My unifi seemed down at midnight every fortnight for 2-3 hours. Is this thing normal?

Same here. But mine was every week. And I thought it's my router issue. May be TM is doing maintenance at midnight?

I checked mine from 12-1am now...didnt find any issues

Bro, this issue is not happening every night. As I said previously, it's happened once a week for me. The other forumer said it's happened every fortnight for him. My best guess is TM was doing some kind of maintenance routine. And it's only done in certain areas.

guys, my unifi line is at my second floor. however my family find it inconvenient that they need to go to upstairs just to charge the cordless phone (yes, i know it's not very inconvenient actually but they just prefer have the phone downstairs). may i know is it possible to pull another phone line from the pole outside my house or i have no choice but to relocate everything from upstairs? i prefer the modem to stay upstairs cause it will be easier for me to access to

no, they just have the bill that stated the amount i need to pay.
no outgoing call list. i wonder if can check online.

nope, thats abnormal.
do you have previous phoneline? normally double story houses would have a point each up and downstairs.

If you do, you could reuse it.

Else, get a splitter and run a cable from upstairs to downstairs

erm... landed? you dont have existing fixed line before apply UniFi?

I remain my existing fixed line when i apply UniFi, now i have two phone number, one is existing from the pole, another one is UniFi VOIP. But using existing phone line will be charged

my UniFi BTU is upstairs as well, but my landed house last time using 4 cores cable for phone line, i manage to make it from BTU phone socket <---phone cable---> my existing phone socket upstairs, connect the 2 spare cores <---> go down stairs open up socket and look for the 2 spare cores.... and connect with the phone, now my existing fixed line phone and UniFi VOIP is side by side down stairs 

only doable if your upstairs have phone socket, because house use to link up all phone socket so downstairs ring, upstairs also ring and also internal cable for the phone socket must be 4 cores... 2 cores you may choose to sacrifice existing fixed number if you have.

Buy same model cordless phone, can use as charger. You can even connect both to same base so both can use up and down.. Can get at garage sales.

then u should check with 100, bill state everything including the calling history, no other place to see except bill.

The hypptv intermittent lag issue is back to square again..

yes, i stay in landed property. i have still have my previous phone number but we only use it to receive call cause the new phone number from unifi package come with free call. what do u mean phone socket? i snapped a photo here for u to see what is mycurrent unifi setup.
do u mean i need to change the thing i squared in red into the 1 with 4 ports? my current 1 has 3 ports.

good idea!! but i need to buy 2 cordless phones cause we dont like the motorola that TM gave us. reagrding ur second point, I dont get it  would u mind to elaborate on it further?

You might want to wait a day or two. Hypptv is undergoing upgrade now...who knows...after the upgrade, your service might improve?! hmmm

really? 

got any link for that upgrade info?

yes, i stay in landed property. i have still have my previous phone number but we only use it to receive call cause the new phone number from unifi package come with free call. what do u mean phone socket? i snapped a photo here for u to see what is mycurrent unifi setup.
do u mean i need to change the thing i squared in red into the 1 with 4 ports? my current 1 has 3 ports.

good idea!! but i need to buy 2 cordless phones cause we dont like the motorola that TM gave us. reagrding ur second point, I dont get it  would u mind to elaborate on it further?

I am still on VIP5. Anybody know any ways to get a free upgrade to 10mbps from TM?

Already past 2 year contract (ended in March) and also prompt payment via auto-debit since subscribing the service.

I am still on VIP5. Anybody know any ways to get a free upgrade to 10mbps from TM?

Already past 2 year contract (ended in March) and also prompt payment via auto-debit since subscribing the service.

I called TM few days ago after my contract ended on last month and ask for free upgrade to 10Mbps.
Somehow they told me that the free upgrade is based on "selected customer" and they do not offer free upgrade automatically after contract expired. 
Too bad I am not their list even though prompt payment for past two years.   

If you want to buy new 1, than buy the model with 2 handset no need to configure anything.

What I mean is, you buy another cordless call it B. Existing is A. A is connected to unifi BTU. B is not connected to anything. You just want to use as a charger. Instead you put A handset into B charger (base) you can configure B to connect to A base. So both can make/receive a call.

I am still on VIP5. Anybody know any ways to get a free upgrade to 10mbps from TM?

Already past 2 year contract (ended in March) and also prompt payment via auto-debit since subscribing the service.

Call TM helpline and ask them the process of termination
When they ask why, just tell them you are getting lower price with Maxis Fibre

Soon someone from the promotion team will call you back with some offers

I called TM few days ago after my contract ended on last month and ask for free upgrade to 10Mbps.
Somehow they told me that the free upgrade is based on "selected customer" and they do not offer free upgrade automatically after contract expired. 
Too bad I am not their list even though prompt payment for past two years.