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Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade

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biloxee
post Jan 7 2018, 09:32 PM

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QUOTE(jiaen0509 @ Jan 7 2018, 09:14 PM)
After upgraded to 100mbps keep disconnect. Fiber optic should not like Streamyx ba?
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C1200?

Go to Advanced - Network - Internet

Expand the Advanced menu

What is your Connection Mode?
Ckmwpy0370
post Jan 7 2018, 09:40 PM

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QUOTE(yeosw @ Jan 7 2018, 07:47 PM)
I found that recently my torrent download speed very slow. 10mbps unifi , torrent download speed below 50kbps. Before this 500 -1000kbps. Anyone encounter this? Or Unifi now got limitation on it. I m using Xunlei.
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any related to china website, you have limited to download any
Therefore it will very very slow.
brianklc
post Jan 7 2018, 09:52 PM

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I have been using my own router without any problem after upgrade to 100mbps, perhaps is the stock router issue.. why don’t consider getting a better router instead suffering with the stock router?

This post has been edited by brianklc: Jan 7 2018, 09:53 PM
bulma06
post Jan 7 2018, 11:14 PM

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QUOTE(azihas @ Jan 7 2018, 07:35 PM)
I have the same issue with you... same router tplink AC1200 given by TM.  although they change the modem and router (same model), the problem still exist.  called unifi CS.  They mentioned that my line got disconnected almost 30 times on average per day.  still waiting on their deep tech team to investigate the issue... this problem happened since 18 dec 2017....
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My problem started since 1 month ago, i upgraded from 30mbps to 50mbps just add additional RM10.00 during the promotion for existing user only. Before upgrade using the same router TP AC1200 without any disconnection issue.

Today i received my digi billed. I have called TM 14 times @RM1.50 per called. Even 1 sec also charge me RM1.50. My bill calling "100" RM21.00.
My unlimited called package do not cover "100". cry.gif
Attached Image

This post has been edited by bulma06: Jan 7 2018, 11:42 PM
voncrane
post Jan 7 2018, 11:17 PM

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QUOTE(bulma06 @ Jan 7 2018, 11:14 PM)
My problem started since 1 month ago, i upgraded from 30mbps to 50mbps just add additional RM10.00 during the promotion for existing user only. Before upgrade using the same router TP AC1200 without any disconnection issue.

Today i received my digi billed. I have called TM 14 times @RM1.50 per called. Even 1 sec also charge me RM1.50. My bill calling "100" RM21.00.
My unlimited called package do not cover "100".  cry.gif
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TM trolling is it? How does free calls not extend to their helpline? rclxub.gif
AVFAN
post Jan 7 2018, 11:29 PM

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QUOTE(bulma06 @ Jan 7 2018, 11:14 PM)
My problem started since 1 month ago, i upgraded from 30mbps to 50mbps just add additional RM10.00 during the promotion for existing user only. Before upgrade using the same router TP AC1200 without any disconnection issue.

Today i received my digi billed. I have called TM 14 times @RM1.50 per called. Even 1 sec also charge me RM1.50. My bill calling "100" RM21.00.
My unlimited called package do not cover "100".  cry.gif
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hmm... just when i thought the tp ac1200 is problematic for 100mbps only.

looks like it is nightmare #1 with this thing.

u probably want to borrow a better router to try it out, see if it is ALL about the tp router.

and yes... the cost for calls... it gets to your nerve when it keeps getting disconnected, or u get transferred around - nightmare #2.
biloxee
post Jan 7 2018, 11:50 PM

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QUOTE(bulma06 @ Jan 7 2018, 11:14 PM)
My problem started since 1 month ago, i upgraded from 30mbps to 50mbps just add additional RM10.00 during the promotion for existing user only. Before upgrade using the same router TP AC1200 without any disconnection issue.

Today i received my digi billed. I have called TM 14 times @RM1.50 per called. Even 1 sec also charge me RM1.50. My bill calling "100" RM21.00.
My unlimited called package do not cover "100".  cry.gif
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You use your DiGi Mobile to call 100? DiGi is not TM, so they will charge if you call 100.
Why not use the UniFi landline?


toffy
post Jan 7 2018, 11:52 PM

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QUOTE(voncrane @ Jan 7 2018, 11:17 PM)
TM trolling is it? How does free calls not extend to their helpline?  rclxub.gif
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Free calls plan from Digi and other mobile telcos in Malaysia exclude most external hotlines such as 100 unless the numbers are their own hotlines.
soonwai
post Jan 7 2018, 11:56 PM


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QUOTE(bulma06 @ Jan 7 2018, 11:14 PM)
My problem started since 1 month ago, i upgraded from 30mbps to 50mbps just add additional RM10.00 during the promotion for existing user only. Before upgrade using the same router TP AC1200 without any disconnection issue.

Today i received my digi billed. I have called TM 14 times @RM1.50 per called. Even 1 sec also charge me RM1.50. My bill calling "100" RM21.00.
My unlimited called package do not cover "100".  cry.gif
Attached Image
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Yah, special numbers not free, I use Maxis also same. nvm lah, consider it as school fee, next time called 03-22411290 instead of 100.
echoesian
post Jan 8 2018, 12:12 AM

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I've moved in a new area, the area has coverage but the ports are full. There are other streets nearby my area have ports, can ask TM to pull cable from there?
HariszKilz
post Jan 8 2018, 12:40 AM

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Hello, I want to ask. Does anybody here lives in D'Alamanda Condominium in Cheras ? Does it have Unifi coverage there I checked the website and it only show me 2 address tied to the condo which is only Streamyx Available and I think it's impossible to be Streamyx since it's in KL. Planning to move there by next month and want to bring my existing Unifi there l.
fruitie
post Jan 8 2018, 12:46 AM

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QUOTE(HariszKilz @ Jan 8 2018, 12:40 AM)
Hello, I want to ask. Does anybody here lives in D'Alamanda Condominium in Cheras ? Does it have Unifi coverage there I checked the website and it only show me 2 address tied to the condo which is only Streamyx Available and I think it's impossible to be Streamyx since it's in KL. Planning to move there by next month and want to bring my existing Unifi there l.
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My colleague lives there, in block A. She's using UniFi 50Mbps (free upgrade from 30Mbps).
voncrane
post Jan 8 2018, 02:08 AM

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QUOTE(toffy @ Jan 7 2018, 11:52 PM)
Free calls plan from Digi and other mobile telcos in Malaysia exclude most external hotlines such as 100 unless the numbers are their own hotlines.
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Oh my bad.. Thought it was TM's STD20 plan.
#Victor
post Jan 8 2018, 12:35 PM

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QUOTE(phra09 @ Jan 6 2018, 04:05 PM)
complaint to tm due to wifi issue, but they exchange me zte h267
was hoping to get tp-link  but they told now all model is zte sad.gif
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Are u using VDSL or fiber? ZTE H267A is a good modem router except the wireless signal strength, no issue and performing well without reboot for a month.
I bet u don't want the TP-Link provided by TM, especially with C1200. brows.gif

This post has been edited by #Victor: Jan 8 2018, 12:36 PM
skylinelover
post Jan 8 2018, 02:25 PM

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QUOTE(#Victor @ Jan 8 2018, 12:35 PM)
Are u using VDSL or fiber? ZTE H267A is a good modem router except the wireless signal strength, no issue and performing well without reboot for a month.
I bet u don't want the TP-Link provided by TM, especially with C1200. brows.gif
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haha dam right

always kena auto DC sometimes laugh.gif doh.gif
jiaen0509
post Jan 8 2018, 02:54 PM

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RM0.00:RM0.00 TM: Dear Customer, your complaint ref. 1-1xxxxxxxxxx has been resolved. Our telemarketing has been process add discount RM50.00 on 7/12/17. Tq

Settle special discount problem.
alna1988
post Jan 8 2018, 02:56 PM

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Hi all,

U just realize that TM give me TP-Link C1200. cry.gif
When it hot, feel like intermittent.

So i just put cooler below router, seem ok la a bit.

Any suggested after market router that superb and user friendly?

cry.gif
TSsHawTY
post Jan 8 2018, 03:47 PM

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QUOTE(alna1988 @ Jan 8 2018, 02:56 PM)
Any suggested after market router that superb and user friendly?
ASUS RT-AC86U

This post has been edited by sHawTY: Jan 8 2018, 03:48 PM
JohnLai
post Jan 8 2018, 03:49 PM

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QUOTE(alna1988 @ Jan 8 2018, 02:56 PM)
Hi all,

U just realize that TM give me TP-Link C1200. cry.gif
When it hot, feel like intermittent.

So i just put cooler below router, seem ok la a bit.

Any suggested after market router that superb and user friendly?

  cry.gif
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Still using default original firmware?
Try updating to beta firmware (from few pages before) for C1200 at your own risk.

If you are loaded with $$$, consider Asus RT-AC68U and flash it with Merlin firmware.
christina1
post Jan 8 2018, 04:28 PM

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QUOTE(sHawTY @ Jan 8 2018, 03:47 PM)
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