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Unifi Official TM UniFi High Speed Broadband Thread V27, We Want Cheaper Price!

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lyrilmaki
post Oct 19 2016, 10:30 AM

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guys, if i terminate my UniFi and paid the RM500 penalty..

Do I still need to return my HyppTv, router etc to TM?
lyrilmaki
post Oct 19 2016, 11:19 AM

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QUOTE(westlife @ Oct 19 2016, 11:09 AM)
of course u need to.
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oh gawd.. the time I install UniFi, I didn't install my HyppTv as I don't have a TV.

so the installer took my HyppTv and said will activate for me at his home/office.

I did received the activation email of HyppTv account, but he did not return my HyppTv modem.

I been calling him to return, but he said he didn't come around my area to work. rclxub.gif
lyrilmaki
post Oct 25 2016, 01:02 PM

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saw a modify bundle at OCC Unifi..

Notice inside there is a 'Remove' button on Ruby Pack cost RM40..

Wonder if my package will be reduced from 199 to 159 after I removed it? biggrin.gif
lyrilmaki
post Oct 25 2016, 02:07 PM

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QUOTE(sgpdsmss @ Oct 25 2016, 01:23 PM)
Confirm can remove the Ruby pack for RM40?
Remove the phone line for RM20

So 199-60...139...is a good price ...

But after remove will they collect back the Hypptv box and dect phone ?
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I saw Remove button there. I not dare to remove / click it bangwall.gif

Anyone willing to try?

This post has been edited by lyrilmaki: Oct 25 2016, 02:07 PM
lyrilmaki
post Nov 16 2016, 09:48 AM

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so unfair.. I signed 2 year RM199 for 30mbps,
now the website showing RM179 for 30mbps..

Is there anyway to argue my payment drop to 179?
lyrilmaki
post Nov 16 2016, 10:35 AM

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QUOTE(fruitie @ Nov 16 2016, 10:16 AM)
Erm, sorry I'm not sure for this part...
Of course. biggrin.gif
Complain to TM first, if they refuse then complain to MCMC. However, you will lose the free calls.
I still see have to pay additional RM 20 for 1000 minutes. https://www.tm.com.my/unifiadvance/Pages/personal.html
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I didn't use the homeline phone anyway biggrin.gif
lyrilmaki
post Nov 16 2016, 10:55 AM

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QUOTE(fruitie @ Nov 16 2016, 10:37 AM)
Where did you see it though?
I never install the phone at all.
So, you can contact TM regarding this and I can safely say 99% they won't entertain your request. Then, complain to MCMC for unfair treatment.
When did you register though?
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I think end of August this year
lyrilmaki
post Nov 16 2016, 11:52 AM

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Wish to cut all the bloody useless thing including free iFlix, HyppTv, Free Call

I just need Internet service.. aiskk. Why TM force us to take all those useless thing

Should have let us pick whatever we need, and then charge in add-on.. Paper state Free, but they charged inside instead :facepalm:
lyrilmaki
post Nov 23 2016, 02:01 PM

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QUOTE(dudan @ Nov 22 2016, 07:05 PM)
new Unifi 30mb user here.

is it standard to have delay when initially connected to the internet. i.e. when browsing it'll take around 20-30s before the page is loading. but if check speedtest the speed is ~30mbps.
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You using DLINK DIR 850L router?

This post has been edited by lyrilmaki: Nov 23 2016, 02:02 PM
lyrilmaki
post Dec 8 2016, 04:25 PM

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QUOTE(ahpek26 @ Dec 8 2016, 04:21 PM)
I just called TM regarding and upgrade from Vip 20 to Advanced 50. Currently paying RM263.94 (+gst) and based on the offer you'd think I can get the new price RM242.74 (+gst) but surprise, NO.

TM considers paying less is a downgrade even if I upgrade from 20Mbps to 50Mbps so If I want to upgrade I will still PAY THE SAME AMOUNT AS BEFORE. Since I still got 1 year contract left I guess I either suck it up and upgrade and get my lovely contract renewed and pay the same amount OR wait 1 year and cancel it.

You know I really f*cking hate this sh*t company, even if its an upgrade, they will still screw your a*s.

Honestly if Time was available I'd cancel it now and just pay for the penalty, what a f*cking joke of a company.
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what a joke shocking.gif doh.gif

I thought the usual case would be your price reduce to the current package, but your contract will be renew with 2 years again.

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