Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade
Unifi Official TM UniFi High Speed Broadband Thread V32, Enjoy Your Speed Upgrade
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Aug 8 2017, 11:54 PM
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#1
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Staff
72,862 posts Joined: Sep 2005 From: KUL |
Why so fast need to open a new thread?
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Aug 9 2017, 12:05 AM
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#2
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Staff
72,862 posts Joined: Sep 2005 From: KUL |
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Aug 9 2017, 12:24 AM
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#3
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Staff
72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(sHawTY @ Aug 9 2017, 12:09 AM) It's OK la. Back to UniFi. I redeemed RM 50 voucher to offset against my bill and I can even see it being offset in OCC UniFi. However, they still happily sent me an email to ask me to pay for the balance RM 50 of outstanding. If they suspend my line, I will give them a good earful lesson. |
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Aug 9 2017, 12:36 AM
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#4
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Staff
72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(soyusa @ Aug 9 2017, 12:31 AM) Well... I believe you need to pay first to avoid any issue raised by TM, later they should give you rebate on next bill (better confirm with them if uncertain). I used OCC UniFi site to pay and it was only showing RM 139.75. This happened in my previous case, they charged me for the router replacement for RM400 (later confirm it is free) and I have to clear the balance, then they gave me rebate for next few bills. Anyway, I kinda look forward for them to do something funny on my account, so that I have a chance to complain. |
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Aug 9 2017, 01:36 PM
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#5
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Staff
72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(successful @ Aug 9 2017, 01:19 PM) Hi guys, If they check and your area doesn't have UniFi, then they will check if there is Streamyx; if still no Streamyx, you can terminate without any penalty.I am looking to relocate my unifi but my new condominium only has TIME Fibre. What is the process in this situation and do I need to pay any cancellation fees when terminating Unifi? |
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Aug 9 2017, 02:09 PM
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#6
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Staff
72,862 posts Joined: Sep 2005 From: KUL |
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Aug 9 2017, 09:14 PM
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#7
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Staff
72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(KKW @ Aug 9 2017, 09:02 PM) Sifu, I just wondering any of you guys still have the RM20 special discount was offered to us last time. Yes and now it is RM 70 for me after free upgrade to 50Mbps. They use RM 249 Advance 50 pricing as basis.I was looking at the bill today and just notice there is no more RM20 discount on my bill anymore |
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Aug 9 2017, 09:51 PM
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#8
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Staff
72,862 posts Joined: Sep 2005 From: KUL |
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Aug 10 2017, 10:11 AM
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#9
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Staff
72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(Anime in HD @ Aug 10 2017, 01:39 AM) Cheers, guys! Why the sudden trigger? It is not implemented since its launch in 2010...TM still not announce data caps yet. In US, Cox Internet now capped@1TB data. And 2TB data for expensive package. Hope TM not stupid enough to do it like this. 10TB or 20TB data cap is OK for me. |
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Aug 11 2017, 12:02 PM
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#10
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Staff
72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(askm @ Aug 11 2017, 11:55 AM) Yes same here despite not using TM connection to connect to the site. |
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Aug 15 2017, 02:34 PM
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#11
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Staff
72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(lyc1982 @ Aug 15 2017, 01:27 PM) since i just got upgraded from 30 to 50Mbps...how do i check whether i "miraculously" got unlimited voice package on the unifi occ account ? No longer able to check "Modify Bundle" page since months ago. i tried clicking on "modify bundle" but it directs me to tm website with an e-form to complete...last time i remember there were options to choose from on the unifi occ account site itself... You gotta test to know, I just go to know recently that I got free calls after my niece made calls to her mum (my sister). My UniFi was relocated to sister's house. QUOTE(jusbella @ Aug 15 2017, 01:40 PM) It will not show if you have free voice calls unless you make calls. |
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Aug 16 2017, 01:45 PM
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#12
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Staff
72,862 posts Joined: Sep 2005 From: KUL |
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Aug 16 2017, 01:48 PM
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#13
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Staff
72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(hustlerism @ Aug 16 2017, 01:46 PM) You have to walk-in to the nearest TM Point and filling in relocation form. The staff will guide you from there, you will need to pick any of the available installation dates. Suggest to do this only two weeks before relocation, if too early, those dates may not be available yet.Bring all your stuff to the new place and enjoy. This post has been edited by fruitie: Aug 16 2017, 01:49 PM |
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Aug 16 2017, 11:50 PM
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#14
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72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(NyOx @ Aug 16 2017, 11:48 PM) Same. Basically just transferring your current plan to a new location.First time relocation is free and second time onward should be RM 300 relocation fees but recently they have removed this as well until further notice. So I was lucky to relocate second time in the right time. |
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Aug 17 2017, 11:04 AM
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#15
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Staff
72,862 posts Joined: Sep 2005 From: KUL |
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Aug 17 2017, 11:19 AM
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#16
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Staff
72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(lati0s @ Aug 17 2017, 11:16 AM) Is it normal ther TM Contractors to have shitty punctuality and zero responsibility? Maybe yours is unlucky. I have one installation and two relocations, all came ahead of schedule.Been tring to call the installer number since morning but went straight to VoiceMail. Called 100 and ask the status update, was given new number (different number that was received thru SMS) but still the same story. These fuckers think they simply can appoint a date and make people wait the whole day issit ? Please refrain from using profanities. |
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Aug 19 2017, 10:07 PM
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#17
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Staff
72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(soonwai @ Aug 19 2017, 09:33 PM) PSA: Don't forget to claim your TMRewards points before it's gone for good. Deadline is 31/8. I thought everyone has different expiry date?500 points = RM5 towards your bill. I never touch my TMRewards before this. Turns out I have 6600 points but 1800 already expired. Managed to claim RM45 off my bill with that. I already redeemed RM 50 last month. |
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Aug 19 2017, 10:44 PM
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#18
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Staff
72,862 posts Joined: Sep 2005 From: KUL |
QUOTE(soonwai @ Aug 19 2017, 10:17 PM) My bad, nvm my post. I was under the impression that they're doing away with TMRewards entirely. Last month they stopped the rewards catalog. I misunderstood their latest sms. Still can claim bill rebate and HyppTV movies. Yes, I think they are revising the catalogue. |
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Aug 21 2017, 04:50 PM
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#19
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72,862 posts Joined: Sep 2005 From: KUL |
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Aug 21 2017, 04:59 PM
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#20
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72,862 posts Joined: Sep 2005 From: KUL |
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