Party involved : SheZZaR and Clareen
Item involved : Screen Protector for K750i
Amount involved: RM8.50

Details:
7th January 2007 - Sent enquiry for K750i Screen Protector with spefically mentioning the urgent need for it (image below)

8th January 2007 - No reply from seller, sent reminder to her

9th January 2007 - Reply from her quoting RM6 + RM2.50 (image) at 1.57am


9th January 2007 - Made payment to the said account number (time 6.47am) and forwarded bank-in details for her confirmation with my address (image)


10th January 2007 - No word of confirmation of receipt nor information on my screen protector status (i.e. whether goods have been sent out)

11th January 2007 - Still no word nor acknowledgement. Sent final warning reminder to her for immediate explanation (image)


12th January 2007 - Still no word nor acknowledgement, filed complain against her.

Lookin at the above chronology, it clearly show that i needed the Screen Protector urgently and yet Clareen ("she") has not fulfilled her responsibility to fulfill her part of the deal. Aside from that, this is not the first time she have suddenly went MIA on my PMs. First time was when i enquired for a trade-in quote for my V3x and again failed to respond at all (let alone on a timely manner).

If she was said to be "Busy" which i clearly doubt, i would have understand and she should have the simplest courtesy to inform the buyer that she cannot fulfill the deal or at least request for a delay in sending the goods. But in any matter of fact, she has failed to do it.

I wouldn't accept the excuse that she was busy or had been tied up because she has been "REGULARLY" updating and replying request in her thread but not the slightest time to reply my PM.

I honestly feel that just because i needed the screen protector urgently and the amount small (RM8.50) she has been purposely delaying the deal which i sincerely feel UNETHICAL to say the least.

And to spice matters up, conincidentally her last message today in the evening states that she would be away for "BUSINESS" from 12th to 17th January.

Best case - She's an iressponsible seller
Worst case - She's a conwoman

I have no other choice to file this complain against her as every normal human has its patiences and clearly she has taken mine for granted.

I expect that she duly respond to this thread. Im willing to listen to her explanation and how she wishes to make good this situation.

For those party NOT involve, please do not post unnecessary "personal" comments. Sincerely appreciated.

SheZZaR

This post has been edited by Shezzar: Jan 17 2007, 08:14 AM

Yet another irresponsible seller after gozila84

What is happening to our forum today?
Changing to a place to con other people?

I hate this kind of irresponsible seller...

Anyway, SheZZaR, have you informed clareen about this thread?

yes. I have informed her as soon as this thread been created

SheZZaR

Opps...I thought she is a good seller, since I sometimes pm her to check the price and normally next day she pm back....What happened here? Because of small amount of money or what else?

This post has been edited by Metallica23: Jan 12 2007, 09:59 PM

well..clareen is quite a well known among buyers here in LYN. got lotsa positive feedbacks from customers. its impossible she's a conwoman. tho i havent deal wif her b4 but she seems like a trust able seller. maybe she got some personal problem or very very busy. do PM, SMS or call to inform her about dis matter..about this thread too.

He has pmed her concerning this thread but according to her phone selling thread she is out of the country from 12-17 January. So need to wait.

if she is busy for wateva resons, she should have the business ethics to have informed the buyer (who has deposited full amount) that she may have to delay. But she have failed to do so.

and if she is busy, then why isit possible that she is able to reply enquiries from people in her thread? i personally do not feel that replying a PM would take more than 1min

Somehow, her timing of leaving malaysia is too coincidental.

SheZZaR

con RM 8.50? i think impossible. maybe got problem for few days, thats all.

thats why i said thats worst case...well you dunno people....8.50 from 5 people = RM42.50 already....

SheZZaR

Oh yeah, but the problem is when not reply the TS's pm she still replies enquiries in her thread...Btw, except she announced that to be busy from12 to 17, anything she explained to you why she failed to reply you

got 5 ppl or not o... only u post up only.

since the day i have forward her my details and proof of transfer, she yes YET to reply nor acknowledge my PMs.

wateva it is, i shall wait for her response from her. Again as i mention, im willing to listen to her side of a story. Im being reasonable here and i hope she does as well.

SheZZaR

I sincerely doubt that this is a con case.... its just that (as TS has mentioned in the first post), very UNETHICAL of the seller to ignore his/her buyer.

If she has the time to update his/her thread, its impossible not to notice that there's a PM waiting in his/her message box.

nevertheless, lets just wait for clareen to come and explain.

letme rephrase that...if 5 people = RM42.50

anyway, i dunno think RM8.50 is a big amount. in fact, i could even give it as donation to her....but thats not the case...this is her second failure to reply to my enquiries and PMs and as a fellow seller, i feel that it is upmost unethical.

SheZZaR

Agreed but we just have to wait......

honestly, i felt shock when see clareen on this dispute forum, seeing there are so many nice feedbacks from customers, so honestly, she won`t con u jz for the sake for rm8.50 in return for her maruah destroyed

yeah, i know its kinda irresponsible of her to delay ur things, but i am sure the goods will arrive safely in ur hands

regards

You should just call her. That's the best way.

i think she's a trustworthy seller since a lot of positive feedback..

maybe she's in other country atm or probably hp lost?

but anyway should find a way to let customer know

I think i will have to create another topic regarding her... I banked in last week for a 2Gb miniSD and now i haven't got it.
I'm from penang and the tracking ID she provided me is sent to rawang.http://www.pos.com.my/v1/?c=/v1/tracktrace...tus=On+Delivery
http://www.pos.com.my/v1/?c=/v1/tracktrace...tus=On+Delivery

she is a universiti student i guess bus with her exam again i guess ...

yaya...this gal busy with her asignment.......pls let her to explain

To those who have on going dispute with Clareen,

Im not siding anyone here, but i personally know her, and YES i can clarify that she's in overseas now and she'll be back by 17 January

However you may PM me to further discuss about the things that she still owing you.

the facts should be,...if you want to do business,..do it right,...seller indicate urgency like shezzar,....she reply x amount,...shezzar bank in,...now have to wait till 18th to get or later,...

its not a matter of busy or exam,...or even if she is a chun chick for that matter,..

business is business,....she online and update thread,...why cannot at least inform shezzar that she may not be able to send in time,...

as for zeroize,....how come can send to rawang??...

if soo busy ,...concentrate on study first,..later graduate then do business,...

chmpion of facts


Edited by Altie. Reason: non relevant issues.

This post has been edited by altie: Jan 13 2007, 02:02 AM

Please stay on topic. Otherwise, I will close this topic until the 17th. Viking? If you think that is a good option, by all means. I leave this thread for you to keep track, since you know the accused personally.

IMHO, since she knows that she needs to go for a holidays, pls at least get all her business done before she goes. She might don't understand how urgent can a buyer be. Please be fair to the buyer, though we know that this isn't a con case but at least a notification to the buyer is important to at least to get the notified of their ordered items.


As for the higher ranking user in LYN, please be fair to others, yes u know her personally, but it's her responsibility to look over her business. If she has time to reply and update her thread, why not spend some time to reply this pathetic buyer Please be fair to everyone.

Thanks mate, i'll be following up any dispute against Clareen.

Ok guys, we are here to solve the dispute in a proper manner, not to rant nor bla out your personal experience which you can do so @ Kopitiam

Back to the topic, Clareen is in overseas now for business purpose until 17th of January 2007 and she's not running away. I repeat, she's NOT running away after receiving money. Whether she accidentally forgot or purposely forgot to post, i'll leave it to Clareen to answer when she's back to malaysia on 17th.

Currently the 2 who are involved are

1. SheZZar - yet to receive his k750's Screen Protector
2. Zeroize - yet to receive his 2gb MiniSD Memory Card

SheZZar
***I'll post you a k750 Screen Protector. Kindly PM me your
- Full Name
- Contact Number
- Address

Zeroize
***I'll try to contact Clareen asap to check about the status of your 2gb MiniSD as i suspect that she might have posted to the wrong address. I'll update this thread whenever i have any news.

Clareen
***I'll deal with you personally when you are back later.

Anymore unsolved issue with Clareen? Reply to this thread with all the details. I'll follow up and try to reply here to make it as transparent as possible. Also, i don't need any flamethrowers around to make this thread messy. Lets solve it appropriately. Lastly, im not siding anyone and im here just to offer a solution for parties involved asap.

Regards
-VK-

This post has been edited by vikingw2k: Jan 13 2007, 03:24 PM

Im willin to listen to her explanation. But the fact remains the same which is if she is so called "busy" why isit that she can constantly update her thread but not get back to a simple PM like mine? No matter whether she has alot of positive feedback, one rotten apple can already spoil the whole basket. For that matter, i can't really trust her as a seller anymore.

Yes i noe that she's in overseas but according to her thread she left on the 12th. So how bout from the 9th to 12? i dun think its irrational to jus take 30min off to go to the post office and deliver the goods rite? furthermore she COD's at MV. Im sure there is a post office there and she could have gone there to post it. But the fact that she did not do so.

My sentiments as well....all im asking for is an explanation from her end and how she wants to make good.

I will forward you my details to you however, i will not close this topic as i still wish to hear her explanation and expect an apology from her end.

SheZZaR

no doubt vikingw2k is A++ seller, always update the customer with latest info, even personally called customer by phone.

While for clareen, after i banked in and PM her with my shipping address, no respond at all, until 5 days later i asked her why i haven't receive the item, she gave me a tracking ID which sent to the wrong address and i don't even know whether that really is my tracking ID or the other buyer's item.

Even if she came out and solve this, there will be no second time for me to deal with her.

That is what i got to say.

Thanks for being understanding, received your details via PM. I'll update you once i've posted the k750 Screen Protector to you

I'll update you once i've contacted Clareen. Thanks for your patience.

I am writing this,....because my thread above was "DELETED" due to lack of relevance
according to MOD .-Altie

What i said b4 deletion was; " From VIKINGW2K reaction,...it is quite obvious that he is wearing his heart on his sleeve and he should not let that cloud his judgement,..."

reason is,...why was it deleted???

Does anyone here feel that WHY is viking w2k is getting personally involved like,..eg,...sending the k750 screen protector to shezzar....

vikingw2k,...yes accordingly you say she is your personal friend,....
and i do strongly believe friends help friends

but AS a Trade Enforcer,....one has to be objective,...and Enforce the Trade,.

eg. If I am a judge and my friend rapes a girl and he ends up in my court,...do i simply let him go because he is my friend,....what would people think

I hope that after this statement all Trade Enforcers,..pls be objective in your judgement call
and hopefully i do not and up being a "grudge" in your minds.///

vikingw2k,....there are many other ways of impressing a girl,..this is not one of them.///....

pssstt....why not also send a 2gb mspd card to zeroize under your name and cost??

Imagine viking,..if you get yourself involved here by sending the screen protector to shezzar,...you are setting a precedent...of immense consequence,....IMAGINE in the future,....anybody that is the friend of a Trade Enforcer would bring up this topic and if lets say person A knows Trade Enforcer B,....and person A got cheated or Scammed of money or goods,...he goes to Trade Enforcer B his friend,...and he says,...

remember the time that vikingw2k covered for the mistakes of his friend clareen ??
i want you to pay XYZ amount that i was cheated because mods are ALLOWED to get personally involved,....

and from there i becomes like in court cases where a lawyer will bring up past defence cases of "in the judgment of Clareen VS Shezzar" a moderator fulfilled the role of the seller by sending the item that the seller did not send,.....Therefore in all future judgements,...all moderators friends are entitled to compensation from their respective Trade Enforcers in accordance the same treatment,..
(scarsm#) only if they are a chun chick,....

PLEASE do not invisible or delete this post as i would like a few moderators to come and comment on this.

This post has been edited by hellokitty: Jan 19 2007, 11:52 PM

lol....plz dont be immature =.=
get a life ...
viking is trying to help his friend here but not to cover his friend mistake
she still need to come here to explain after his trip
u dont have common sense at all

u never read the rules here dont you =.=
gosh.....

I am not arguing personally against vikingw2k,...it is just that as a Trade Enforcer,..he is setting a PRECEDENT,..that may change the way lowyat net is in the future,..

1) how does zeroise feel,...shezzar gets compensated,...what about him,...

2) if in the future clareen forgets to send the item,..can the buyer claim from vikingw2k??

3) can all buyers get compensation from the moderator if the moderator is the seller friend (whether monetary or goods) if the seller does not deliver,...etc,..make good on word

ahbenggay./// pls read properly b4 posting,...yur reply sounds a lot immature then mine

This post has been edited by hellokitty: Jan 19 2007, 11:55 PM

Let's get a few things straight.

1) Viking is an elite not a mod. There's a difference, elites are the same as everyone else, they have no moderating powers or responsibilities.

2) Don't use personal attacks on viking to make a point, again he is not a mod, what good does it do you to say "vikingw2k,....there are many other ways of impressing a girl,..this is not one of them.///...."? If you have a legit complaint, make your complaint and leave the immature crap out of it.

3) If a mod does defend a "cheater", you should use the little REPORT button and report it. It will be handled by the admins, mods and staff.

Btw, it would be alot easier to read your post if you'd use less fullstops(.) at every pause.

1. Doesn't matter.

2. No.

3. No.

Reasons: Like what ahbenggay said.

***Forwarded PM from hellokitty to vikingw2k
I guess you misunderstood.

If i were to cover her up, i might as well
- answer everything for her rather then telling everybody that she's away and wait her back to answer by herself
- post the 2gb MiniSD to Zeroize straight away without checking with Clareen

My main concern goes to the TS(SheZZar), which is why im proposing a solution for him . that's to send him the SP since he need it sooo urgently rather then leaving him to wait till Clareen is back on 17th. Please understand his feelings too.

For Zeroize case, I've mentioned that i'll help him to update Clareen's status. (not posting him the 2gb MiniSD by myself)

We are here to reach a good solution for TS and Zeroize, do you have any suggestions to solve this problem now rather then leaving the TS and Zeroize to wait till 17 Jan?

-----------------------------------------------
***btw one question to SheZZar and Zeroize
Did you rang Clareen up to ask about the status of your goods when she failed to reply you PM?

This post has been edited by vikingw2k: Jan 13 2007, 03:10 PM

i am posting here because you asked me to give comments on ur post. and u were very rude when i replied u in a very gentle manner

yo see, from my perspective, u arent directly involved in this disute, and u should not interfear, i mean think bout it, what would be the point?

see, from my point of perspective, it seems like u are try to throw him off as "trade inforcer"

hi APOLOGIES around,...my eyesight must be going,.....it seems that ALTIE is a moderator and viking is not a moderator,.....duh,.....keep imagining the elite tag is a mod tag,(my fault on that one),......

but still quite irritated by the deletion by altie,..

okok,...what the mod says are okiez,....

aiiihhh,....vikingw2k why you no tell me you not mod when i pm and ask you to remove my name from the minor trade offenders list,...
it was from there that i stopped looking at his tag and believed in my mind he was a mod,...

final : if a moderato were to be doing what vikingw2k was doing then i suppose i may be correct but since viking is not a moderator,...he is not held to the same virtues as i hold our mods to,..

I am editing the 2-3 of my above posts from the word moderatoe to trade enforcer
just to be transparent

This post has been edited by hellokitty: Jan 19 2007, 11:47 PM

oi shezzar.. clareen is my fren.. beri muka can ? she's in overseas now.. it's not that she run away.. she same course with me.. how busy she is i understand.. i hope u too.. when she come back i get the stuff and send it directly to ur house how ?

just a small misunderstood.. she reply PM and thread slow.. chill man

This post has been edited by lkm51: Jan 13 2007, 04:04 PM

Hellokitty.

Your problem is with me. You should have PMed me about this. I would have explained to you why I edited your post. Enough of this. PM me your concerns and I will work them out with you.

can I just ask Clareen for refund?

I just got my 2Gb miniSD at local store. 2 weeks is really too long to wait.

vikingw2k, thanks for your concern and help. Hope you can contact her real soon and solve this.

`Off Topic

Im just a small elite dude with extra trade enforcer tag not a Moderator. But that doesn't mean that i will turn you down when you made a report to me about your Minor Offenders Removal thinggy,

hellokitty, I've made it very clear to u
- I've told you to open a thread in TZ Dispute Corner yourself, ask whoever who has any unsolved dispute with you to come in and solve it with you peacefully yourself.
- You kept asking me who are the others who bla about you. I dont think it's necessary as you were blacklisted for the deal with Seng007, so just settle the dispute with him and you'll get your name removed from the M/O list.
- Finally you got your dispute solved yesterday and pm-ed me about it, and i've personally pm-ed se7en to help me to remove your nick from M/O list instead of editing the Minor Offenders List myself.

Anyway lets rest the case. All we wanted to see now is to solve this dispute asap and i'll leave it to Clareen to explain everything when she's back to Malaysia later on.

I'll propose to her when i can get her through and see what she can do about it.

No prob, received your sms just now when i was sleeping

This post has been edited by vikingw2k: Jan 13 2007, 07:09 PM

so now clareen got the dispute tag to make everything fair?

No. She has made it clear she is outstation and unable to answer queries. The dispute tag is only handed out to forumers who ARE around and refuse to answer queries/disputes. In the end, it is up to admin's discretion.

This post has been edited by altie: Jan 13 2007, 07:36 PM

I see, if someone file dispute against you, then you can faster annouce that you are outstation or go oversea and only explain it when u back after 1-2 weeks. got the tactic.

It seem like LYN is really conquer by HIGH RANKING MEMBER, probably alot member post some comment on this thread, but the bad comment will be deleted / invisible and leave the nice one on the thread.

This is what reality world is, "powerful" people always the winner, this is very unfair to normal citizen (LYN normal member). Powerful people game !

Hello kitty, you are right. i saw ur comment before deleted / edit by HIGH RANKING MEMBER. This is what i want to mentioned, everything is goes unfair and invisible. Only good thing will appear in front of public eyes.

lkm51 personal fren or not...business is business. She has failed to revert back to me twice already and as a responsible seller, you should revert back no matter how busy she is. The fact of the matter is this

She has not replied my PM (twice) but yet able to respond to other interest buyers and some even COD which is clearly unethical to say the least.

Im sorry altie but i think its fair that she gets a dispute tag. The fact that she has not responded to my PMs earlier than 12th is already a point to be noted. If thats the case, then any seller who sells product and runs away after collecting mony jus dont login to their account and put in their thread "away for outstation". I do respect your decisions and professional judgement.

Hellokitty i understand your sentiments and i thank you for it but im sorry to say that the mods and vikingw2k has made a strong point. And vikingw2k is doing his/her best to settle this up.

All im asking for is an explanation from her to clear her part of her story. A university student or a business woman, whateva it is should have some sense or ethics and responsibility.

SheZZaR

Chyi921, I have told you in PM NOT to post again.

- you are not related to the aggrieved parties.
- your posts are not helping either side.

As for your concerns, NO, we do not protect powerful people. I have therefore edited my previous post to more properly reflect our ideals. As we have stressed before and I am stressing this again, the mods and trade enforcers are not here to meddle/settle your disputes. We are here to mediate.

We are not only showing the good things to people, but we must remain FOCUSED. So far, all the noise is being made by people who ARE NOT involved in the matter. Shezzar and Zeroize are not making as much noise as Hellokitty and Chyi921.

And to close things off, what HelloKitty said about Viking's relationship with Clareen is immaterial, that is why it was edited. For your information neither Viking nor me have any powers to protect Clareen but she is currently outstation until the 17th, therefore I have asked everyone nicely to keep their nosy comments to themselves, but it's clear not many can.

I am CLOSING this topic from now until the 17th.

Clareen - When you get back on the 17th, please attend to this ASAP.

Viking - Please make sure Clareen gets here.

Shezzar and Zeroize - If you have any issues you'd like brought up here, feel free to PM me or Viking and we'll let you air it out here.

Everyone else - this does NOT concern you. STAY OUT.

This post has been edited by altie: Jan 13 2007, 07:57 PM

It's ok Shezzar, you are perfectly within your rights to request the tag be put on her. Please PM RBR or any other Staff/Admin member you are most comfortable with. The final decision rests in their hands.

I won't close this thread yet, to allow you to monitor the situation. Thank you and have a good weekend.

Appreciates that. By the way, just wondering did you called Clareen's phone number when she failed to reply you via PM?

Its ok...it still falls to the judgement of any admin/mod and i sincerely believe in their capabilities and judgements. Im not making a big huha but i just want to noe her side of story and its fair to be prudent in keeping LYN a safe place to trade. Better business ethics = better place to trade =)

I thank YOU for your kind moderation and time

SheZZaR

Nope...i did not call her and its my bad for that

SheZZaR

i dun deny that she had act badly this time.. im just giving my assurance that this girl is someone i know and im giving u my assurance also that this is a simple misunderstanding and a small error in her part that she fail to perform as a seller

just to save ur time trying to korek info whether is she conning u or not.. im backing her up.. because i know u.. tat's why im saving ur time and hope u can take things easier.. no need to be so frust.. just a simple misunderstood..

i'll make sure that she'll get a piece from me when she come back.. messing with someone i know

Out of public interest, I uninvised the quoted post (it is quoted in full here). It was invis'ed by vikingw2k due to its prickly nature (a baseless, subliminal attack on the disputee's credibility as well as another shot at the administration). All that, while not contributing positively to the dispute.


Yes Renee, brilliant idea. Add that to your list of tactics, just like how you asked yourself to model for your own dress?

Instead of only criticising (which is easy enough), would you like to offer some suggestions on how we could improve our transparency and control the supposed abuse of power?

she's studying in HELP

ive been dealing a lot with her [motorola sets] afaik she's responsible with the deal,she will reply to most of my sms.no problem

i guess u have to wait coming back from oversea

After the 17th, if she still doesn't settle this in a timely fashion let me know and the dispute tag will be given out.

LYN isn't a court of law - it's a web forum for god's sake. We're not as formal so our decisions can be made more dynamically. And whenever you think it may change the way LYN is run in the future, you also leave yourself possibility that it may not change it either

Opps! Everything is messy now! The main point is now clareen is oversea for business and unable to settle the problem here. And as admin said if after 17th she will not able to explain anything the dispute tag will be added. Is this clear. For God sake don't blame the mod or whoever because they just did as they supposed to do.
- Viking just needs to post the screen protector to TS because he stated that urgently needed. He did his best to settle things as TS mentioned, and why TS haven't complained viking, others wanted to blame him. Sigh...
- The key here is TS just want to hear the story on the side of Clareen to clear all the things in peace, so he doesn't need you to blame others for his sake
- Personally, I still think that Clareen is not such bad...so just stay calm until 17th
- Mod, it would be better to close the thread until 17th
Regards

This post has been edited by Metallica23: Jan 14 2007, 01:59 AM

17th is not to long of a wait to see how Clareen will resolve the situation. Everyone can chill till then and for you joy posters, you better park your comments otherwise they will be filtered.

close da topic until 17th, therez sum jokers who dun understand how thg works and yet wanna post up their worthless comment bout others.

screen protector finnally reached my house....it was dated on the 9th January but stamped on the 12th January (Diterima dari Pos Express) but received today 14th January...and its a Sunday o.O
Anyhow i still want to hear her explanation to my non-reply of PMs and enquiries.

Thread close till 17th Jan

SheZZaR

This post has been edited by Shezzar: Jan 14 2007, 10:34 AM

Clareen back yet?

You got it partially correct. You have to know that LYN is run by moderators which are "humans". Not some robots who follow strict rules. What you said might be true that high ranking members have privilege and all. But every case is different. A lot of factors like that high ranking member's attitude and what he/she done for past membership and all. This all will be taken into account before mods putting whatever tag on him/her.

Say you can be 3 years member with 5000 posts but if you most of the time doesn't show mature attitude then of course the mods won't trust you with things like went overseas for holiday, right?

Therefore, mods are also human. They do their job based on the facts they have. So far, I can see they are mostly doing a good job. Some minor problem here and there but mostly good jobs.

Clareen haven't come back?

i also need some exlplaination from her...

18th January 2007 - Claimed that she would be away from 12th to 17th January 2007 but till this date she is still not back. I give her the benefit of doubt that she has extended her business trip.

SheZZaR

NO MATTER HOW HARD YOU EARN YOUR TRUST IN HERE BUT THEN ONLY NEED FEW MISTAKE TO BRING YOU ALL THE WAY DOWN...it sad BUT that is how important is to take care of your customer...
hope there should be a proper reasoning for this,and can ressolve it maturedly and peacefully...

Shezzar you can ask admin to add the dispute tag to her name....as he said before

but clareen was nt back yet oh....

from what i understand is that Clareen should be back on the 19th and not the 17th.

i have dealt with her and so far there has been no complications at all. i ask her for the best price available, then arrange the COD, and usually within 2-3 days, I will get my phone(s). we've met more than 5 times and what i can say is that she's very responsible.

TS, if you mention that she's not replying your PM, why don't you call her and ask about the status of your screen protector? not to be offensive, but it wouldn't kill you to call her handphone number which is clearly stated in her signature right? why not give her a ring and ask for an explaination?

Note that threadstarter has recieved his screen protector

perhaps it is just me.

I posted one last msg in Clareen's Garage Sale mobile page. strangely enough i can no longer access her thread. performed a search and her thread link is not accessible. Can someone verify it please.

I notified her dispute tag while browsing her thread, and punch in the last line without much thought.

So soon after I finished 4 pages reading of this dispute thread, I see the need to study Clareen's Term & Condition(I recalled she does have one) before commenting. to my suprise I end up with dead link.

My stand is: let's we hear both sides story before passing your very own conclusive statement.

ok it is just me.

her thread back on-line minute ago.

This post has been edited by kaichiat82: Jan 19 2007, 09:18 AM

c'mon guys give her a break. everyone needs a break once in a while. i'm very sure she is an honest seller cuz i've dealt wit her b4. sure i gt my items late but it was bcuz of the crappy service of post m'sia but she had the courtesy of calling me to explain the matters. so i suggest let her sort things out since she juz came back from vacation...besides don u need to unpack after comin back?

quote part of her T&C that relevant to this dispute. http://forum.lowyat.net/index.php?showtopic=340396&hl=
http://forum.lowyat.net/index.php?showtopic=340396&hl=
''
4. I will ship your order within 1-2 days after the payment is made. The shipment usually takes 2-3 business days. All items shipped are with registered service as to ensure all our customer receive our item. Customer are required to provide Tel. number to avoid delays.

5. Please make sure the " shipped to " address you give is correct. I'll not be held responsible for any wrong or undeliverable addresses. There will be a charge for all refused / unclaimed shipments.

6. In case of lost of items , we will file a complaint with Postal authorities, which takes around 30-45 days for the investigations to be completed. Until this investigation is completed we cannot refund or resend a new shipment
''

Shezzar do you mind explain in more details what you meant by 'dated on the 9th Jan but stamped on the 12th Jan' as mentioned in post #60? Cheers

Alienfighter and I bought a SE K800i (Midland set) from Clareen last month, just right after Christmas, I received a PM from Alienfighter yesterday, he asked me to check the battery of my SE K800i because he suspect that our battery might have been swapped with a non-ori one. Of course, we made comparisons with another fellow member, Everdying, he's using a Midland set as well and we also compared our BST-33 battery with this this thread here, BST-37 Ori & Non-Ori Discussion and we're puzzled that our battery looked not only different from Everdying's battery, our battery looked exactly like the AP battery as discussed in the BST-37 Ori & Non-Ori thread (compare with the pictures below and you'll know what I'm saying). My battery is exactly the same as Alienfighter so I'll just upload one set of pictures here from my set, if you wanna see the pictures that he has uploaded, please go to our Sony Ericsson K790i/K800i V5 Discussion Thread

The battery is of course brand new and it is not faulty but I guess we're a little upset if we bought a Midland set but we are getting an AP battery. I'm not saying or accusing Clareen of swapping the battery but would like her to clarify this matter with her supplier. I know you guys will ask us to take our battery to SE's service centre to verify whether the battery is genuine or not, we'll do so maybe around tomorrow or at our convenience as everybody is working but from the photos uploaded here, I guess it's pretty clear that something fishy is going on.

Alienfighter had other problems besides this but I guess I won't disclose that on behalf of him but I'll inform him that I've posted the battery thingy here. Well, I have bought three handphones from Clareen so far, all the deal went alright and smoothly, I just want your attention regarding this matter, that's all. If your supplier is found guilty for swapping original batteries with AP ones, then we can lodge a report with KPDN and have the supplier proscecuted as it's a serious offence.

Alright, here are the pictures of our BST-33 battery,














Next, here are the pictures from Everdying's Midland set.








I guess the pictures uploaded here are self-explanatory. I know Clareen went to Japan for her business trip but I hope that she'll give me, Alienfighter and other affected parties a satisfactory explanation. She should be back by now so I'll just wait for her to explain this.

Thanks for bringing this up sunauto. I checked my k800i just now, also midland set bought from Clareen. Indeed, the battery is AP like what you have posted up there. Would like an explanation as well.

You're welcome Sui Teng. I guess we have the right to raise this matter if we're doubtful over certain things. I just wanted an explanation on this matter as much as you do and I have another complaint, I bought a SE K610i (AP set) and SE K618i (AP set) as well from Clareen, both of the batteries, BST-37 looked like fakes, it has a squarish white sticker on the battery that resembles the Midland ori battery but no two holes on its side. Then, at the bottom, it resembles the Midland ori battery too but the centre segment has a visible marking but not on the ori battery so can I assume that the battery is fake as it neither resembles the ori or AP battery 100%. You can compare the photos yourself and I'm not making up this story. The photos of the BST-37 are taken from my set and the other two photos are taken from the BST-37 discussion thread, I need to attach the photos here so that everyone understands what I'm trying to say here because it's hard to visualize something by reading the text alone.

BST-37 Pictures From My Set,








BST-37 Pictures Taken From The BST-37 Ori & Non-Ori Discussion Thread,






I hope Clareen can verify this matter as well because the battery looks fake to me. Even if it is an AP set, I do expect the battery to be the original AP one.

thanks sunauto to bring up this matter here...
i just wanna do that, but i want to let others k800i users first...

ok, yes i do have the same battery as sunauto, and yes it exactly same as AP battery once we have check n compare it from the thread sunauto mention, and also with other k800i user in K800i v5 thread...
so, we want now, some explaination from her regarding this...
well, i dont want to point my finger on her... n i hope she have better explaination n solution on this...

i also face some problem with my k800i that i bought from clareen...
1.the phone IMEI doesn't match with the box.
2.my total call time seem not normal.
3.the personal caller ringtones not working properly.


yet, another victim....
we really need some explaination clareen...a.s.a.p

edit:fix the qoute and spoiler

This post has been edited by alienfighter: Jan 19 2007, 06:02 PM

Nope no sign of Clareen yet, her Friendster account also offline so maybe still in Japan I guess but I definitely need some answers. For the first battery, BST-33 might be a Midland battery or might be a fake battery, okay fine ...... but the BST-37 doesn't look like a Midland or AP battery so it can only mean one thing, it's a fake.

I guess Clareen has a lot of things to settle here but for my case, she'll need to sort it out with her supplier and for your info, the K610i I bought from her is from Comsat so anyone buying AP handphones from Comsat, please check your battery, if it's a fake, maybe we can lodge a complain together with KPDN, they'll be more than interested to investigate our complain.

Alienfighter, you forgot to mention one thing, your phone's IMEI doesn't match with the one on the box. That's also an important issue because you bought a Midland set and by right, everything should match exactly.


This post has been edited by sunauto: Jan 19 2007, 05:59 PM

thanks dude... almost forgot bout that...
already edited

No problem Bro. You're welcome.

I also waiting for her update.. wanna buy K750i.. saw in the title: "cheapest" that's why i wait.. Now i lost hope on her..

Well, I guess you gotta wait till we have resolve these disputes here first. She's still not back yet. Hopefully, we don't have to deploy Navy Seals on a rescue mission to search for her in Japan.

who dare to give sugestion/comment/feedback when mod/admin/staff like to say "i m going to close/lock this thread if......if......". And when they do give, u all just ignore (like safe trader tag case).

1 of my sugestion, is the conflict of interested, mayb mod/the person in charge for mediate dispute case should not be a friend/relative/or know him-her in person.

control abuse of power by empower normal forum member to take part in crucial dispute/watever is important. (like jury)

sorry about the off topic

Off Topic
Reply to wKkaY
i would like to comment about the statement u hav make (wKkaY), who dare to sugest or give u feedback when moderator tend to use the following statement "i am going to close/lock the thread".

my little sugestion is conflict of interest should be enforce. [conflict of interest = it is a popular statement, sesiapa yang menjalankan/melaksanakan tugas tidak patut ada hubung kait (seperti kawan, saudara mara) dengan pihak lain yang terlibat dalam kes tersebut. contoh, bapa awak sebagai seorang hakim tidak boleh membicara kes atau terlibat dalam kes mahkamah awak walaupun dia seorang hakim. (ada hubung kait = bapa & anak)]

i edit because some1 dont understand, tak faham.

This post has been edited by banKarl: Jan 19 2007, 09:24 PM

Hey dude, dont raise voice...I thought mod and admin here did as they supposed to...Fair enough...No one stands in clareen's side...mod said that if till 17th she still couldn't say any word the dispute tag will be added...and in fact it was practised...so you can see nothing is unfair here

Well, maybe we should have some form of report card on each moderator, trade enforcer, etc whereby forumers are given a chance to participate in a survey and from the feedback obtained, you can judge who is doing their job, who is biased, who is breaking the rules, etc.

Other than this, maybe normal LYN forumers can nominate trustworthy candidates to be moderators, something like having a general election here. Arrghhh, just my opinion, I know most of you will not agree but that's okay as I'm more interested to know the outcome of the minor disputes that we're having with Clareen here, that's our main priority for this thread.

To Bankarl, if you're not happy with attitude of any mod, admin or staff, you can always feel free to discuss it here and but of course, please back your allegations with black and white facts. Do it professionally, rather than making it hearsay. The safe trader tag doesn't mean anything because there are many reliable sellers without it and a safe trader tag is not immune to any trade disputes, if Moderator A doesn't take action, complain to Moderator B, C, etc. Last resort, if no action taken, then only you voice out and name them here.

if a Moderator doesn't take action or biased, complain to Admins or Staff, Last resort, PM se7en

I guess it's not that extreme until we should send a PM to se7en By the way, Vikingw2k, did you manage to locate the whereabouts of Clareen yet? She's still in Japan or what? No lah, I'm just asking, I guess everyone is eager to hear from her.

I've tried to reach her number, and being told that she's not back yet

sunauto, alienfighter, suiteng - just a humble suggestion here

Have you tried to send your battery and phone to Sony Ericsson Service Centre to verify whether they are genuine or not? I believe SESC's staff will have the final say whether it's fake or genuine.

Below are Sony Ericsson's Service Centre addresses and contact numbers around KL


Hope this helps.

This post has been edited by vikingw2k: Jan 20 2007, 02:33 PM

Just out of curiosity, may i noe wat fones you have bought from her?
Anyway, it is still the proper business ethics to return replies of an enquiry when you have the time and effort to reply other enquiries in your thread. The main fact remains that, she could reply people's enquiries in her thread, i don't see why she cant reply my enquiries on a timely basis.

Well, if you were to work and apply leave from 12th to 17th the company would expect you to be back in office by the 18th. The fact that she put her "on-leave message" from the 12th and 17th and yet not back by then, its already another score to her irresponsibility.

Fair enough on the TnC but then, there are discripencies on the date of the envelope. It signed on the 9th which is the day itself but only received by the pos office on the 12th. So its only likely that she sent it on the 12th where they stamped it. If so, then she has deceived the buyers on the date she has sent it. 9th to 12th is a big difference. And if she has sent it on the 9th, then why din she inform me so i could expect the goods arrival?

I think your post is clearly irrelevant in this area.

I really have no idea what you are posting and i find it TOTALLY irrelevant.

SheZZaR

Tried calling her partner?

I think I'll just bring it to SE centre and see what they say. Can't judge just based on so many battery pictures with the midland sticker on it

Firstly, I'm from Penang but don't worry, I know where the service centre is and secondly, I'm working and I can't simply leave the office by telling my boss, I need to take half day leave because I need to check with the service centre whether my battery is ori or not. I'm free tomorrow but since it's a public holiday, I guess the service centre is closed. I'm not sure about Alienfighter and Sui Teng, maybe they're working too like myself, you can't assume that we're college kids. If I can do that, I will bring it to the service centre but as a seller, she should know how to answer such questions since they're not technical in nature. The battery that I got wasn't faulty or anything, the standby time was great and it was brand new when I got my hp but I guess after seeing pictures that it resembles the AP battery, I guess I got the right to ask about this.

Okay, how about my K618i and K610i (both AP sets) bought from Clareen, they have the fake BST-37 battery, I can't take it to the service centre to check mah and it's definitely a fake as nobody seen any ori BST-37 battery like mine. AP or not, it should come with ori batteries, when I received the K610i, the battery was already in the phone and unlike my K800i, the battery was inside the plastic. Yeah, the supplier tested it mah, right? Okaylah, reason accepted but why is the battery a fake one? AP sets come with ori accessories as stated in Clareen's thread so fake batteries are totally unacceptable. I'm not being unreasonable because if the seller mentioned that everything is ori whether Midland or AP, then the buyer has the right to demand explanation from the seller. I know Clareen sent exactly what I have ordered but maybe it's time for her to check with her suppliers, I'm not saying Clareen cheated me or anything but she should be aware of this. Imagine the number of people who have bought AP sets from her that might be swapped with a fake battery, I guess this whole area will be flooded with people complaining and demanding a refund. It's best that we solve this asap because in the real world, nobody can be trusted, not even your suppliers or best friends. Just my 2 cents.


Brother Shezzar, I know what you mean because it happened twice to me, I sms and even called her, no replies and nobody picked up the phone. The goods did arrive but most of the time, I'm not given a tracking number, imagine if anything went wrong or what, I wouldn't be able to contact the courier company. I didn't wanna make a big issue out of it because I did receive my handphones in the end but honestly, I think she should manage her time much better in this respect because updating buyers on their order status is part of the job of a seller. I can understand why you're angry and upset about this but there's nothing that we can do until she comes back.

Err....... how about the memory card sent to Rawang instead of Penang? Any updates on that?

Im just suggesting an alternative way since she's not around and cant contact her. Hope you dont misunderstood that im ordering you to send it to service centre instead of sending to her. Yes you may send back to her, or for faster reply, you may try my suggestion.

This post has been edited by vikingw2k: Jan 19 2007, 09:42 PM

Sorry, maybe it was a misunderstanding, that was not what I meant actually but of course, any one of us will try our best to go to the service centre and of course, we do appreciate if Clareen can be here asap to clear the air. We're not giving her a hard time but we really want some answers quick that's all.

althhough i lazy read but...
mayb she have problem le..
i cant call her also..
try give her sometime..


This post has been edited by takanori: Jan 19 2007, 11:28 PM

Just to inform you guys, my friend AP K610i's battery is exactly same with yours...that means it is not look like midland original or AP original as sated in the dicussion thread...will try to upload the pictures later...

like what i always explain to forumer..
some forumer (old buyer) ask what price for phone n when i give them price, they say this cheaper n that cheaper.. then i warn them that cheaper phone normally they exchange the ori batt and/or handsfree then resell again to gain higher profit
this might be done either by clareen itself, or her supplier..
offtopic : clareen, ur avatar pic very fug*y

Altie: yes, you're right, VERY offtopic. Why post it in the first place?

This post has been edited by altie: Jan 21 2007, 08:13 PM

We're all giving her time to explain actually


Did your friend buy from Clareen? If that's a yes, please ask your friend to post here, we need to group all these disputes together so that it's less messy. So, anyone bought an AP phone with BST-37 battery which looks like mine, please kindly reply here as I have a strong reason to believe that the battery is a fake because it doesn't resemble the Midland or AP battery at all. No, definitely not a facelift battery for 2007, it ain't a car.

Friend, please hold your horses, I guess your comments are totally not related to this thread leh and why you go and criticize people's avatar pulak

Please kindly do not use this dispute here to your advantage by hinting people you're an honest seller.

This post has been edited by sunauto: Jan 20 2007, 02:36 AM