Hi all, after some considerations I m going to downgrade the plans to 100Mbps, as I have questions, is there any fees will be charged? And I have a free router AC-1200, but as at first page mentioned, within contract with free router >>> not offered? Thanks in advance

my time fiber is nvr get to hit 400mb and above, if change a router will it help ?
any router recommend around rm500? currently using ac1200

Thanks bro. I didn't know this.

requested thru selfcare on 15th Oct noon, successfully downgraded on 16th Oct

for my case very efficient i would say

Are you still within contract ?

Wired you can get up to 500Mbps with this Archer C1200... wireless approx. 3xx--4xxMbps max.

Thanks.

Yes sir, still in contract, installed Feb 2018 with Mr. Y that doesn’t help much after sales.

Decided to downgrade my 1Gbps plan (previously 300Mbps) down to 500Mbps plan last night (was processed and approved this morning). Decided that only my Android TV box and NAS ever gets connected to the router via Ethernet, and they don't need the Gigabit connection. The rest of my devices (iPhone X, iPads, 2017 Macbook Pro, and Gaming PC) all connect via 5GHz WiFi (over Netgear Nighthawk X8 and Ubiquiti Unifi AC-LR Access Point). No matter how much I tweaked, I couldn't for the life of me get sustained >600Mbps speed, even with top of the line wireless equipment and client devices.

It made me cry inside when I clicked the confirmation to downgrade, but it was the smart move. I was extremely excited to finally have Gigabit internet in Malaysia, but alas not many of us can truly benefit from the raw speed, not even with top-of-the line equipment.

Oh well, at least I pay RM60 less every month now, so that's a plus.

Which mean your contract will be renew as well ? Back to 24 months ?

I just did the samething. Tired already want to get the full speed. Downgraded to 500Mbps

Hi Bro,

If you are still within contract, after downgrade, all promos that you are currently enjoying (if any) will be removed, and contract will be reset.
There is no penalty.

Have you claimed your free router ?

Nope, my contract had already ran out. No contract renewals, thankfully. If I needed to renew my contract, I probably would not have downgraded.

Yr WiFi 5ghz can get 3xx -4xx?.
I can only get max 2xx - 300Mbps only.
Can share yr router settings?.

I'm using AC1200 and I think it depend on your device as well to achieve that wifi speed.

- Laptop with build in wireless card Intel AC8260(2x2) - Max reach 400Mbps
- Lenovo p2 phone (1x1) - Max reach 300Mbps
- Sony Z3 compact (1x1) - Max reach 200Mbps

V2

Ahh, that will probably be one of the older C7s. Newer C7s perform much better.

It is possible to do this way?

Previous 100Mbps, now already upgraded to 500Mbps, there is option of "free" router for contract reset currently.
So claim it first, then contract reset for the 500mbps plan, then downgrade to 100mbps, contract reset again.

Like that, got free router with the downgrade, instead directly downgrade.

Hey all, hoping to get a little help if possible. I received the upgrade to 500Mbps a while back but I have not seen any difference in my internet speed at all. Am still using the DIR-850L, if that makes any difference at all? My LAN status is showing a cap of 100Mbps. I've tried updating my drivers to no avail. Thanks in advance.

thinking should i upgrade or not.. aiming RT-AC86U ..

850L is gigabit router, so it should capable to deliver 500mbps.

Possible bottleneck by Lan cable, you need at least Cat5e) or if using switch then you need gigabit switch to deliver speed beyond 100mbps.