Unifi technician came today to install new wifi router for SWU 4.0 extra. so my timeline:

31/1: submit application to migrate to Maxis
1/2: received call from Unifi sales and counter offer for SWU 4.0 extra
6/2 morning: order created and chat with Unifi to reconfirm the package for SWO 4.0
6/2 afternoon: Technician call and came for wifi 6 installation

all together about 6 days

I realized that Unifi no longer shows the free upgrade notification as before for the current 800 Mbps plans eligible for free upgrade.



last discussions:
https://forum.lowyat.net/index.php?showtopi...ost&p=108265766
https://forum.lowyat.net/index.php?showtopi...ost&p=108250635

This post has been edited by eclectice: Feb 6 2024, 09:07 PM

anyone of u still has the copper fixed line active now?



what is ur package for SWU 4.0?

This post has been edited by westlife: Feb 6 2024, 09:03 PM

My copper line is still active.

Changed to Bridge per instruction, ohers left untouched. Nothing works, even the 5G. Can't access the Dlink even with LAN. Please help.

For unifi termination, if I cannot see the account in the unifi website and app it means it had been terminated rite?

Will I receive the final bill?

And do I need to return this BTU? (Used since Oct 2014). So big the BTU comparing to nowadays one.

If needs to return, can return without the power adapter?



This post has been edited by westlife: Feb 6 2024, 10:40 PM

Looks like unifi got fucked again tonight

Factory resetting it to default mayyyyyyyy work as the device will probably request and get sent the configuration from the server via TR069/CWMP

But not sure if it needs more configuration manually or not

Where got

Yup, quite stable, should be WiFi or shared network on his area getting bursted.

As many CNY going hometown, so network gonna crowd for WiFi and Fiber for those hometown that at kampung etc.
Just like highway getting crowd, network also crowd as the total bandwidth can't extend on load.

Did you change router mode or connection settings? There are two different settings, one disables the webUI of the device

If you did it correctly, router should have DHCP disabled and your device won’t get an IP automatically, set static with 192.168.1.1 as GW with /24, set your IP to like 192.168.1.100 or smth (I forgot if the original is 0.1 or 1.1 as I have mine modified)

This post has been edited by yenchenje: Feb 7 2024, 12:00 AM

Then, I probably need to reset the router and give it a try. I don't see if I have other options after trying the whole night.


I've changed just 1 setting (Bridge) per the given instruction, nothing else.

I already thrown away mine dunno which year spring clean
Make sure to reset the device before throwing XD

Don't think they wanna collect back already, basically e-waste

even termination of line also no need to return? Becos faq said rm500 will be imposed if no return.

No idea cause during the time i helped my parents to jump ship the line to Celcomfibre, Unifi doesn't even mention anything of returning from their side when i physically visit the centre for the confirmation of port out.

I then later live chat asked them those devices - Unifi TV, Router, Modem how? They say can continue use if want.... ok... Throw, lol ...

Ic. Then maybe no need to return anymore. Good then.

Becos I was at tm point last week, the staff also never mention about the return of device.

Please check if you’ve followed these

These are the settings to follow after the Dlink is reset, right? Thanks a million.

Do you have PLOAM password/PPPoE credentials/VoIP credentials on hand? If not, please obtain from TM or else you won’t have access to internet even after reset, I don’t believe TR-069 will be able to set these settings except for maybe PLOAM password

PLOAM is set in GPON mode in ONT tab (iirc), it’s not in my screenshot as my DPN-FX3060V is just doing ATA.

PPPoE in Connection_0 and VoIP to enable VoIP

I guess not recovered yet to some International route. This is the feedback from one of my ISP.



This post has been edited by loonsave: Feb 7 2024, 02:51 PM