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 Honda Malaysia HORRIBLE AFTER SALES SERVICE, After sales service by Honda Malaysia

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boxer07
post Jun 1 2017, 05:15 PM

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QUOTE(abubin @ Jun 1 2017, 05:10 PM)
how come TS says ALL Honda SC is bad? Based on the story, it's only 1 SC in Klang that he tried sending his car for checking.

So far, the SC I tried are 3 locations in KL/PJ. It is good and better than P1 or P2 but not as good as Toyota. Still, I find it hard to believe you need to make 1 month booking in advance to service your car.

BTW, instead of complaining in this forum, I would advise TS to make an official complain to the Honda Malaysia. This will allow them to do something about it.
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Botanic Klang and Actmar , both need to avoid ....
boxer07
post Jun 1 2017, 11:01 PM

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QUOTE(StevenYWH @ May 31 2017, 06:52 PM)
Think twice, thrice or don't even think about getting a Honda.

Very disappointed with Honda Malaysia service centre literally EVERY service centre.

On Saturday 27th of May 2017, noticed there is no water mist when i pull the lever of the windscreen spray, went and refill but the water leaked out immediately from the water tank.

Then decided to drop by Botanic Klang Service center morning of Sunday 28th 2017 to have it checked. Of course without an appointment, because it happened a night before and reception won't even arrange to have my car checked to find out what's wrong but reject my admission with the reason being that there is only 1 service manager on duty during that period of time and the schedule for the day is full.

So I went to my trusted neighbourhood car accessories shop to have it checked, found out my hose is disconnected therefore the leak happened. As simple as that, they got it fixed in less than 10 minutes.

This is not an excuse even if you are shorthanded, you should already know the average numbers of scheduled or non-scheduled during the weekend. Why didn't expand the team?

So in conclusion, here is my message to Honda Malaysia If you can't cope with any number of services in your service center with or without an appointment.

Don't even bother to start a service centre, Just shut the damn thing and do what you do best, disappoint your customers again, again and again.
I really never encounter a good service ever since I bought the car.

Please.
Do something or I will create an awareness campaign on how insufficient and incompetence your after sales service is! #SayNoToHondaMY #PowerOfDreamsMyFoot  ranting.gif
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grow up and get a life. your so called awareness campaign won't work at all . no one would ever bother about it ...

such a small issue and want to make a scene ? save for urself . learn to stand in ppl's shoe before shout this and that ....

go to Setia Alam branch if u want good experience. actmar ,botanic all need to avoid la...u never visit other brand or only stick to one ? boycott ? pls grow up la
boxer07
post Jun 10 2017, 12:24 AM

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QUOTE(JaniceWLV @ Jun 10 2017, 12:01 AM)
It is already a known fact that Honda has serious QC issues.

Have a browse around their fb page, most of the time you will see people complaining

Look at all the reviews, the ratings
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the Steven Yong sounds like TS ....same problems ....
boxer07
post Jun 13 2017, 09:24 AM

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QUOTE(lil_flank @ Jun 13 2017, 08:17 AM)
Nothing. They say i seldom wind down the rear windows so the window sticks on the rubber seal. But i do not hear anyone have this issue on their Honda city.
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I do have this issue .so everyday I will wind down all Windows
boxer07
post Jun 13 2017, 09:37 AM

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QUOTE(lil_flank @ Jun 13 2017, 09:28 AM)
Finally, someone has the same issue as mine, lol..
Yeah, i frequently wind down all windows so it doesnt get stuck. Seems like this is the temporary solution.

Tomorrow i am going to Actmar Klang to complain on my disc rotor. 2 months ago, i ask them to check my brakes coz got random screeching sound. They advise me to change both front brake pads and skim both front disc rotor. After changing, there were no screeching sound on the brakes. But last month, i noticed one of my disc rotor on the right side have a deep circular scratch. Tomorrow i am going to Actmar again to see what they have to say. Hopefully they can change a new disc rotor but i doubt so. Most likely they will just skim the disc rotor again, zzz..
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initially I thought power window motor faulty .after trying for 10mins ,it works again .
boxer07
post Jun 13 2017, 09:53 AM

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QUOTE(lil_flank @ Jun 13 2017, 09:42 AM)
Yeah, exactly. But it only happens to both my rear windows. Both front are ok. How about u? I wonder is it related to my llumar tint. Do u use any tint?
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on rear as well if not mistaken. I'm using raytech 4mil tint
boxer07
post Jun 14 2017, 10:47 AM

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QUOTE(freeman1 @ Jun 14 2017, 09:29 AM)
The problem will persist as long as Honda sales ramping, so, it's time stop buying Honda...
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Toyota? never interested in their B segment Vios ....Hyundai ? Chevrolet? Kia ? not much choice we have here

 

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