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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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totally_skint
post May 5 2025, 09:52 AM

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Are we getting a new MSAP this year?
The last one was in 2023 and was to last for two years.
totally_skint
post May 6 2025, 03:25 PM

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QUOTE(joehann @ May 6 2025, 02:42 PM)
Tried this with 6 month contract remaining for my 500mbps account. But they dont offered me that 500mbps RM90 package and only offered all SWU5.0 package. I go for 100mbps - RM79, 12 month free disney and 6 month free bill. I can always upgrade speed later on after that 6 month free bill.
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You downgraded while still under contract?
totally_skint
post May 22 2025, 07:50 PM

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QUOTE(ikanbilis @ May 22 2025, 07:15 PM)
My RM159 500Mbps contract ended so i live chat and the agent offered me RM99 for 100Mbps like your parents. Agent said their sales rep will call me but they failed to called me.

I got frustrated so i went to Tmpoint and the offer is even better RM89 for 100Mbps free 6 months but must bundle with sim card postpaid RM39 per month. The sim card can be terminated after 3 months. The next day i could see from my unifi app has been downgraded to 100Mbps.
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At RM89 you're paying full retail price! shocking.gif
totally_skint
post May 23 2025, 06:14 PM

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QUOTE(herng0326 @ May 23 2025, 04:00 PM)
RM39/month for 2 months
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QUOTE(budaken @ May 23 2025, 04:03 PM)
same.
should be rm39 for 3 months.
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A couple of years back (I think SWU 3.0 then) it was the same, need to take Unifi Mobile too.
However several forumers here said can cancel after a week and get back subscription (pro-rated) for the first month.
totally_skint
post May 26 2025, 10:49 AM

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Are we getting any free speed upgrade this year?
totally_skint
post May 29 2025, 09:49 AM

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QUOTE(cklove96 @ May 29 2025, 04:58 AM)
i just went tm point and say my contract is ended looking for SWU plans. then the staff take out catalog and ask me which plan i want
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What plans do they have?
totally_skint
post Jun 11 2025, 03:20 PM

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QUOTE(tng55 @ Jun 10 2025, 11:24 PM)
300Mbps will get Private IP only
you want Public IP get 500Mbps above
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With increasing numbers of subscribers taking the 500Mbps plan how long before 500 also get private IP only?
totally_skint
post Jun 19 2025, 11:34 AM

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QUOTE(hsbb @ Jun 18 2025, 09:37 PM)
I think 500Mbps@RM90 was mistaken/accidentally standalone package which disturb original standalone SWU 5.0. The one who processed the 1st order maybe didn't notice the Astro's 500Mbps@RM90 is a price  when suscribe with AstroTV that make it total RM139. I don't think Astro will complain if bundle unifi 500Mbps RM79 + RM60 unifi TV.

About users within contract which successfully change plan to SWU 5.0 was just luck because of speed upgrade. Users within contract anytime can upgrade to higher speed standard price not downgrade. Same thing also for other ISP. Can do it anytime using app or website but can try at tmpoint if u can get luck. Yes they can do the speed upgrade with standard price for the branch sales credit. For that case u can simply answer u will do it urself by app so the branch can't get the credit.
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So, what was the "original" SWU 5.0?
totally_skint
post Jun 19 2025, 04:08 PM

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QUOTE(PJng @ Jun 19 2025, 11:43 AM)
RM139, free 6 month
Not RM90 no free 6 month

Can read back whole thread if you got free time
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Thanks. smile.gif
I know the info is there but it is buried very, very deep.

RM90 still come with free 12 month Disney+?
(seems like some people get while others don't)
totally_skint
post Jun 19 2025, 05:11 PM

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QUOTE(PJng @ Jun 19 2025, 04:25 PM)
If next round annouce speed upgrade, not sure TM will do what for using this plan
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1Gbps?
totally_skint
post Jun 20 2025, 12:11 AM

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QUOTE(dannychen @ Jun 19 2025, 05:23 PM)
current MSAP will end on December 2025. so next round of speed upgrade and SWU6.0 should happen in early 2026.
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MSAP 2023 officially takes effect from 1st March 2023 but it took TM months to implement it.
totally_skint
post Jun 20 2025, 12:22 AM

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QUOTE(YoungMan @ Jun 19 2025, 07:58 PM)
Instead of free upgrade, they better anounce Rm90 for all 500mbps without Unifi TV.
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Why can't TM simply offer free Unifi TV (like Astro's njoy) covering all the FTA channels?
That way TM will have a huge customer base who I'm sure many will be willing to buy the occasional premium programme.
totally_skint
post Jun 22 2025, 02:00 AM

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What has router building to do with Unifi service?
I'd suggest moving it to its own thread.
totally_skint
post Jun 23 2025, 02:56 PM

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QUOTE(gibranhashim @ Jun 23 2025, 11:51 AM)
Hi guys,

I just got a text from Unifi saying I got a free upgrade to 2Gbps. But when I check my Asus app I'm only getting 930-940Mbps. I'm currently using a ZenWiFi ET12. Do I have to play around with the settings? or wait for Unifi to come around with a new router?

Thanks!
*
What did you do to get a free upgrade?
Is Unifi rolling out free upgrades now?
totally_skint
post Jun 23 2025, 03:48 PM

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QUOTE(gibranhashim @ Jun 23 2025, 03:31 PM)
Nothing at all. Just paid my bills. Hahaha. Seriously don't know why I got it.
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Did you not get the last free upgrade in 2023?
totally_skint
post Jun 23 2025, 08:21 PM

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QUOTE(gibranhashim @ Jun 23 2025, 07:21 PM)
I was on the 1Gbps prior to this upgrade.
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You subscribed the 1Gbps before the 2023 free upgrade?
If you did then this is a record-breaking delayed free upgrade. doh.gif

This post has been edited by totally_skint: Jun 23 2025, 08:22 PM
totally_skint
post Jun 26 2025, 03:51 PM

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QUOTE(shinjite @ Jun 26 2025, 09:58 AM)
In the my unifi app you can see under your Account and under Devices.
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No devices so no "View details"
Guess they don't want you to know your contract expiry date and hope to keep you on forever.

QUOTE(Cheapodude @ Jun 26 2025, 11:11 AM)
Else, just surf https://www.mana2.my/ and broadcast it to your TV to view. All free alternative.
*
No 8TV, no TV3.
(but got TV Selangor and IKIMtv rolleyes.gif )
totally_skint
post Jun 27 2025, 06:57 PM

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QUOTE(blackankh @ Jun 27 2025, 01:57 PM)
Today public holiday but TM finally called me to counter SWU 5.0 RM90@500Mbps including phone line and free call free 600 minutes. thumbup.gif
Also included is 1 year of Disney Hotstar access but i have no use for it actually.
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Is the free 600 minutes new or from your current plan?
totally_skint
post Jun 30 2025, 11:12 PM

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QUOTE(darkcurves @ Jun 30 2025, 10:11 PM)
Has anyone heard of "Unifi Home 500Mbps Premium Value 6.0 (FreeDevice)(36M) RM149" plan? Someone called me and offered me this if Im willing to move from Maxis Fibre. Is this legit, I feel a little worried now because provided my IC and Maxis Fibre bill. The technician suppose to come today but nothing, tried to contact the person again but no answer but this was already after working hours. Have I been scammed?  ohmy.gif
Interesting situation.
We've been so preoccupied with "transferring out" to get SWU 5.0 500Mbps for RM90 no one is asking if subscriber's of competing ISPs can get 500Mbps/RM90 for porting in.
totally_skint
post Jul 3 2025, 01:44 PM

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QUOTE(MGM @ Jul 3 2025, 10:19 AM)
I think got 6 months free so 89x18/24=66.75 per month.
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Isn't SWU 5.0 100Mbps at RM79, 6 month waiver + 12 month Disney+
Therefore it's 79x18/24 = RM59.25

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