bro, gip chance la. don't say like that. We buy car cheap or expensive. We deserve a decent respect.

The reason why i am ranting is because, major or minor issue on the car, at least have it checked first to identify. i don't even mind waiting because it's not fair for me to sort of "jump que" who am i right? but they rejected me to even schedule for checking. that's why i am disappointed.

I am not that uncle damn free level yet.

Thanks for understanding.

I hope Honda will do anything, waiting still.

https://www.edmunds.com/car-news/tips-advic...g-your-oil.html


https://www.edmunds.com/car-care/oil-life-m...ng-systems.html

think twice for honda .. my new car all dashboard all the signal light problem one by one... now the worst the abs problem

What model?

IF the experiment is base on MALAYSIA condition , i accept , don't compared other country to malaysia , i believe mostly engine oil can be running to more than 15k , that maybe for an N/A engine , for turbo u really have to take more care on it as turbo car heat up more than N/A , why VW didn't have too big problem in germany while in malaysia it just like 4 out of 10 is having engine problem?


Don't say CAR , i'm a bike tuner and as a bike foreman , how many of new scooter EGO LC / NOUVO LC / Even the new Y15ZR didn't change oil for 3 month and when they sending to service , it almost half of the engine oil is less than the original , some even break down their engine after 6 month of usage out from factory (after checking end up is engine oil go zero and piston all jam) , i always told customer change their oil regularly isn't because the oil is getting bad , it's sometime because ur car/bike used to design more "Makan minyak" so u really have to take more care about it , not everyone know how to check oil level for their car , not everyone know to top up 1L engine oil when they found engine oil is reduce , that the reason why they come down with schedule maintenance is to avoid ur car is in good condition without anything happen when in half way of your journey



My Dad Honda accord , been follow the schedule with honda service , so far with 7 year without any major problem
Honda city , 8 year of usage , only break once aircond compressor and tail lamp break switch
Honda Civic FD , 9 year of usage , without any major problem (absorber changed , aircond compressor) sold to a seller with happy face because of everything stil in good condition


sometime we know that the item can be used even it is stil in not rosak condition , but if we maintain within the range it gonna be rosak soon , at least , u can be sleep well at night with your next day long journey

This post has been edited by chongkiatz: Jun 6 2017, 10:19 PM

What you can learn from this experience is sometimes learn to diagnose the problem yourself instead of counting on them. Ok u might not be the handy kind of person but not everything a rocket science just take some of your brain power to figure it out also you gain some knowledge.

Ok, fair enough! Tyen complaint kao,kao to Honda Malysia! This is only a dealer! I would also say some of the Honda sales ppl are worst ! Sales was so good that they don't bother to entertain you when you walk into some of the showrooms! But most my are desperate , die die must must a certain brand and model!

TS, this happens to most SC, regardless of brands. Not all mind you. I experienced the same with my perodua and toyota last time. Once you have large volumes of cars sold, surely your SC will get hammered with all sorts of customers with all sorts of request. They cant be giving priority to anyone who come by and say "hey my car got prob. can check?". Do you know how many 'angry' people are already waiting since 2-3 hours for their turn that day? hence they cant simply entertain ad-hoc requests.

For Honda during peak days you will get turned down if walk in.. (Sat-Sun-Mon) try coming on wednesdays or thursdays as these days have lesser crowds (unless nearing major holiday) and for gawd sake, try give them a call and ask for appointment 1st. It will save you the hassle of being turned down.

Yes, I understand your frustration and the feeling of 'entitlement' but sometimes you just cant get your way by screaming and shouting. just my 2 sen TS

Very new City:(

Just did my first service at Sutera Auto JB. No hassle.
Of course, me being a newbie and a reasonable person, I made a booking first.

This post has been edited by alphaz: Jun 7 2017, 07:50 PM

It is already a known fact that Honda has serious QC issues.

Have a browse around their fb page, most of the time you will see people complaining

Look at all the reviews, the ratings



This post has been edited by JaniceWLV: Jun 10 2017, 12:04 AM

the Steven Yong sounds like TS ....same problems ....

No need read fb, read honda thread in lyn also same.
But when owner complaint, no one reply with hope other people will mislook/forgot it so their thread will look clean, in other word honda melaka dun have QC prob...

This post has been edited by sitescope: Jun 10 2017, 12:51 AM

Ts is exercising his right as consumer. But too many honda fan boy or salesman feel butthurt and attack ts instead. But when gomen service slow this the same person complain bfast lama or you pay their salary. Anyway p2 quite okay since i think the sc is a lot n not too bz.

Tq for the awareness. what did honda official reply to you? did they even reply?

I owned Proton, Honda and Nissan.
All the SC are manned by equally incompetent staff.
Probably the same people that go round and round different companies.

You get better service if the cars are not selling well. I was quite disappointed with Nissan bcos they have few SC and they sold so many Almeras. So they were so busy, hardly got time to really check.

Honda sold many City and Civics. So they are pretty busy too.

Good sales and lack of investment in service centres lead to the overcrowding problem and long lead time to get an appointment. The problem is compounded by Honda Civic turbo's frequent service schedule.

QC is seriously bad with a very wide range of problems for CKD cars. See this thread 2 month old Honda City cannot start and there are 2 cases. This sort of problem you usually associate with Conti car, not Jap car.


This post has been edited by Ginny88: Jun 12 2017, 09:00 AM

Wait till you go check the Volkswagen facebook page ( especially for Singapore ). It flooded with complaints of Gearbox issue.

So after tear down and checked, what they found?

Nothing. They say i seldom wind down the rear windows so the window sticks on the rubber seal. But i do not hear anyone have this issue on their Honda city.