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Unifi Official TM UniFi High Speed Broadband Thread V27, We Want Cheaper Price!

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SilentForever
post Oct 5 2016, 10:25 PM

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Hello guys, my current router is rg4332 and for some reason the wifi signal is a piece of crap which keeps dropping. I am still in the one year warranty period so what can I do to replace router to hopefully an ac router which has 5Ghz as the 2.4 is riducously crowded. And since I am using it close to router.
SilentForever
post Oct 7 2016, 06:31 PM

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What router is TM currently providing beside 850l and 4400?
SilentForever
post Oct 8 2016, 08:54 PM

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Anyone get TM to replace their router? I was thinking about it since mine keeps dropping wifi signal. How do you go about this?
SilentForever
post Oct 8 2016, 09:24 PM

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QUOTE(calvinlaw510 @ Oct 8 2016, 09:13 PM)
if still under warranty, call 100 and complain about the problem. i do get Archer C5 by complain about the Dir-850L wifi coverage issue.
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Twitter tmconnects can? biggrin.gif
SilentForever
post Oct 14 2016, 06:27 AM

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QUOTE(Sylleth @ Oct 14 2016, 05:05 AM)
Hello. I'm on VIP5, got upgraded to 10Mbps few months ago.

My area is Seri Kembangan. For the past 2 weeks until today I've been having problems with the Internet, especially at night/midnight. Most of the time I can't even open any website, it'll just keep loading and loading. And whenever I think it's stable, opening ONE website will cause the ping to shoot up to a whopping 1000!

Of course, I've done the basic stuff like restarting router and all. Called up TM twice. On 11/10, operator told me there was a maintenance going on around my area and it's affecting tons of customers. Told me it would be okay the NEXT DAY AFTERNOON.

Same thing for the next 2 days. 13/10, called them up again and this operator told me there was NO maintenance, at least none that's affecting me. She helped me to only switch the port and problem still remained. Told me to wait till next day.  smile.gif

I don't even know what I should ask... Like, is there any real maintenance going on or what should I do?
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Using wireless or wired? Try restart both btu and router. And make sure your router and btu aren't overheating. Make sure there's enough ventilation or you could use a fan.

SilentForever
post Oct 14 2016, 02:47 PM

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QUOTE(Sylleth @ Oct 14 2016, 06:43 AM)
Oh yeah I never mentioned this. I tried both wired (PC) and wireless (laptop), and both came up the same. Things would seem OK until you try to open a website. Even though when things seem to be stable and smooth, I can see the ping is still very high. And I'm testing all these while no one else is using the net, only me.

Well about the heat thing... I do turn the router off to let it rest everyday, so I guess it does have a decent cooldown. Though I don't think it could be a cause of it? Because my family rarely turned it off and it didn't affect anything. And this problem has started since about 2 weeks ago. :/
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Try posting speedtest results here. And about heat issues, I used to have constant ping spikes on wired and wifi and couldn't figure out what was the issue and because my router was located in the corner of the room with little to no ventilation, that thing is running like a toaster and I try blast fan to that area and it cool down and my ping issue went away. haha
SilentForever
post Oct 14 2016, 09:09 PM

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QUOTE(kwokwah @ Oct 14 2016, 05:21 PM)
My wiring contractor offered to give me a foc Archer  C2. Is it any good?
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It is okay but better to get at least ac1200 as most devices today support until ac1200 already.
SilentForever
post Oct 16 2016, 11:21 PM

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QUOTE(calvinlaw510 @ Oct 16 2016, 08:57 PM)
I got both, given by TM. C5 wifi coverage and signal strength is better.
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I got the c5 recently from TM and where do u get latest firmware? The firmware that came is even newer than the tp link website. And do you encounter issue where it says connected but cnt access internet?
SilentForever
post Oct 17 2016, 01:16 AM

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QUOTE(calvinlaw510 @ Oct 16 2016, 11:34 PM)
Yeah, the firmware came from TM is newer than TPlink website, and i dont have the issue that you encounter. When it show connected, wifi and wired connection also cant access to internet? All other devices tested also
same?
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Yes. Then sometimes need to do quick setup again then okay. So weird.
SilentForever
post Oct 20 2016, 10:48 AM

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QUOTE(Slyke @ Oct 20 2016, 10:38 AM)
Around 15+ at home.. Then I should get one, I want a monster!
They gave me TP-LINK AC1750
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I thought they give c5 not c7?
SilentForever
post Oct 20 2016, 11:33 AM

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QUOTE(Slyke @ Oct 20 2016, 11:02 AM)
Well this is the one that they gave after I complaint 3 times, they already replace my router 2 times and this is the last replacement that they gave and actually support my VIP50 package
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What problem u encounter with the c5? Today I just report my c5 keeps having connection problem. I think its a hardware defect since sometimes it works sometimes it don't.

SilentForever
post Oct 26 2016, 12:14 AM

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QUOTE(brainocide @ Oct 26 2016, 12:08 AM)
Hi,

Im using unifi Advance 30 for a month. Each time i run oklaa speedtest, my download speed around 28.0-28.5Mbps but never exceed 28.5Mbps (except spike in the beginning of speedtest), flat graph, latency below 10ms, no bufferbloat issue (if run dslreport speedtest got A+) , terrace house, speedtest using several local server even TM Speedtest also same. Untill now, hundred of speedtest never reach full speed even once.. But for upload, I can get full speed for upload.

Is it normal?

Thank you
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Yes.
SilentForever
post Oct 28 2016, 10:22 AM

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QUOTE(brainocide @ Oct 28 2016, 09:37 AM)
Here u can try TP-Link wifi router emulator. Find which model suitable with u.

http://www.tp-link.com/en/emulators.html

Currently im using C5, it is great router at cheap price. Bought from mudah RM200+- new set. Performance better than Dlink-850L. Feature little bit less than C7 but im very satisfied since we r not pro to use all kind of the features. Fast booting, reboot, connected, nice web gui, fast loading pages etc
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The c5 I got from TM is faulty I think. Has a problem connecting to internet where it says connected but no access. Dns hardware issue I guess related to the WAN. Call them and it has been a week and no update and I need to call them every single day. Better I work there.

SilentForever
post Oct 29 2016, 09:37 AM

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Anyone know if I could return router back toTM?
SilentForever
post Nov 2 2016, 06:13 PM

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QUOTE(reconvision @ Nov 2 2016, 05:36 PM)
I am planning to upgrade my router. I am currently using tplink WDR4300.  Anyone here using the Asus RT-ac68u? I heard it have overheating issue and drop connections on the 2.4ghz. I do have other alternative in mind like the TPlink C2600 or c3120. Need recommendation.
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Budget and uses?
SilentForever
post Nov 2 2016, 08:02 PM

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QUOTE(reconvision @ Nov 2 2016, 07:15 PM)
Budget not more than rm1000. Use for heavy movie streaming and competitive gaming. Dont need any fancy feature just need one that can handle 10 device simultaneously and strong wifi coverage for large house. Tired of my current router who drop packet randomly when 8 device connected.
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I would recommend Asus RT-AC68U based on your budget and needs. AC1900 is the sweet spot right now.
SilentForever
post Nov 2 2016, 08:32 PM

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QUOTE(reconvision @ Nov 2 2016, 08:18 PM)
is the Asus ac68u still having issue like overheating and drop connections? I read that a lot at other forum.  thats what worry me.
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Just keep the router in a ventilated area with proper airflow and for the drop connections I am not sure. Buy from a good seller and update firmware I guess. If it drops make sure the seller have a return option if faulty. But Asus is one of the more stable brand compared to others which I have experienced.
SilentForever
post Nov 3 2016, 09:43 AM

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QUOTE(sHawTY @ Nov 3 2016, 09:33 AM)
Been using RT-AC68U at home for 3 years. No such issue smile.gif
Using this at my office. Also good, no issue whatsoever thumbsup.gif
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If I can afford AC87 I would go for AC88 already haha
SilentForever
post Nov 4 2016, 07:33 AM

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QUOTE(brainocide @ Nov 4 2016, 05:34 AM)
To run speedtest, better use PC connected to router through LAN cable. Close all application that using internet (u can see in windows task manager>network which apps using internet) & perhaps close down temporary AV & FW. Other way, run windows in safe mode with network. In router, close wifi signal to avoid other device connected to router via wifi. Then make a test.

When u run speedtest, make sure in the begining, got spikes (can reach 35-40mbps) then stable at certain speed like full speed @ 30mbps or 28mbps and then consistant flat untill the end. Spikes above ur subscription speed indicate that tm already open ur bandwidth wider than subscribed speed. If got bandwidth capped issue, u cant get spikes at all.

Rgding using 5Ghz band, i have no issue but FYI, 5GHz has a shorter range compared with 2.4GHz, the 2.4GHz frequency is way more crowded than 5GHz, devices on 2.4GHz suffer much more interference than the ones on 5GHz, fewer devices are capable of using the 5GHz channel than the 2.4GHz channel.
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Mine using speedtest through lan always go up to 28 even with the initial spike and for tm speedtest spike 30 then drop to 28.
SilentForever
post Nov 6 2016, 10:58 PM

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What is the tm default dns?

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