Hello can anyone tell me that is legit ?

I've requested to TM that I want 30MBPS speed for Rm179 previous promotion price currently is RM199, 3 days later I received a call and they said I'm eligible for this promotion. While gathering all info such as payment,speed etc.. I asked her if I could just go to TM point and upgrade there because I've other bills to pay. She said no TM point will give you the current price then I ask how could you give me the promotion price? and she said she's from sales department and she have authority to do that.

All the equipment remain same(Unifi 5Mbps equipments) as she said she will upgrade from there (Only speeds) I will get another 2 years contract again and 1 year contract for all equipment replacement for free which means I can call TM technicians to change my equipment ( Because I really need to change my router tho ).

Anyone had this experience before ? I haven't upgraded it yet I've requested for 1 day time to consider but still feels a bit suspicious... 

Should I do it ?

hi , is anyone know can downgrade package from 30mb to 10mb?

all 3 households of my relatives using TM provided router for years with around 10 devices each before I upgraded to WS880 when it was cheap, no router-related problems at all....

'everything' and 'everyone' so easy to say. Doesn't make it true.

Honestly speaking the stock router for me is working well too just that the WiFi signal is weak, cannot reach most of the places at home. I added AP earlier to use the WiFi signal and now also using WS880.

I had the same disconnection issues as well when I upgraded to the new 30mbps early this year. Then early this month, my Hypptv box kaput so I called TM and they came and replaced the tv box for free. According to them, when a subscriber upgraded the package, it automatically comes with 1 year warranty on all the devices (TV box, router, residential gateway).

I told them abt the disconnection issues and they told me that the Unifi new Dlink DIR850L router would solved the problem and I asked them how to get the current one (white orange color) replaced with this new one. They say that if the current router is faulty then it will be replaced for FREE.

Last week, 'out of the blue'    the 6 years old router's antenna broke and I called TM and they came to replaced it with the new DIR850L for free. No more disconnection issue 

btw, the new DIR850L AC1200 comes with dual band, 2.4GHz and 5GHz.

@fruitie and other 30M users

I tag Fruitie is because I only remember her XDD

Okay, I think I might have explanation/answer for why we as 30M user are NOT getting full 30M of speed nowadays.

From my opinion, TM cares about bufferbloat (or simply just want to save bandwidth?)

Bufferbloat means high latency when a network buffering too much of data (at peak of the speed)

Where you can notice ur skype (VOIP) is not stable, ping (gaming) becomes higher or browsing page seems slow responds when someone downloading/uploading at full speed.

testing for selected user?

and I am guessing only lol

so until now there are some full speed user here?

I am also a full speed user b4, but now already become 28M

ok noted

and how about your bufferbloat speedtest....

anyone using homeplug? what is the suitable model to get for 30mbps unifi?

Try restarting your equipment and see if the speed still retain after changing IP address.
If it still retains, then continue enjoying the good speed.

hi guys, any offer for unifi 50mbps now?

229 was during promo time, now back to 249.

Anyone facing this prob when eventhough u have a solid 28-30mbps line but YouTube still defaults to 720p? Damn annoying have to switch to 1080p manually on each and every video

How about on phones? I have no problem on PC's but on phones it will go to 720p only

Hi!
I need help/opinion about my 30mbps unifi which i just installed two days ago. I noticed that webpages load very slowly. However, speedtest download/upload speeds look ok as attached screenshot. Notes on the screenshot:
1) The first line is my celcom mobile data
2) All those on 4-6th october is my unifi
3) September data is unifi at my sister's house

The only difference I can see between my unifi and the mobile data & unifi at my sister's house is my ping value is very low (5-7 vs >10). I asked tm & they said to off and on my modem & router, but after doing that, i still have the same problem. What do you guys think? Is there something wrong with my unifi? Your help/ advice is appreciated

Thank you
Regards,

It is getting worse each day. Initially was hovering around 28mbps, then few days back was 22-23mbps, now getting worst.

My unifi seemed down at midnight every fortnight for 2-3 hours. Is this thing normal?

guys, my unifi line is at my second floor. however my family find it inconvenient that they need to go to upstairs just to charge the cordless phone (yes, i know it's not very inconvenient actually but they just prefer have the phone downstairs). may i know is it possible to pull another phone line from the pole outside my house or i have no choice but to relocate everything from upstairs? i prefer the modem to stay upstairs cause it will be easier for me to access to