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 Official TM UniFi High Speed Broadband Thread V43, READ 1ST PAGE FOR RELEVANT WIFI INFO!

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anima
post Jun 11 2025, 06:29 AM

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QUOTE(dannychen @ Jun 9 2025, 08:04 PM)
Unifi Store Kepong, no question asked. Just enquire about RM 90 for 500mbps package. Forced to sign up Unifi Mobile RM39 package for 3 months. Eventually cancelled at Unifi Store Museum. Now looking at how to get refund for advanced payment paid. Don’t go to Unifi Store Setapak, not willing to help for cancellation!
Left 4 months plus contract for SWU 3.0.
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I go there around 2.30pm and one of the cs team (this one boy looks like in his mid 20's). He asked for my IC and then tell me my contract is still active until 29 August 2025 (ofc ik, but just want to try my luck since you said you got the swu 5.0 with 4 month contract left). Damn man I drove all the way from damansara but got turned down instead haha.

This post has been edited by anima: Jun 11 2025, 06:32 AM
anima
post Jun 13 2025, 11:54 AM

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QUOTE(dannychen @ Jun 11 2025, 03:25 PM)
I was served by a Malay lady called -  Nur Fatihah Binti Zulkifli. There are two Malay ladies there sitting in front of counter at the back. Customer next to me also changing Unifi package and I overheard he was asked to signed up for Unifi Mobile RM 39 plan too. His plan got free router and asked for appointment slot by staff.
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I applied for termination yesterday in website and they call me today and give me the offer rm90 500mbp + 12 month Disney+ (currently rm119 500mbps+6 months waived from swu 3.0 with 2 month contract left). Oh my I'm so glad they did call me to counter offer or else I will cancel the termination instead haha. Save my time and headache

 

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