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Unifi Official TM UniFi High Speed Broadband Thread V27, We Want Cheaper Price!

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soyusa
post Oct 6 2016, 11:33 AM

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RM179 for 30Mbps package is back?
Saw this in FB... hmm.gif

» Click to show Spoiler - click again to hide... «




Xefron
post Oct 6 2016, 11:37 AM

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QUOTE(soyusa @ Oct 6 2016, 11:33 AM)
RM179 for 30Mbps package is back?
Saw this in FB...  hmm.gif

» Click to show Spoiler - click again to hide... «

*
only available at selected resellers...don't ask me whom...coz i also don't know.

chicargo
post Oct 6 2016, 01:26 PM

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anyone can advise is there a limit to how many holes the installer will drill for unifi set up?

for my case the cable from the back needs to pass through back room -> store room -> living room. Will they drill all 3 holes as part of free installation?
soyusa
post Oct 6 2016, 01:43 PM

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QUOTE(Xefron @ Oct 6 2016, 11:37 AM)
only available at selected resellers...don't ask me whom...coz i also don't know.
*
Oh okay... saw another message about this promotion.

"this is special promotion Will end on this Sunday 9/10/2016."

Whoever want to get Unifi 30 can check with reseller for this rate.
TSsHawTY
post Oct 6 2016, 02:03 PM

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QUOTE(chicargo @ Oct 6 2016, 01:26 PM)
anyone can advise is there a limit to how many holes the installer will drill for unifi set up?

for my case the cable from the back needs to pass through back room -> store room -> living room. Will they drill all 3 holes as part of free installation?
The free installation is only for the first 15 meters counting from the entrance of the first hole they need to drill for the Fiber cable to enter your house

You will be charged if the total Fiber cable they need to use exceed 15 meters
If they are trying to charge you for less than 15 meters, call the TM helpline right away, file a report to TM helpline right infront of the installer stating their name, the phone number that they use to call you when they arrive at your home
If they told you count 15 meters from the pole, that's a scam as well
Ignore the installer even if they begged you not to file a report. Cancelling the report will only encourage them to make the same mistake to other customers

TM Helpline - 100
soyusa
post Oct 6 2016, 05:14 PM

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QUOTE(kelvin988 @ Oct 6 2016, 05:09 PM)
Hi i can help u to register this, please check pm if u are intrested
*
Sorry pal... I'm not intend to upgrade it yet. sweat.gif
The main purpose to share this info is to let everyone know now there is good bargain by TM to subscribe Unifi 30Mbps for RM179.

*Thanks for the offer btw~ nod.gif
fruitie
post Oct 6 2016, 07:43 PM

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To all resellers, do not use this platform to promote your sales. This is prohibited and related posts were nuked. Any repeated offence will result in account suspension.
GamersFamilia
post Oct 6 2016, 08:57 PM

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QUOTE(soyusa @ Oct 6 2016, 05:14 PM)
Sorry pal... I'm not intend to upgrade it yet.  sweat.gif
The main purpose to share this info is to let everyone know now there is good bargain by TM to subscribe Unifi 30Mbps for RM179.

*Thanks for the offer btw~  nod.gif
*
thank you for the info devil.gif
fruitie
post Oct 6 2016, 09:14 PM

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Does anyone have experience of relocating UniFi line? I'll be moving to a new place soon which is just a neighbouring taman of my current place. I checked in UniFi coverage, this house is covered and with available port. The current tenants also told me, they don't have UniFi so their port should be still available.

I know I can call 100 to ask but I know you guys are faster than them. tongue.gif Do I need to pay for this relocation? How to kick start like how long in advance? biggrin.gif

Thanks. biggrin.gif
soyusa
post Oct 6 2016, 09:32 PM

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QUOTE(fruitie @ Oct 6 2016, 09:14 PM)
Does anyone have experience of relocating UniFi line? I'll be moving to a new place soon which is just a neighbouring taman of my current place. I checked in UniFi coverage, this house is covered and with available port. The current tenants also told me, they don't have UniFi so their port should be still available.

I know I can call 100 to ask but I know you guys are faster than them. tongue.gif Do I need to pay for this relocation? How to kick start like how long in advance? biggrin.gif

Thanks. biggrin.gif
*
As mentioned in TM official page, under number #16

QUOTE
16. What if I need to relocate my UniFi service? Are there any charges that I need to pay?
Relocation requests can be made at any TMpoint outlets and is subject to service availability. The
relocation fee of RM300 shall be waived (for first time relocation).


Or you can refer to response from other forumer in here, in summary:

- relocation is free
- go to TMPoint outlets and fill-up the form
- you may be charged for additional wiring if needed in new place
emy_77
post Oct 6 2016, 09:36 PM

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QUOTE(VeeJay @ Oct 6 2016, 10:57 AM)
How is the page load when you are on LAN line?

Try downloading "wifi analyzer" on your phone and detect the best channel to use.

Then test it again.
*
VeeJay, thank you for your reply

This is my report when using LAN:
user posted image

Is bufferbloat 'C' normal?

This is my speed report when using wifi:
user posted image

Bufferbloat can't be computed at all when on wifi.

Also, when I run dslreport on my phone, it said, 'bufferbloat testing disabled due to high latency of 1353ms'

Is my wifi router the problem here?

Appreciate for your advice

Thank you
Regards,

This post has been edited by emy_77: Oct 6 2016, 10:28 PM


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fruitie
post Oct 6 2016, 10:02 PM

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QUOTE(soyusa @ Oct 6 2016, 09:32 PM)
As mentioned in TM official page, under number #16
Or you can refer to response from other forumer in here, in summary:

- relocation is free
- go to TMPoint outlets and fill-up the form
- you may be charged for additional wiring if needed in new place
*
Thanks for spoonfeeding me. biggrin.gif Looks like I will need to visit TM Point soon once I confirm securing this unit. biggrin.gif
btfan
post Oct 6 2016, 11:48 PM

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QUOTE(sHawTY @ Oct 6 2016, 02:03 PM)
The free installation is only for the first 15 meters counting from the entrance of the first hole they need to drill for the Fiber cable to enter your house

You will be charged if the total Fiber cable they need to use exceed 15 meters
If they are trying to charge you for less than 15 meters, call the TM helpline right away, file a report to TM helpline right infront of the installer stating their name, the phone number that they use to call you when they arrive at your home
If they told you count 15 meters from the pole, that's a scam as well
Ignore the installer even if they begged you not to file a report. Cancelling the report will only encourage them to make the same mistake to other customers

TM Helpline - 100
*
Good info. I always thought it was 15 metres from the pole. Didn't know it was counted from the wall of the house.
Shah_15
post Oct 7 2016, 01:56 PM

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It is getting worse each day. Initially was hovering around 28mbps, then few days back was 22-23mbps, now getting worst. sad.gif

user posted image
VeeJay
post Oct 7 2016, 02:38 PM

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QUOTE(Shah_15 @ Oct 7 2016, 01:56 PM)
It is getting worse each day. Initially was hovering around 28mbps, then few days back was 22-23mbps, now getting worst. sad.gif

user posted image
*
whats the result from http://www.speedtest.net/


SilentForever
post Oct 7 2016, 06:31 PM

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What router is TM currently providing beside 850l and 4400?
calvinlaw510
post Oct 7 2016, 06:41 PM

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QUOTE(SilentForever @ Oct 7 2016, 06:31 PM)
What router is TM currently providing beside 850l and 4400?
*
Mostly is Archer C5 v2 and Dir-850L, some might get 4400.
krem0n
post Oct 7 2016, 08:59 PM

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QUOTE(fruitie @ Oct 4 2016, 08:02 PM)
Yes, please. I had given TM a hard time one year ago when I complained via MCMC. Action was taken very quickly and came out with a resolution.
*
Complained to MCMC and lo behold. One day later they resolved the issue and notified me that I would get the overcharged money back in the next two billing cycles. Thank you fruitie and everyone else who advised me to complain to MCMC.
ad2000
post Oct 7 2016, 09:03 PM

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QUOTE(fruitie @ Oct 6 2016, 10:02 PM)
Thanks for spoonfeeding me. biggrin.gif Looks like I will need to visit TM Point soon once I confirm securing this unit. biggrin.gif
*
may I wish for you that hopefully at new location you'll get back 33-35Mbs DL speed smile.gif
emy_77
post Oct 7 2016, 09:22 PM

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Just want to update on my unifi problem. A technician came today, & he disabled my ipv6, & now, webpages load normally. He said ipv6 is not implemented well so far worldwide, so, it is not just TM problem. I guess as long as webpages load fast, I am satisfied smile.gif

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