Can't also, Somehow working on Celcom. Reddit is also down on UniFi but working on Celcom.

Working fine here. May be it's IP thing. Change your IP address may can solve the problem.

Working fine here too...

It's back. Some downtime on UniFi side connecting to SGP1 node for Digitalocean earlier today.

working for me

working

ok la but actually the installer said can get full speed or even more. he said maybe tm working on some upgrading in my area. but i really don't think so. i don't do torrenting but normal download can get around 1.2mb

Yup.. I am thinking the same. We pay less for more Mb's so technically more value.

It's long been replace since 100 Mbps was announced. The old TM silver router is not supported for that 100 Mbps speed. TM decided to change for new installation of either 30, 50, and 100 Mbps so that later if customer decided to upgrade via telemarketer, the router already supported. Customer can enjoy a better router with a better coverage. Kinda win-win situation for both.

Yup, possibble to be done but still you have to pay for the penalty. And the new installation will take place when the contractor is available

It's bundle together.

Yes it's normal. Mine upgraded via phone too

This post has been edited by syncomp: Dec 11 2016, 10:44 PM

Speedtest cannot get full speed for me. But my torrent is about 6.0 so it is more than 50.

If not plan to sign to get a new number just normal upgrade from VIP 5 to adv 50,can I request to get new equipment like router etc?

Hi guys,

I upgraded to 30 mbps a long time ago but my average speedtest is always 15mbps, I've only seen it go up to 30 once before! Any ideas what it could be? I live in a condo, router is an Asus RT-AC66U and the modem is the big white ZTE.

Called TM once before to complain and after trying stuff they said that they would need to send someone over?

Thanks!

It may be too late, but just to confirm that the site worked here too:




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My TM's router start to show some problem, it is less than a year old so I think I should be able to ask for a replacement. The current silver router is RG-DLINK-WBR2300.

Sometimes, all my wireless device can't connect to the Wi-Fi. Wired connection to my PC always working fine. I have to restart the router for everything to back online.

How and what can I show to the technician about this problem when the problem is not exhibit? I cannot make it happens anytime I want, it only happens, like, once every 2-3 days. Can someone please help me how to lodge a proper report (such as, what to tell the #100 hotline people)?

Thank you in advanced!

ping to kl server is about 29ms. to sg server is 23ms.
I'm in east malaysia btw. normal?

i got the C5, you?

i think confirmed I'm in the 28 club also.
speed test so many times highest not over 29Mbps.
but ok lah, better than 4Mbps Streamyx.

Is that necessary to buy expensive router compared to the come with TM for Unifi 30mbps?

Not necessary as TM already give Tp link or D link router for the new batch subscriber (no longer silver box innacom router). But if you insist, there are a few asus model that our friends has been use to replace the current router.

I'm currently using the orange d-link dir-615 on Advance 30, when tm upgrades the speed to 50 next year, will they provide a new router?

Is there anyone know the default IP Address for the Onu Alcatel Lucent I-240G-T? I like to setup a custom router instead of using TM's. But i couldn't access it. Please help.

They won't. Unless you're upgrading from Advance 50 to Pro

Anyone experiencing slow internet connection lately?

I alway getting 28 mbps lately and 5-6 mbps upload.. It use to be 32 download and 10 upload...