 15 weeks, out of 21 weeks, though I can win in 9 weeks only.
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New to rhb Bank. Read the terms and condition I must get the first rm30 first with a first swipe of rm50 before participate in rm30 with rm300 spend. But my first swipe is not rm50 lol so am I disqualified? Just made a rm50 top up with BP tho.
cclim2011
post Nov 29 2018, 09:38 AM

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QUOTE(ClarenceT @ Nov 29 2018, 08:38 AM)
Different groups, one for existing card-members and another for new card-members from 1/7/18. Different T&C.
I was talking on the one for the existing CC customers, so the first swipe is not a requirement.
You can check with RHB CS directly. Hehe I am not a RHB CS.
IF you spent RM300 on Boost, then it is not a waste. You will get 0.2% rebate/reward, so if you intend to cash-out >RM1000 from Boost account, you still gain!
Boost is served by Maybank Malaysia. You can do it anytime in Thursday (and maybe on Friday), every week more than 1000 winners for old customers + a few hundred for new customers (PB - around 600 only), and there are 21 weeks for this round but each CC customer can get up to 9 weeks only. You can dump RM301 to Boost every Thursday-Friday in all the coming 16 weeks (though RHB will let you win 9 weeks only), you are not losing as you are getting 0.2% normal rebate/reward.
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Ah... I read that.. I think I should be new card member kua, applied thru ringgitplus on 23 October, now waiting ringgitplus prize. biggrin.gif

Then my problem is their T&C... "first swipe", I assume it's first swipe with amount of at least RM50 instead of "first" virgin swipe must be >RM50 right haha.
My English no good.

Anyway, I did my first swipe RM1 on BP like in early November, then "second" swipe yesterday night RM50 on BP
(registered to that RHBU1 SMS thingy last week)

Let's see if I get the RM30 (how long normally from your experience?), before I continue to participate in that RM300 for RM30.

Thanks! rclxms.gif

This post has been edited by cclim2011: Nov 29 2018, 09:39 AM
cclim2011
post Nov 29 2018, 11:17 AM

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QUOTE(ClarenceT @ Nov 29 2018, 10:55 AM)
Sometimes I also had problems in reading RHB's T&C. Even I might have fully understood the T&C (various games since 2016) but I didn't get exactly what I planned, so there might be some "hidden clauses", lol.

Since Round 1 (March-June 2018), though not stated in T&C, I found that Bigpay (maybe under quasi-cash), Government transactions not winning the weekly promo CB.

You don't need to discontinue till you see the first CB, you are not losing something if you top up Boost (0.2% unlimited rebate) every week. You can reload every week though RHB will give you 9 X RM30 only. If you are holding VS/WM/SV, then you may use Boost/BP to boost your monthly spend to RM1000/RM2500/RM3500.

---
For new cardholders...
https://www.rhbgroup.com/~/media/files/mala...ension-tnc.ashx
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Erm, I originally planned for buying some stuff from shopee ~RM300 to get that RM30.
But yesterday after I read that term and condition, I think I should spend RM50 first (so tried on BP).

Very complicated terms and conditions, just like their physical banks, collecting card took me another ~30 minutes (must wait for some manager/certain person to sign off) even though another officer already read my IC and verified. :|

Anyway, I will have more than enough in BP from PBE cards and MBB FCB. 0.2% not attractive enough hehe, unless can get that 30 from 300 weekly by BP.

So you got 30 from 300 from Boost earlier? May be Boost will go into Quasi also this round? tongue.gif


cclim2011
post Nov 29 2018, 02:24 PM

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QUOTE(ClarenceT @ Nov 29 2018, 11:35 AM)
For me, it is not a matter of PB VS/QM, Maybank FCB VS, SC CB/JOP.

For my case I am holding VS, and if I don't have anything to spend in a statement month, then I spend RM1000 on Boost and RM1500 on Bigpay/Online (2% rebate) to get RM2+RM30 monthly CB. If I have done shopping (department/clothes) or entertainment, then I will spend on Bigpay/Online + Boost so to achieve >RM3500, and my shopping getting 6% (max RM30) + Entertainment getting 6% (max RM30) + Online getting 6% (max RM30) + 0.2% for others. 

Yes I got RM30 promo CB from my Boost top-up since September. If Boost is to be excluded, no problem for me, I still need to spend on Boost (to meet monthly spend RM1000/2500/3500), I can use other spending to win (just like Round 1).  rclxs0.gif
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Pening~~ rclxub.gif Good that you have it sorted out. I am going to try get the RM30 from RM50 now, and another RM30 from RM300 biggrin.gif

cclim2011
post Jan 12 2019, 10:00 AM

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QUOTE(beLIEve @ Jan 10 2019, 11:57 AM)
New application. I got mine in early Nov. Not to say impossible, but so fast 35k new applications meh?

Even so, they kept SMS me about the upto $270 contest. If not eligible, don't know SMS me for what. I guess I'll keep waiting until someone post about receiving the cash back for Nov.
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Something like spend 50 get 30 one? I also habuk also don't have
cclim2011
post Jan 12 2019, 01:38 PM

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QUOTE(beLIEve @ Jan 12 2019, 01:18 PM)
yes exactly. Get $30 only deemed registered to participate in the weekly contest.
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Yeah. But keep asking me to join that rm300 thingy..
cclim2011
post Jan 12 2019, 02:13 PM

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QUOTE(beLIEve @ Jan 12 2019, 01:52 PM)
Same. SMS la, email la. That's why our expert here say RHB campaign is confusing. I just didnt expect this confusing. But email and SMS say T&C applies, and T&C says $30 cash back is your entry form.
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I guessevem rhb also don't have an answer for this.
I think it's just bad English in the tnc.
Anyway just wait and see
cclim2011
post Apr 7 2021, 11:06 PM

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hello... got my shell visa today. like many many campaign going on. can someone share what are the campaigns? 18%, rm80, 0% BT? like a lot hor... 😅

add: eh i just saw the tnc for rm25 from. rm50 acquisition campaign sign up run from 1st April. I applied before 1st April. Any similar campaign before this 1st April? just want to check before I ask rhb.

This post has been edited by cclim2011: Apr 8 2021, 09:36 AM
cclim2011
post Apr 29 2021, 10:20 AM

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user posted image

Hi guys, very confused with rhb shell card (conventional). can someone help check if I shld call Cs for anything missing? rm25 activation cash back? also the shell is 12% (another 18% is by luck or not yet come in?) thanks
cclim2011
post Apr 29 2021, 10:26 AM

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QUOTE(contestchris @ Apr 29 2021, 10:23 AM)
Looks good. Campaign cashback will be posted in May
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alright tq. thnaks rhb too got rm30k cash yesterday after call in for 0% cash 😂

This post has been edited by cclim2011: Apr 29 2021, 10:28 AM
cclim2011
post Apr 29 2021, 11:04 AM

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QUOTE(contestchris @ Apr 29 2021, 10:46 AM)
Means?
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oh no la just mentioning.

separate benefits. got 12mth 0% cash advance from rhb (cash cess program by rhb) at 30k
cclim2011
post May 27 2021, 05:33 PM

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hi, i would like to ask if anyone received the launch offer, like extra 18% (is it fcfs?) for shell, rm25 cashback? got my second month statement but only gotten the regular monthly rm50 and 12% on shell... thanks.
cclim2011
post May 27 2021, 08:40 PM

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QUOTE(rojakwhacker @ May 27 2021, 08:19 PM)
Not yet, everyone who spend on this campaign is also waiting for it.
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ok tq for the info.
cclim2011
post Jun 28 2021, 04:22 PM

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hi, got rm95. e Wallet cbck. not sure what campaign is it. Still on going?

Any campaign still running for rhb? thanks.
cclim2011
post Jul 8 2021, 09:28 PM

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tng saved card didn't get the 5% ewallet... instead get 0.2%. anyone in same situation? thanks.
cclim2011
post Jul 8 2021, 11:39 PM

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QUOTE(rojakwhacker @ Jul 8 2021, 11:16 PM)
Try spend on Touch and go ewallet with not saved card method for next statement onward.
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forgot. coz i saw there is category for ewallet apart from online so I tot they won't detect by mcc code. so didn't remove card. hmm. let me request.

but rhb customer service is totally irresponsible. requested two times to change statement date. both also said confirm changed but in the end never change.
cclim2011
post Jul 9 2021, 10:16 AM

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QUOTE(sjz @ Jul 9 2021, 08:58 AM)
they tell me they can only change the statement date AFTER you clear all outstanding statement balance.

after clear the outstanding, drop them a secure mail and they will do it.

don't bother to call them, noone will ever answer the damn phone
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👌 tq. in rhbnow or some email address?
cclim2011
post Aug 3 2021, 05:02 PM

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hi, just to update that rhb said will credit me the cashback from tng ewallet saved card for April that was not counted as their shell card feature cashback.
cclim2011
post Aug 7 2021, 07:14 PM

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QUOTE(effectz @ Aug 4 2021, 11:20 AM)
When did you email them?
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probably a week or two ago. in the Internet banking page messaging. few messages around before the Cs understood my questions. they were thinking of i asking for campaign cashback.
cclim2011
post Aug 9 2021, 10:46 PM

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QUOTE(effectz @ Aug 8 2021, 11:39 AM)
But for subsequent txn, ewallet reload not counted right?
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i reloaded 24xx once to TnG (saved card) + some petrol making it reaching rm2500, expecting rm50 monthly cashback.

subsequent means?

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