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 Honda Malaysia HORRIBLE AFTER SALES SERVICE, After sales service by Honda Malaysia

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Ginny88
post Jun 1 2017, 11:06 AM

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QUOTE(chongkiatz @ Jun 1 2017, 11:00 AM)
I don think there is good sc in malaysia except the bmw and merc, but they charge sky high price 
So no need to boycott brand because u almost need to boycott all branded car in malaysia,  end up u better just buy a bicycle and maintenance urself without complain
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Think again. There are many complaints about merc and BMW SCs in forums also.

Ginny88
post Jun 2 2017, 07:42 AM

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The need to service the Civic turbo so frequently is not helping Honda SC cope. With the Reminder A, Reminder B in addition to 10,000km service interval Honda Civic turbo owners have to service their cars 4-5 times a year based on 20,000km annual mileage when other owners only service 2 times.
Ginny88
post Jun 2 2017, 10:31 AM

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QUOTE(Jet23sky @ Jun 2 2017, 08:58 AM)
That's y "turbo" is still a problematic features in all cars. We like it when we speed, but when it spoils, it will give us nightmare for sure.
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Only Honda appear to this troublesome maintenance schedule for turbo cars. VW turbo cars go for 15,000km maintenance interval.
Ginny88
post Jun 2 2017, 03:45 PM

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QUOTE(dares @ Jun 2 2017, 02:54 PM)
The 1.6NA polo also 15,000km interval.

Anyway, assuming turbo = high maintenance is an outdated notion. Only Honda adopt such a convoluted maintenance scheme, probably to squeeze more money out of owners.
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I think it's more to do with their inexperience and and fear of turbo cars. Or maybe it was designed by an idiot! There is no logic for Reminder A - oil change, Reminder B- oil change and filter change and C - 10,000km interval because:

1) Oil filter should change with every oil change or the old oil in the filter will contaminate the new oil.

2) At the 10k interval there is nothing to do except visual inspection and checking. It's a waste of the owner's time.


Ginny88
post Jun 4 2017, 09:29 AM

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QUOTE(chongkiatz @ Jun 3 2017, 09:59 PM)
15k km lol, that is a joke, u will feel the oil level reduce even clock at 7-8k milage, u wish to go SC often then u go service every 15k biggrin.gif

Alot of vw user top up their oil by themself
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If this is the requirement from the local VW SC why is it a joke? Don't give me the crap about traffic jam and dust and hot weather as the local SC should have factored all these in. If you want to spend more on shorter interval to baby your car then go ahead. Oil reduce you can top up, not change the whole oil.

This post has been edited by Ginny88: Jun 4 2017, 09:31 AM
Ginny88
post Jun 12 2017, 08:59 AM

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Good sales and lack of investment in service centres lead to the overcrowding problem and long lead time to get an appointment. The problem is compounded by Honda Civic turbo's frequent service schedule.

QC is seriously bad with a very wide range of problems for CKD cars. See this thread 2 month old Honda City cannot start and there are 2 cases. This sort of problem you usually associate with Conti car, not Jap car.


This post has been edited by Ginny88: Jun 12 2017, 09:00 AM

 

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