Anyone at Kuchai Lama area connection very laggy?

Hi guys, do you know which speed test are the TIME technicians are using when checking the speed? Is it also by Ookla? I'm asking because when i'm doing speedtest i can only get max 150Mbps via cable. I'm on 500Mbps plan. But during my router upgrade (ec230), i saw the speedtest the technician did is getting 500Mbps.

Which device that you are using to test?
Try switching LAN Port and Cable.

Thanks.

Yes by Ookla. Here you go, speed.time.com.my

Hi,

Can someone explain to me how a fibre cable within the connector housing in a router can suddenly snap?

I've been having TIME technicians coming over for the past 4 working days... In a row.

I'm frustrated and very pissed off. Each time they come, strip cable, change connector either at my router or the riser.

I have tried 4 cables and i'm only getting max 180Mbps in either port 1&2. Port 3&4 is worst.

Thanks

Any one having LOS problem now? SS2 area

This post has been edited by eyesee: Dec 3 2020, 01:06 PM

Hi, I guess you mean the connector that plugged into the ONU (fibre modem), yes it is possible, either the fibre cable is not in good condition or they have done the bare core overly bent within the connector.

Any promo for new subscriptions?

Refer to your PM for more information about the promotion.

Thanks.

Anyone can help expedite TIME support for LOS problem? Already reported to Astro IPTV yesterday.

Urgent. Need internet for child's online classes.


UPDATE: Time just responded.

This post has been edited by eyesee: Dec 4 2020, 03:37 PM

PM me also

Will PM as soon as possible.

Thanks.

Does most or all subscriers here always gets the max speed of your package? Like 100mbps for 100mbps package or 500mbps for 500mbps package? I feel like can only get the max speed when the technician is doing the speed test.

Most subscribers will get the full speed.
You tried using LAN Cable connection and didn't get full speed?

Try to disable Antivirus and run a test.

Thanks.

Your broadband is best effort. But MCMC mandate user must able to get at least 80% of subscribed speed.

You want to get 100% speed, get a DIA, which is super costly.

And truth is default wifi router always sucks, get a better one yourself.

i can get more than advertised speed on both unifi and time..

time


This post has been edited by stephantsen: Dec 6 2020, 06:40 AM

Dear Bro


Thanks for your interest in Time Fibre , we are Time Fibre distributor can help you on resgisteration and arrange for installation.

the current promo From Time as per Below

500 Mb - RM 10 rebate for 24 month

1Gb - 1-7Dec (rm 10 rebate for 24 month) , 8th -31 Dec (free TP-link HC-420 wireless Acces Point)


Free free to let us know anything we can support you withAll Time Fibre matter.

Thanks

This post has been edited by yeapch01: Dec 6 2020, 07:02 AM

hi, any time agent can help advise on relocate service?

will need to relocate to different unit (same apartment), hence need to relocate time internet too.

Would like to find out what the current Time Business plans are and if there are any promotions.

Any help is appreciated. Thanks!