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> Irresponsible Seller, Dispute Solved

Zeroize
post Jan 12 2007, 11:05 PM

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895 posts

Joined: Jan 2003
From: -- Alor Star, Kedah -- -- Gelang Patah, Johor --



I think i will have to create another topic regarding her... I banked in last week for a 2Gb miniSD and now i haven't got it.
I'm from penang and the tracking ID she provided me is sent to rawang.http://www.pos.com.my/v1/?c=/v1/tracktrace...tus=On+Delivery
http://www.pos.com.my/v1/?c=/v1/tracktrace...tus=On+Delivery
Zeroize
post Jan 13 2007, 10:36 AM

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From: -- Alor Star, Kedah -- -- Gelang Patah, Johor --



no doubt vikingw2k is A++ seller, always update the customer with latest info, even personally called customer by phone.

While for clareen, after i banked in and PM her with my shipping address, no respond at all, until 5 days later i asked her why i haven't receive the item, she gave me a tracking ID which sent to the wrong address and i don't even know whether that really is my tracking ID or the other buyer's item.

Even if she came out and solve this, there will be no second time for me to deal with her.

That is what i got to say.
Zeroize
post Jan 13 2007, 05:29 PM

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Senior Member
895 posts

Joined: Jan 2003
From: -- Alor Star, Kedah -- -- Gelang Patah, Johor --



can I just ask Clareen for refund?

I just got my 2Gb miniSD at local store. 2 weeks is really too long to wait.

vikingw2k, thanks for your concern and help. Hope you can contact her real soon and solve this.
Zeroize
post Jan 18 2007, 05:16 PM

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Senior Member
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From: -- Alor Star, Kedah -- -- Gelang Patah, Johor --



Clareen haven't come back? sweat.gif
Zeroize
post Jan 20 2007, 09:27 PM

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Senior Member
895 posts

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From: -- Alor Star, Kedah -- -- Gelang Patah, Johor --



QUOTE(Clareen @ Jan 20 2007, 08:16 PM)
I hope you had read my term and condition before make your decision to purchase anything from me..

6. In case of lost of items , we will file a complaint with Postal authorities, which takes around 30-45 days for the investigations to be completed. Until this investigation is completed we cannot refund or resend a new shipment
*
That is too bad for me because you offered me the miniSD in PM. And i think the price is right and I saw that you got good feedbacks. so i just bank in for you and wait for your shipment. So this consider my mistake, I will let it pass.

You never give me any reply after i banked in and PM you my address. 5 days after my bank in date, the item I purchase still haven't reach my doorstep. I requested the tracking ID, you only gave me the wrong tracking ID. Now its already more than 2 weeks from my bank in date and myself already got a miniSD at local store while your stuff have not reach my door step.

From what i think, a responsible seller should inform the customers who is still on deal if he/she will not be available for certain period. Not everyone is free enough to browse through your topic everyday.

Sorry but i personally think that you are not aware of your deal with your customer, not a responsible seller. This is my first deal with you and... doh.gif


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