Think twice, thrice or don't even think about getting a Honda.

Very disappointed with Honda Malaysia service centre literally EVERY service centre.

On Saturday 27th of May 2017, noticed there is no water mist when i pull the lever of the windscreen spray, went and refill but the water leaked out immediately from the water tank.

Then decided to drop by Botanic Klang Service center morning of Sunday 28th 2017 to have it checked. Of course without an appointment, because it happened a night before and reception won't even arrange to have my car checked to find out what's wrong but reject my admission with the reason being that there is only 1 service manager on duty during that period of time and the schedule for the day is full.

So I went to my trusted neighbourhood car accessories shop to have it checked, found out my hose is disconnected therefore the leak happened. As simple as that, they got it fixed in less than 10 minutes.

This is not an excuse even if you are shorthanded, you should already know the average numbers of scheduled or non-scheduled during the weekend. Why didn't expand the team?

So in conclusion, here is my message to Honda Malaysia If you can't cope with any number of services in your service center with or without an appointment.

Don't even bother to start a service centre, Just shut the damn thing and do what you do best, disappoint your customers again, again and again.
I really never encounter a good service ever since I bought the car.

Please.
Do something or I will create an awareness campaign on how insufficient and incompetence your after sales service is! #SayNoToHondaMY #PowerOfDreamsMyFoot

Problem solved but need to create awareness about Honda Malaysia's inefficiency.

I stay Andalas, botanic is the nearest. Actually i just need them to at least have a look and identify, then make appointment for repair at least but instead terus ask me fo fly kite.

Me too, always more than 1k than the expected mileage when service time and even with appointment you also need to wait 1-2 hours only to get your car registered for service.

I know bro, i tot that only applies for gomen staff. Manazai so efficient across board. LOL!

What model u driving bro, at least Actmar got put oil. LOL.

I understand about this bro, i am pissed because they won't even have a look at the problem and straight ask me come another day. It's as simple as identify the problem, then arrange appointment. Not giving excuse of shorthanded can't even check your car. I don't even mind to wait 3-4 hours just to wait for them to check. But reject that makes me pissed off.

Bro, at least arrange to have my car checked during that time to identify the problem, i don't mind waiting 3-4 hours for them to check the problem and arrange another time to get it fixed, What pisses me off if i got rejected with an excuse because shorthanded.

You don't get what i mean? if you are in my shoe only you will understand la.

I won't rant just because for the sake of ranting.

And i agree, patience is virtue but not my case.

not boycott, is create awareness.

Good for you bro. Kudos!

1 week or 2 weeks before.

Thanks for your advise, i've already file my complain to Honda, and expecting my reply. and i am not complaining, expressing and create awareness about this.

Bro, you are getting me wrong. i don't mind waiting for 3-4 hours to get my car checked. It's not about me complaining on why Honda didn't attend to me first.

At least have my car checked for minor or major repair, then schedule an appointment to get it fixed.

But my case is, they terus say they are busy no time for me.

Hope i clarified. Thanks.

Understand it's not a critical issue, therefore i don't mind waiting 3-4 hours to get my car checked to identify wether is major or minor. Then schedule an appointment to get it fixed.

And from they way you mentioned, they are right by rejecting my car having to be checked? I understand that there is SOP for service and applies to not only Honda but other brands of car as well.

The reason why i am disappointed is because i got rejected and excuse of not being able to check my car because shorthanded. WTF?

Bro, i have a life and of course, i can do better than ranting and complaining. Meaning to say that based on your suggestion, i should just shut up and move along?

This is to raise awareness about how inefficient Honda Malaysia service centre are, and whether or not I success or fail, at least i am trying.

bro, gip chance la. don't say like that. We buy car cheap or expensive. We deserve a decent respect.

The reason why i am ranting is because, major or minor issue on the car, at least have it checked first to identify. i don't even mind waiting because it's not fair for me to sort of "jump que" who am i right? but they rejected me to even schedule for checking. that's why i am disappointed.

I am not that uncle damn free level yet.

Thanks for understanding.

I hope Honda will do anything, waiting still.