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 Honda Malaysia HORRIBLE AFTER SALES SERVICE, After sales service by Honda Malaysia

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dares
post Jun 1 2017, 09:50 AM

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QUOTE(-PuPu^ZaPruD3r- @ May 31 2017, 09:18 PM)
To service my Honda, I need to make an appointment 1 month in advance! Really unacceptable and ridiculous for me..
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I tot that only happens with VW
dares
post Jun 2 2017, 02:54 PM

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QUOTE(Ginny88 @ Jun 2 2017, 10:31 AM)
Only Honda appear to this troublesome maintenance schedule for turbo cars. VW turbo cars go for 15,000km maintenance interval.
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The 1.6NA polo also 15,000km interval.

Anyway, assuming turbo = high maintenance is an outdated notion. Only Honda adopt such a convoluted maintenance scheme, probably to squeeze more money out of owners.
dares
post Jun 6 2017, 05:40 PM

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QUOTE(chongkiatz @ Jun 4 2017, 05:52 PM)
So just enjoy ur VW with 15k interval , and then break down more often at side road  biggrin.gif  biggrin.gif

How many of my salesman using VW passat , having problem with their engine , my cousin MK6 golf gti need to top at least 1L Fully sync engine oil (RM80-95 if not mistake) for every 6-7k  , imagine if he really wait until 15k only go SC changing oil which follow the real interval by SC , wow what will happen to the engine  bangwall.gif

That might be honda first turbo engine for consumer line , so to be more safe they set the oil life , actually changing oil frequently isn't a bad thing (better than old school interval which request u to change oil every 5k or every 3 month) , just like the VW every 6-7k you feel that the reduce of engine oil to be topup by urself , Civic turbo also clocked around 6-8k Oil Life , i rather they have the sensor to make sure my car is in good condition than go for 15k and then always brake down on side road  doh.gif

that my opinion , if one didn't get used to the honda service interval , they can just skip the car and always get the N/A version
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https://www.edmunds.com/car-news/tips-advic...g-your-oil.html
QUOTE
The majority of automakers today call for oil changes at either 7,500 or 10,000 miles, and the interval can go as high as 15,000 miles in some cars. Yet this wasteful cycle continues largely because the automotive service industry, while fully aware of the technological advances, continues to preach the 3,000-mile gospel as a way to keep the service bays busy. As a result, even the most cautious owners are dumping their engine oil twice as often as their service manuals recommend.

After interviews with oil experts, mechanics and automakers, one thing is clear: The 3,000-mile oil change is a myth that should be laid to rest. Failing to heed the service interval in your owner's manual wastes oil and money, while compounding the environmental impact of illicit waste-oil dumping.


https://www.edmunds.com/car-care/oil-life-m...ng-systems.html
QUOTE
When we had the oil changed, we captured a sample and sent it to Blackstone Laboratories. Showing the conservative nature of the oil life sensors, the analysis showed the oil had at least 2,000 miles of life left in it.

dares
post Jun 14 2017, 02:18 PM

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QUOTE(shaniandras2787 @ Jun 14 2017, 02:00 PM)

Tailou, you think you paid a Rolls Royce's price for your Honda meh? You expect the entire service centre to put on hold everything and attend to you while putting the rest of the people who took the effort to make an appointment and waited in the centre for their cars to be done ah? Be considerate can mou.


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TS already said he was willing to wait in queue. He didn't expect the SC to accomodate him at other customer's expense.

But the SC refused and sent him home.
dares
post Dec 20 2018, 11:46 AM

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QUOTE(MakNok @ Dec 20 2018, 11:25 AM)
you don't the replacement battery to have another 24month warranty right?

INitial warranty 24month minus usage 13month....should left 11month warranty.
BUt Honda gives 12 month warranty...not good?
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He means his claim was rejected because Honda quietly changed the battery warranty to 12 months even though the warranty booklet stated 24 months.

 

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