QUOTE(kwss @ Dec 5 2023, 07:43 PM)
I got a feeling TM will delay FSU for 800Mbps user.
I went and check their website, FAQ and TnC again, something have changed.
Now they just mentioned:
"All eligible customers will be upgraded by default, transition to take place from now until December 2023"
We all know this doesn't apply to at least 800Mbps user. I remember previously they mentioned January 2024 to July 2024 in the TnC, but now TnC says:
"The Campaign shall commence from 2 October 2023 until further notice (“Campaign Period”). However, TM may, at its sole and absolute discretion ends or extends the Campaign Period without prior notice to Customer."
I find back a post from Soya Cincau quoting the following:
"The FAQ also states that the upgrade activities will take place starting October 2023 to July 2024. You will receive a notification once your plan has been upgraded."
Ref: https://soyacincau.com/2023/10/05/unifi-fre...s-tms-response/
I also remember they list the one-off price for equipment change in lieu of contract renewal. If memory serve me right it was less than RM300. However, I cannot find it anymore.
Now they just say:
"For the upgraded equipment, you will be given an option of contract refreshed to 24- months or a one-off payment for the device price."
From another thread there is rumor TM will upgrade from GPON to something else. I suspect there is a possibility they will only give the FSU after they done whatever upgrade needed, at their own sweet time.
Also, the TnC now has a Force Majeure section disclaiming all liability. I don't remember they had one previously. But I might be getting too old to remember things properly.
There is no change to my account's announcement, it is still as before... So, are you referring to the latest PDF? The stated document version is still 1/2023 in https://web.archive.org/web/20231207011952/...rade%202023.pdfI went and check their website, FAQ and TnC again, something have changed.
Now they just mentioned:
"All eligible customers will be upgraded by default, transition to take place from now until December 2023"
We all know this doesn't apply to at least 800Mbps user. I remember previously they mentioned January 2024 to July 2024 in the TnC, but now TnC says:
"The Campaign shall commence from 2 October 2023 until further notice (“Campaign Period”). However, TM may, at its sole and absolute discretion ends or extends the Campaign Period without prior notice to Customer."
I find back a post from Soya Cincau quoting the following:
"The FAQ also states that the upgrade activities will take place starting October 2023 to July 2024. You will receive a notification once your plan has been upgraded."
Ref: https://soyacincau.com/2023/10/05/unifi-fre...s-tms-response/
I also remember they list the one-off price for equipment change in lieu of contract renewal. If memory serve me right it was less than RM300. However, I cannot find it anymore.
Now they just say:
"For the upgraded equipment, you will be given an option of contract refreshed to 24- months or a one-off payment for the device price."
From another thread there is rumor TM will upgrade from GPON to something else. I suspect there is a possibility they will only give the FSU after they done whatever upgrade needed, at their own sweet time.
Also, the TnC now has a Force Majeure section disclaiming all liability. I don't remember they had one previously. But I might be getting too old to remember things properly.

The FAQ 11 refers to those with the previous 500 Mbps package subscription or below before the free upgrade.

N.B.: I have provided the archived links for future reference
This post has been edited by eclectice: Dec 7 2023, 09:21 AM
Dec 7 2023, 09:04 AM

Quote
















0.2059sec
0.51
7 queries
GZIP Disabled