QUOTE(jasontanky @ May 5 2025, 09:21 PM)
if we are not existing subscriber, just apply through the official website? The RM139 (Entertainment RM49.90+ 500Mbps RM90) plan?
Can we cancel the Astro subscription immediately after they counter offer us?
Can we cancel the Astro subscription immediately after they counter offer us?
QUOTE(joshhd @ May 5 2025, 10:50 PM)
if we are not existing subscriber, just apply through the official website? The RM139 (Entertainment RM49.90+ 500Mbps RM90) plan?
Yes correct.
Can we cancel the Astro subscription immediately after they counter offer us?
You can't cancel immediately because there's 24 months contract once the Astro service is activated. If the service is not even activated, then no contract la...
Why not you try call Unifi customer service, pretend and tell them you want to terminate Unifi service because you want to switch over to Astro Fibre's 500Mbps RM90 plan as it is cheaper.
Do not start the conversation by proactively ask them things like "What offers do you have for me?".
You can create stories like you're facing "financial difficulties" if you want.
Let's say if they didn't offer you 500Mbps RM90, then just say something like "It's okay, I'll apply for Astro Fibre", then end the call.
Wait for 1-2 days, see whether anyone from TM calls you back and really offer you 500Mbps RM90 or not (probably their other teams would takeover your case? I dunno, just guessing).
If you or anyone tried this and really works, do let us know here.
Because it is easier than you apply Astro Fibre online, and somemore need to pay upfront payment of RM49.99*, and also perform eKYC there (upload IC all those), etc.
*RM49.99 is because of Astro One: Entertainment Pack, but it will offset on your upcoming Astro bill, if you really become Astro customer lah
No... The 500Mbps RM90 offer you see on Astro website, actually requires Astro TV subscription.
Astro no longer offers standalone Astro Fibre service anymore.
Which reminds me... jasontanky Have you tried to contact Unifi customer service and tell them like what I suggested earlier? Yes correct.
Can we cancel the Astro subscription immediately after they counter offer us?
You can't cancel immediately because there's 24 months contract once the Astro service is activated. If the service is not even activated, then no contract la...
Why not you try call Unifi customer service, pretend and tell them you want to terminate Unifi service because you want to switch over to Astro Fibre's 500Mbps RM90 plan as it is cheaper.
Do not start the conversation by proactively ask them things like "What offers do you have for me?".
You can create stories like you're facing "financial difficulties" if you want.
Let's say if they didn't offer you 500Mbps RM90, then just say something like "It's okay, I'll apply for Astro Fibre", then end the call.
Wait for 1-2 days, see whether anyone from TM calls you back and really offer you 500Mbps RM90 or not (probably their other teams would takeover your case? I dunno, just guessing).
If you or anyone tried this and really works, do let us know here.
Because it is easier than you apply Astro Fibre online, and somemore need to pay upfront payment of RM49.99*, and also perform eKYC there (upload IC all those), etc.
*RM49.99 is because of Astro One: Entertainment Pack, but it will offset on your upcoming Astro bill, if you really become Astro customer lah
No... The 500Mbps RM90 offer you see on Astro website, actually requires Astro TV subscription.
Astro no longer offers standalone Astro Fibre service anymore.
Is your Unifi currently under any contract?
May 23 2025, 11:04 PM

Quote

0.0163sec
0.47
6 queries
GZIP Disabled