Hi all,

I find my internet connection to China are specially very slow. The same with both my previous Streamyx and current Unifi service.

Example on mobile: download file or load a web page hosted in China are extremely slow or sometimes even stopped half way, but when switched to mobile data (I'm on Maxis), the page / file loads very smoothly. Another example: when I received forwarded video clip from friend on WeChat, the video load very slow or sometimes not load and stopped, but switched to mobile data and it continue to load smoothly.

Even tried on PC, using my phone as mobile hotspot load sites from China much faster than connect to router on Unifi or Streamyx.

Can I do anything to get rid of this problem?

I can see Time Fibre is coming to our building very soon, any previous Time Fibre user here have good experience with the connection to China sites?

Thanks in advance.

I don't have such issue though. I surf Weibo on my phone all the time and it is connected to my UniFi. It loads very smoothly.
WeChat no problem too, I always view videos and pages linked from China because all my friends in WeChat are colleagues from China, so all the pages are all from China sites.
I'm also an avid Taobao shopper and just placed my orders on Taobao China.

This post has been edited by fruitie: Oct 11 2016, 02:00 AM

Hi, anyone here have any idea how to set schedule parental control on Innacomm RGX4400?

Thanks.

I think it is the routing issue, some route to China is slow. Nothing we can do about it

You need to use a VPN. Common problem for UniFi to have slow loading time to China.
Connect to HK server before connecting to China.

I'm in Bandar Sunway. My problem is with the upload speed which is about 0.6 Mbps.

Wow... So nice you have a strong connection.


Too bad to hear that.


I see, so meaning should have a paid VPN service right? As I didn't see any good free service. Maybe you can PM me your recommended VPN service?

FinchVPN is pretty cheap and decent quality, if you're willing to spend more PureVPN.

Hi

Newbie here, I need suggestion for Router for unifi that support > 10 user and displacement around 300m.

Please help me find the best Router with in range price max rm500 if possible with stable wifi connection since the current router on the backroom.

i also will upgrade from biz 10 to unifi advance 100mbps later
is the unifi advance more stable than before in kota damansara uptown factory site

But need to replace my router since it break

Thanks

Sometimes could be IP address issue, have you tried restarting your equipment to get another IP?

Woo... Thank you zher4883, I will take a look at it tonight.

By the way, I was a BolehVPN subscriber last time, then later found their server reliability dropped, so stopped renew the subscription around more than a year ago.

At that time (while I was still with Streamyx), their VPN seems not helping much for the connection to China sites. Also, their complexity for setting up VPN on mobile device also make me think the VPN service only work on PC but not other mobile device and it's kind of wasted, so I did not renew the service.



When the time I'm facing slow browsing, I did not restart the hardware because it takes time
So I try the fastest way, just switch to mobile data and immediately solve the problem.

While on PC (cable connected to router), most of the time I just give up and browse to else where far away from China.





[EDIT]
By the way, if it is routing issue (I suspect it is), anyone had experience if Time Fibre any better?

This post has been edited by G K Lai: Oct 11 2016, 01:02 PM

Unifi 100 users, what are your speed like these days?

guys, my unifi line is at my second floor. however my family find it inconvenient that they need to go to upstairs just to charge the cordless phone (yes, i know it's not very inconvenient actually but they just prefer have the phone downstairs). may i know is it possible to pull another phone line from the pole outside my house or i have no choice but to relocate everything from upstairs? i prefer the modem to stay upstairs cause it will be easier for me to access to

My unifi seemed down at midnight every fortnight for 2-3 hours. Is this thing normal?

nope, thats abnormal.

do you have previous phoneline? normally double story houses would have a point each up and downstairs.

If you do, you could reuse it.

Else, get a splitter and run a cable from upstairs to downstairs

This post has been edited by VeeJay: Oct 11 2016, 08:36 PM

hi, this prolly on wrong thread or even section.

but i want to ask, is there a way to check online about our call history list from tm phone line?.

i only get the bill but no phone number history.

Here's mine



This post has been edited by calvinlaw510: Oct 11 2016, 09:10 PM

if you are referring to TM homeline, you need to subscribe for itemized billing, which is RM1/month
anyway, it's a default service...unless u have unsubscribed.

as for unifi phone, it's a default service also, and it's free

the history is in the bill, pls turn over?

This post has been edited by zkteh: Oct 11 2016, 10:47 PM

erm... landed? you dont have existing fixed line before apply UniFi?

I remain my existing fixed line when i apply UniFi, now i have two phone number, one is existing from the pole, another one is UniFi VOIP. But using existing phone line will be charged

my UniFi BTU is upstairs as well, but my landed house last time using 4 cores cable for phone line, i manage to make it from BTU phone socket <---phone cable---> my existing phone socket upstairs, connect the 2 spare cores <---> go down stairs open up socket and look for the 2 spare cores.... and connect with the phone, now my existing fixed line phone and UniFi VOIP is side by side down stairs

only doable if your upstairs have phone socket, because house use to link up all phone socket so downstairs ring, upstairs also ring and also internal cable for the phone socket must be 4 cores... 2 cores you may choose to sacrifice existing fixed number if you have.

no, they just have the bill that stated the amount i need to pay.
no outgoing call list. i wonder if can check online.