just wondering does TM will change the router for free?
already using Unifi since 2012 or 2013, can't remember correctly
right now still using old D Link router provided by them
saw few people post before that new router given by TM is TP Link router

You can request, they will change for free if you renew another 2 year contract.

MAY be more worth it to reapply a new account (free all equipment + warranty + whatever promo they have nowadays). Depends what you're currently paying.

Frequent check with TM.. Lodge report and get the report number.. TM said that next upgrade will be on September (in stages)

Received email from TM stated September will be the next upgrade process..

If your equipment still in GOOD condition, no changes on the equipment..

Unless if broken and your unifi still under warranty..

lol but if reapply don't think Unifi 10 is still available
yet reapply under same address, don't think it gonna work
*as my current unifi is upgrade from VIP 5, which comes with free call and upload speed is 10mbps
unlike the unifi lite 10mbps



is working fine, just dislike the router is old
if can change off course better since can save the money

At the moment the progress is until this 😂, 1 week before they have bz on lying the fibre cable and new cabinet on past 2 weeks. I direct asked the contractor when he installed the cabinet, he said Unifi can ready after 1 month oh…

But last year my bro's house only ready after 3 months they installed the white box… 😥


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Then really no choice but i understand y ur parent angry about it as the number they use for several years, they need to inform many ppl for new number… 🤔

Good luck in waiting. At least, it's coming but knowing how they work, you really need to be patient.

Try 43 people for my mum and 66 people for my dad.....

My phone bill........by the way....what is the call rate for RM179 package again?
Cause both were using the new phoneline to inform their contacts.

If I'm not wrong it's free 600 minutes for all mobile and land line.

RM 179 package has no free calls, rightfully.

Ok thanks for your clarification.

Ya, at least now on waiting list, not demand list. 😊


If u want the free calls to TM landline+free 600 mins calls, maybe can go to add RM20/month for it. My bro also added RM20 for STD after subscribed to the plan of RM179…

You can now change your new tel # to old tel # (must be at same TM exchange area), ie port in your old number to VOBB. One time charge is RM25 only.
Downgrade your 30Mbps @ RM179 to 10Mbps @ RM129. One time charge is RM200.
Wait for free upgrade from 10 to 30 or 30 to next level, if it is in Sarawak.

I called my TM contact and he said RM0.20/per minute ....well....at least my parent only use the phoneline for receiving call......
.....Parent spent more than half a day informing their contacts....ouch......

Nope....rarely call out. Normally only my parent's relatives and friends call-in. So, not exactly worth to fork out


Cannot....the agent ticked the homeline termination for my unifi order. Since the line had been terminated, it cannot be ported over according to TMPoint receptionists.

received sms from tm saying that my upgrade from 50mbps to 100mbps will be done before end of oct 17

I'm using this modem, got it when first installed unifi in 03/2016. it's a modem by FIBERHOME (nvr heard of it though).
anyone using this modem apart from me?

Can you capture the modem label at bottom of the modem?

Guys I got a question here,
Is it possible to connect LAN to PC directly from ONU (the LAN2 port) instead from router? Tried it doesn't work. Why?

Not possible because, as configured by TM, there's nothing on LAN2. Everything - internet, TV and, in certain cases, voice - is coming in through LAN1 of the ONU.

This post has been edited by soonwai: Sep 4 2017, 05:12 PM

you need to reconfigure the btu
http://stanleytiang.blogspot.my/2011/08/un...using-your.html

This post has been edited by elmond: Sep 4 2017, 05:22 PM