Having some degradation in performance on my end. Subang area. :\

Anyone else in SS15 Subang having red LOS issue? Mine started since this morning. Waiting for the technical team to get back to me.

Edit: As of 755pm, it's fixed. Guess I really was the only one affected.

This post has been edited by SonicSpyro: Oct 1 2019, 07:59 PM

Lesson learned. If there's a message about high fibre reading from the self-care diagnostic page, don't report it in. Chances of getting your fibre cable messed up is very high. Red LOS a few hours after changing the fibre connector.

2 different techs on 2 different days.

Now I'm likely without internet until Monday.

Hi,

Can someone explain to me how a fibre cable within the connector housing in a router can suddenly snap?

I've been having TIME technicians coming over for the past 4 working days... In a row.

I'm frustrated and very pissed off. Each time they come, strip cable, change connector either at my router or the riser.

Had my whole fibre cable installation changed today. Really crossing every single thing I can and praying that there would not be anymore red LOS issues.

Had the same issue with both Netflix and Yahoo (Finance).

Gave the router a reboot (not power cycle) and now everything loads back as it's supposed to.

First step to troubleshooting anything, "did you try to turn it off and on?"