Yes correct. Don't worry.

Just airing the old mentality frustration if they just installed the line for 30 Mbps and now have to install another line for a higher Mbps. Yes, there might be budget constrain last year but still should have a better and proper design planning platform.

My house is along a cul de sac, no new additional housing is possible at this end. So not for new housing. Maybe demand for Unifi per household here is higher than they originally planned?

Look forward to the 50 Mbps though I dont think I will really see the speed improvement in my usage here. Getting streaming movie pauses but that is not because of my 30 Mbps limitation. More on line congestion, server congestion etc.

Got hypptv question here....hopefully someone can answer....

So, I was forced to register unifi few weeks ago with ruby pack.

Today, I bought 25m LAN cable and connected hypptv decoder for first time. Funny thing is......it seem like I can view channel from supposely different packs? Is this normal?

1st month free all channel for 1 month.

After 1 month passed it will back to normal.

This post has been edited by jusbella: Sep 2 2017, 10:01 PM

Thanks!

I was worried that I might be screwed again by agent and forced to pay for hypptv subscription for all different packs....hahaha...........

My first unifi installation was so smooth.......I wonder why my second installation experience was so horrible..

what issue with second installation?

2 different place?

Right now I got two different unifi accounts for my House A and House B.

1) House B previously had streamyx (Unipack 4Mbps RM88, streamyx account under my name, homeline account under my dad name).
2) I registered for 30-->50Mbps upgrade before 28 Feb for House B, too bad fiber ain't ready yet, thus my unifi installation started on August.
3) Installer and new agents said there will be no free upgrade for my package, so I refused the installation. Then TM wanna charge me RM200 for unifi termination .
4) No choice but to agree for installation to proceed.
5) -.- Apparently the agent f*cked up, agent selected 'homeline' termination instead of porting the number to unifi VOBB. I went to TM and they said I can't get the homeline number back. My mum scolded me kaw kaw. Then my dad also bombed me kaw-kaw.

.....So...... you understand my frustration now ? My original homeline number was gone, I can't get free speed upgrade and I am paying RM190(GST inclusive) instead of my previous RM93.30(GST inclusive) Streamyx 4Mbps.

yes indeed complicated. All depend agent and TM work. So just luck or bad luck only lo.

Maybe try to lodge ur complaint to MCMC? Since ur previous homeline is under ur dad's name, how can the agent help u to terminate? I tot need the owner visit TM Point to terminate/change owner name base on my previous experience? Since this is the agent's fault and ur parent wish to keep the number, complain to MCMC about their careless…

Since it's Sept now jz waiting for the next miracle from TM. As per the planning of TM, my address shouldnt n the list of 2017. Jz not sure why the white box still hang on the pole instead of fix on top, is it they need to do any testing b4 fix on pole?

Exactly what you said on different account owners!

I lodged report with MCMC......but MCMC said, TM somehow have my dad termination approval. I suspect somebody inside TM must had faked my dad signature or approval.
Because of this, my report is considered as invalid.

Hi, i just got a new laptop. May I know which port should I connect for using LAN cable? Is it I must connect to the TP Link router or grey BTU? Thanks 😀😀

This post has been edited by rannworld: Sep 3 2017, 03:14 AM

To the TPLink.

connect to the tplink router's lan port 1 or 2 or 3. Port 4 is reserved for IPTV if you are using IPTV.

Huh? U didnt request to check the signature? Somemore they need to validate ur dad's IC on he spot before do termination , right?

Thanks 😘😘

Oh, it's not hang yet? Then it needs more time.

>.< TMPoint said they can't find it when I went there last time. Since MCMC said there is no case, what can I do? No choice but to let it go.

still dont get my 30mbps to 50 mbps free upgrade wtf

Same here, last I checked TM said Sep. If I ask again, bet they'll say Oct.