lodge a complain and get them to change it then!

oh gawd.. the time I install UniFi, I didn't install my HyppTv as I don't have a TV.

so the installer took my HyppTv and said will activate for me at his home/office.

I did received the activation email of HyppTv account, but he did not return my HyppTv modem.

I been calling him to return, but he said he didn't come around my area to work.

Hypptv should be activated the same as internet....

in your case, should lodge a report with TM.... just to make sure you receive your HYPPTV box... 1 year contract of hypptv, you pay it you should have it...

rugi bayar penalti RM500.... if have to terminate, what to do.....

already lodge a report,they will come over to check. let them do the job.

if it is activated then likely tm will have records so most likely they will ask u to return as part of the requirement for termination.

so u may want to chase back the item asap.

I just subscribe to Unifi 30Mbps plan last month, rm 242.90 a month,
and just now checking the tm website they reduce the price to rm199 a month, mahai Tm
oh my beloved malaysian company

This post has been edited by schweinsteiger: Oct 19 2016, 12:59 PM

30Mbps package is RM199(with GST RM210.94) a month since TM launch the package last year. Did you add on other Hypptv package?

This post has been edited by calvinlaw510: Oct 19 2016, 01:25 PM

are you sure it's not first month usage and it's pro-rated?

my 50mbps only rm250 per month.have you sign any extra iptv channel?

by the way, the technician came my home and replaced the BTU unit. will monitor the connection tonight.hope its not my router issue.

as much as i hope, soon will be a few years before unifi coverage even reaches me. apply 2.5 years also no use. enjoy your high speed internet!!

Is this router : ASUS RT-AC5300 good? I wanted to buy it for my Unifi VIP50 because the one that TM gave is not so good

This post has been edited by Slyke: Oct 19 2016, 05:08 PM

Where are you going to use it? At home or at the office?
If at home, how many devices will be connected at 1 time?

If not more than 20 devices, just get the ASUS RT-AC88U. It's more than enough
The RT-AC5300 is over the top for home users. And most homes won't even utilize the tri-band on RT-AC5300. Dual-band on RT-AC88U should suffice

But if you still insist on getting the RT-AC5300, it is still a very good choice. It's a monster really

is it pro-rated? Unifi is pay before use, for example your UniFi start use on 25th Sept, next bills you pay is RM199+6% AND 25th until 30th Sept RMxx.xx
if you use at 1st Sept, your first bill could be 2x RM199+6% unless you get one month free promotion when subscribe to UniFi which i get it two years + ago...

This post has been edited by vez: Oct 19 2016, 06:59 PM

which model router that tm gave you?
may i know why you say not so good?

thanks,,,

my unifi 30mb which is rm199/month installed on 06/10...today received sms say oct bill 16/10 amt due rn248.85...

do you know how the calculation ?


thanks...

bro...

currently tm gave 850l router...the wifi always slow and drop connection..
max 10 devices connected...hypptv connected via wifi too for iptv...

so any recommend router ....


thanks,..

Multi-quote your posts.

Regarding your bill, you can easily check from online OCC UniFi.
First bill is usually higher because you are paying for current month and following month. UniFi is always advanced payment.

how to register OCC UniFi account?

thanks,,

https://occ.unifi.my/HSBBCustomerPortal/HSB...erPortal.portal

Go there and regiter.