What's the download speed for 30mbps UniFi package? I mean when you're really downloading something from the internet.

Btw, can the HyppTV device connect to the router/modem wirelessly?

Guys,

Wanna asked your opinion on this,

I was contacted by TM Marketing team yesterday. He greet me nicely and asked whether my UniFi 30 Mbps package is ok. I replied with simple yes. And later he told me the reason why he called.

Because of my loyalty to TM he would offer an update from previous package 30 Mbps to 50 Mbps with terms:

Renew contract 2 years
- Price of RM 232.15 every month (GST included. Normal price would be RM 264 every month)
- Call charges RM 0.20 per minute
- No box replacement, the router and everything that they give me last year will be remains.
- Early termination will be charged RM 500
- Switching to lower bandwidth will be charged RM 200
......and that pretty much it

Is that a good deal? Last time early adopter fight for free call, and they got it. I do not keen into free call but I want a better router if I can because last time TM was giving me INNATECH RG4332 router which cause headache among my housemate

Hi,
I just installed unifi at RM199 less than a month,  now I saw they offer RM179, what should I do to get that price?is that still got chance?

Me too. I ask already but no one give fdback yet

Sorry...2017

I think I might have been scammed by TM.

I upgrade to 30Mbps via Phone.

Now the bill came, and they are charging me RM 254.85 instead of RM179 + 6%.

[attachmentid=8109089]

The additional charges is from HyppTV.... Is it possible to stop this recurring charges or am I screwed ? 

Also, look at the way TM is charging, everything feels so sketchy.. 

EDIT: Also, isn't the Ruby Package supposed to be in the RM179 package ? I explicity agreed to the RM179 deal over the phone...

https://www.tm.com.my/unifiadvance/Pages/personal.html

No. I heard it right. Should i just wait till next year and subscribe to 50mbps when the price drops?

at least better than my stock router that TM give, innocom rgx4400 

based on excerpt from soyacincau, off course it is quite understandable where high rise user maybe affected for double the speed upgrade, where vdsl is limiting factor, they need to wait until vdsl factoring come to reality first....

so can wait for price reduction, for next 2018...(besides, unifi pro also didnt get speed upgrade, maybe tm will increase their entertainment package?

Bro....just watched this video.

https://youtu.be/i6NluZ9f4iE

What I understand from the advert, seems like subscribe and get free upgrade.

Guess I'll be going to TM Office tomorrow to check it out.

Currently on 30mbps package @ RM179.

I called TM just to ask about a minor issue.

They suddenly said I'm entitled for a promotional upgrade.

RM229

60MBPS + VOICE PLAN+ RUBY PACK

But the catch is, you HAVE to give a YES or NO now. They said their system is like that. Will randomly select people, but must give response immediately.

They said once I hang up, the offer may no longer be valid if I call back next time. But I said I still needed time to think first.

Why their promotion so funny one LOL

This free upgrade is not just for this new promo,it is open to all existing UniFi customer too as long they are

-registered before 31st Dec 2016
-not receiving any free upgrade before within this year (pay the same price but increase speed)
-is subscribed to VIP 5/10/20 or UniFi 30/50 (whatever the variants)
-the area can support the new upgrade speed
-not under special scheme when buying a new home with UniFi ready
-not a business customer
-no contract refresh
-existing UniFi 50 to 100 only may or may not need to change their CPE (BTU and RG) with no charges.
So they will have a list of eligible customers and these customers will be contacted in stages if interested or not in proceeding with the free upgrade.You will be contacted via email,telephone or SMS.

5 to 10
10 to 30
20,30 to 50
50 to 100
100 - unchanged.

so my analysis is correct only decrease in price per Mb not packages for the year 2017.so no major decrease in revenue only lost of opportunity for TM.

Anyone know if it is possible for Advance30 RM199 user to upgrade to Advance50 at RM229 (current promotional rate)? thank you

Sorry. I thought there is but didn't know that it has been replaced by Advance 30. 
Yes, i m talking about full package. Can we opt out the HyppTV?

Also, just called TM-100 to ask further on my case - VIP10. I was told my cable ( the fibre connecting to my house) cannot support 50mbps even if i got the free upgrade. So, i cannot enjoy the free upgrade due to "Technical and service availablity". 

So, guys. Do make sure your cable can support up to 50mbps before you decide. 

Let me put it this way after reading the F@Q

This FREE upgrade is not just for this current running promo,it is open to all EXISTING UniFi customer from day 1 too as long they are

-registered before 31st Dec 2016
-not receiving any FREE upgrade before within this year 2016 (pay the SAME previous price but increase speed)
-is subscribed to VIP 5/10/20 or UniFi 30/50 (whatever the variants)
-your area can support the new upgrade speed
-not under special scheme when buying a new home with UniFi ready
-not a business customer
-no contract refresh is needed
-open to out of contract and within contracted customers
-existing UniFi 50 to UniFi 100 only; may or may not need to change their CPE (BTU and RG) with no charges.
-For VDSL 30Mbps user, you may or may not able to go to 50Mbps speed (50/50 chance)
-no retail price change for 2017 for newcomers.

So they will have a list of eligible customers and these customers will be contacted in stages if interested or not in proceeding with the free upgrade.You will be contacted via email,telephone or SMS.

5 to 10
10 to 30
20,30 to 50
50 to 100
100 - unchanged.

So for a new customer who subscribed after 31 Dec 2016,you will be paying retail price for

RM199 -UniFi 30
RM249 - UniFi 50
RM329 - UniFi 100
*Excluding discount and GST if any.

Currently, not all customers are enjoying the same price under same speed.
There will be the scenario where your new upgrade package is cheaper ,same price or expensive than your previous one.So we don't know how TM will tackle these.Will our current HyppTV Pack and discount will be carry over ?

What's bout streamyx user ? Do u have some ideas?

More value like price wise or speed?

Most probably the price. Streamyx is using ADSL which is not an easy feat to upgrade unlike VDSL/Fiber
Even VDSL is limited to 30Mb/s so I'm quite curious on how is TM going to upgrade the current UniFi Advance 30Mb/s who is on VDSL instead of FTTH

I am currently on RM169 for Unifi OKU VIP20 and not receiving any upgrade before. Am I eligible for free upgrade to 50 promotion?

Now that I have a look at Unifi OKU package on TM website but it is RM189 for UniFi ADVANCE OKU Plan 30Mbps. Why it is RM10 higher compared to normal UniFi advance plan 30mpbs? Is this OKU plan eligible for free upgrade to 50mbps too?

Might as well just choose RM179 non-OKU advance plan 30mbps and get free upgrade to 50mbps?

actually rm229 advance 50Mbps upgraded to 100Mbps Advance Pro next year also is a not bad deal.

only rm50 more but double the speed.

Standard crap router. The old unifi the orange router better than the latest unifi router.

if go tmpoint to cut the current plan (bringing all the equipments) and re-apply on the spot.. is that count as new-customer? can it be done that way?

After 1 year also can't remove?

Just upgraded from VIP 10 to Adv 30 for RM 179. Take min 7 working days to process. Is it normal? Upgraded via phone

Is that necessary to buy expensive router compared to the come with TM for Unifi 30mbps?