QUOTE(wolf1991 @ Nov 26 2019, 07:20 PM)
Ya I understand the concept of control cost. If terminate at the end of 24 month of contract, the device also been sim locked and most probably they can just collect the modem from customer.
I think doesn't need to force customer to pay whole contract monthly fee upon termination as this only stop customer from signing to unifi and go to maxis and other provider etc etc. Last time they only charge 500 for termination which is quite reasonable but to force obligation to 24 month in full just doesn't sound right.
They shouldn't change the T&C to forcefully retain customer. What they should doing is improve their service, package and make customer happy to keep them.
LOL. Anyway, this is just my opinion.
Yes it might be SIM locked because no operator is dumb enough to provide subsidized modem prices.
Moreover, why must pay 24 months in full? If the customer terminates early just ask for the full price of the modem and some small early terminaiton charges la like RM100-RM200 for the inconvenience processing(which is automated etc.).
24mths X RM79(with 6% tax not included) = ~RM1896
There are many people who live in rented homes, do not have a permanent address or needs to be frequently relocated/with unstable jobs.
You're burdening them and they won't likely sign on such terms.