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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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ikanbilis
post May 22 2025, 07:15 PM

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QUOTE(Lahaha @ May 19 2025, 02:19 PM)
I am on RM129 - 500Mbps, contract ended.
Just applied to terminate my line, see what they will counter with.

I just want lower monthly fees, RM79 per month would be good. Don't mind it if it is just 100Mbps since it is for my parents' place which I have already moved out from (and I have another Unifi line to pay for at my new place).

I don't download stuff as much as I used to do. At my new place, I am on a brand new Unifi line, RM89 for 100Mbps (free 3 months). Don't mind a "free" iPad but my plan is already 500Mbps and to qualify I need to"upgrade"? Ain't gonna spend anymore than RM139/monthly for fibre broadband.

I called to request to downgrade my parents' line but they want to charge me RM99 for 100 Mbps AND hit me with a new contract. Don't mind the new 24 months contract but I don't get the benefit such as my other line which is RM89 per month and free 3 months. They really like to make existing customers feel like suckers, especially the line at my parents' place has been existing for 20+ years?
*
My RM159 500Mbps contract ended so i live chat and the agent offered me RM99 for 100Mbps like your parents. Agent said their sales rep will call me but they failed to called me.

I got frustrated so i went to Tmpoint and the offer is even better RM89 for 100Mbps free 6 months but must bundle with sim card postpaid RM39 per month. The sim card can be terminated after 3 months. The next day i could see from my unifi app has been downgraded to 100Mbps.

This post has been edited by ikanbilis: May 22 2025, 07:18 PM
totally_skint
post May 22 2025, 07:50 PM

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QUOTE(ikanbilis @ May 22 2025, 07:15 PM)
My RM159 500Mbps contract ended so i live chat and the agent offered me RM99 for 100Mbps like your parents. Agent said their sales rep will call me but they failed to called me.

I got frustrated so i went to Tmpoint and the offer is even better RM89 for 100Mbps free 6 months but must bundle with sim card postpaid RM39 per month. The sim card can be terminated after 3 months. The next day i could see from my unifi app has been downgraded to 100Mbps.
*
At RM89 you're paying full retail price! shocking.gif
fruitie
post May 22 2025, 07:54 PM

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QUOTE(ikanbilis @ May 22 2025, 07:15 PM)
My RM159 500Mbps contract ended so i live chat and the agent offered me RM99 for 100Mbps like your parents. Agent said their sales rep will call me but they failed to called me.

I got frustrated so i went to Tmpoint and the offer is even better RM89 for 100Mbps free 6 months but must bundle with sim card postpaid RM39 per month. The sim card can be terminated after 3 months. The next day i could see from my unifi app has been downgraded to 100Mbps.
*
If you have Astro and can get it transferred to Astro for only RM 90 for 500Mbps then TM will counter offer you the same price. I already got it. smile.gif
budaken
post May 22 2025, 08:37 PM

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hi all, checking in.
currently ended contract for 1 year already.
currently on 100mbps package
they keep calling to offer upgrade but i rejected most of the calls.
was browsing the website when i saw the free ipad offer.
is it worth better than SWU?

https://unifi.com.my/devices/smartdeal-ipad

This post has been edited by budaken: May 22 2025, 08:38 PM
countingcrows
post May 22 2025, 09:13 PM

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QUOTE(budaken @ May 22 2025, 08:37 PM)
hi all, checking in.
currently ended contract for 1 year already.
currently on 100mbps package
they keep calling to offer upgrade but i rejected most of the calls.
was browsing the website when i saw the free ipad offer.
is it worth better than SWU?

https://unifi.com.my/devices/smartdeal-ipad
*
If you're going to subscribe to an internet package for the next 3 yrs no matter what.
Then yes.


Just saw the plans...quite expensive...

user posted image

This post has been edited by countingcrows: May 23 2025, 09:58 AM
tng55
post May 22 2025, 09:33 PM

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QUOTE(budaken @ May 22 2025, 08:37 PM)
hi all, checking in.
currently ended contract for 1 year already.
currently on 100mbps package
they keep calling to offer upgrade but i rejected most of the calls.
was browsing the website when i saw the free ipad offer.
is it worth better than SWU?

https://unifi.com.my/devices/smartdeal-ipad
*
free ipad offer not worth due 3 years contract lol
price very bad


Anime4000
post May 22 2025, 10:58 PM

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QUOTE(tng55 @ May 22 2025, 01:30 PM)
how about GPON STICK Mikrotik LAN SpeedTest please without 10G Managed Switch
GPON STICK > Mikrotik > ROG Crosshair VIII Hero (WI-FI) [Realtek 2.5G]

let do test show me
*
this haven't yet, I need put wifi and server offline first
tng55
post May 22 2025, 11:38 PM

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QUOTE(Anime4000 @ May 22 2025, 10:58 PM)
this haven't yet, I need put wifi and server offline first
*
okey i will wait once you ready then post update for testing speedtest LAN
speeder_man
post May 23 2025, 12:15 AM

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QUOTE(fruitie @ May 22 2025, 07:54 PM)
If you have Astro and can get it transferred to Astro for only RM 90 for 500Mbps then TM will counter offer you the same price. I already got it. smile.gif
*
This Unifi 500Mbps RM90, does it include STD20?

This post has been edited by speeder_man: May 23 2025, 12:18 AM
fruitie
post May 23 2025, 12:23 AM

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QUOTE(speeder_man @ May 23 2025, 12:15 AM)
This Unifi 500Mbps RM90, does it include STD20?
*
Supposedly yes as per my conversation with them as I had free 600 minutes all this while. However, my sister said she can’t seem to locate it on the app. We have to wait for the first bill to validate before making a complaint if it doesn’t.

This post has been edited by fruitie: May 23 2025, 12:23 AM
bernard.2402
post May 23 2025, 12:26 AM

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QUOTE(fruitie @ May 22 2025, 07:54 PM)
If you have Astro and can get it transferred to Astro for only RM 90 for 500Mbps then TM will counter offer you the same price. I already got it. smile.gif
*
Doing the same thing now, is RM90 perpetual?
fruitie
post May 23 2025, 12:35 AM

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QUOTE(bernard.2402 @ May 23 2025, 12:26 AM)
Doing the same thing now, is RM90 perpetual?
*
Yes the price is perpetual but tied to a 24-month contract.
speeder_man
post May 23 2025, 07:50 AM

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QUOTE(fruitie @ May 23 2025, 12:23 AM)
Supposedly yes as per my conversation with them as I had free 600 minutes all this while. However, my sister said she can’t seem to locate it on the app. We have to wait for the first bill to validate before making a complaint if it doesn’t.
*
Thank you. Do update us later ya..
gastacopz
post May 23 2025, 08:06 AM

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QUOTE(fruitie @ May 23 2025, 12:23 AM)
Supposedly yes as per my conversation with them as I had free 600 minutes all this while. However, my sister said she can’t seem to locate it on the app. We have to wait for the first bill to validate before making a complaint if it doesn’t.
*
eh got shown in app??where is it??

mine also free calls, but can't see anything in app
YoungMan
post May 23 2025, 09:22 AM

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QUOTE(budaken @ May 22 2025, 08:37 PM)
hi all, checking in.
currently ended contract for 1 year already.
currently on 100mbps package
they keep calling to offer upgrade but i rejected most of the calls.
was browsing the website when i saw the free ipad offer.
is it worth better than SWU?

https://unifi.com.my/devices/smartdeal-ipad
*
SWU plan is more worth it.
fruitie
post May 23 2025, 10:26 AM

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QUOTE(gastacopz @ May 23 2025, 08:06 AM)
eh got shown in app??where is it??

mine also free calls, but can't see anything in app
*
That’s why my sis cannot locate can only wait for bill. sweat.gif
bernard.2402
post May 23 2025, 12:51 PM

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QUOTE(fruitie @ May 23 2025, 12:35 AM)
Yes the price is perpetual but tied to a 24-month contract.
*
Got the offer just now, RM90 500mbps, 600min call, 1-year Hotstar.
The contract is negligible, anyhow also have to use
countingcrows
post May 23 2025, 12:58 PM

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QUOTE(bernard.2402 @ May 23 2025, 12:51 PM)
Got the offer just now, RM90 500mbps, 600min call, 1-year Hotstar.
The contract is negligible, anyhow also have to use
*
Did you have to go to TM Point?

They know about this plan? Or how did you go about it?

fruitie
post May 23 2025, 01:13 PM

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QUOTE(bernard.2402 @ May 23 2025, 12:51 PM)
Got the offer just now, RM90 500mbps, 600min call, 1-year Hotstar.
The contract is negligible, anyhow also have to use
*
Same as mine then. thumbup.gif
gastacopz
post May 23 2025, 02:07 PM

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QUOTE(bernard.2402 @ May 23 2025, 12:51 PM)
Got the offer just now, RM90 500mbps, 600min call, 1-year Hotstar.
The contract is negligible, anyhow also have to use
*
can share how you approach bro?

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