You are free to complain, that is your right.. but it is a hassle by itself.

If you don't like their attitude, rates or even their face, take your money elsewhere, it is your right as a customer and you are free to choose.

Its as easy as that, rather than giving yourself an heartache.

BTW, Indonesia bank is much much more polite than Malaysian banks .. that is something for MY banks need to learn..

Enter bank, guard says welcome, exit bank, guard says thank you to every one.. at counter they are polite and really service with a smile.. always.

This post has been edited by gark: Feb 25 2015, 03:55 PM

If I am in your position, this is what I will do.

I will send an email to Bank Negara inquiring on whether they condone the branch's action of disallowing chop/cross on photocopy of IC, as the main point.

I will also include the conversation with the RM as a secondary point. If I am in the mood to be evil, I will add that this is highly suspicious.

oh good, just in time for me thot of going to their saadiq branch for the islamic one. This means they did not meet quota the last round ending 28/2?? Or is this only for priority customer?

Oh, you caught handsome, young Mr Boom pants down ??

(Just joking, Ah Boom denied it already).

So the 30k is to becoming HSBC Advance as well ?

Forever worry about the tax man ! Rich Uncle Boom, leng lui take note !

Not sure. Better do at the counter to get the receipt, for 60k amt.

I don't think so. Should be for all customer with conditions as mentioned earlier.

I would think better just forget about it during CNY.

Is ok, my bad too..

As far as I know, there are 2 AM Signature banks in Klang Valley, one is in TTDI & the other in Jalan Yap Kwan Seng but I cannot say anything about the service at the TTDI branch as everyone seemed to have changed since they first started AM Signature.

In terms of service, I am quite used to the SS2 branch as some of the senior staff & branch manager know me through the years.

This post has been edited by gchowyh: Feb 26 2015, 12:16 AM

If I remember correctly I deposited rm50k cash thru MBB OTC in one transaction last april. Amount reflected the next day. I once bank in by cheque at EPF's branch and it took > 1 week to reflect in my account.

I was referring to some forumers saying that cash to EPF in MBB has to be max 5k per transaction. So if MBB can accept 50k or 60k at one go is even better.

2 years ago MBB branch in Penang showed me some regulation that can only bank in max 5k per transaction. Ended I have to do 12 transaction using cheque on the single day !

So if MBB has fixed this issue, that is good.

But I would not use MBB again as last year PBB transaction was pretty smooth using cheque.

Just to clarify the EPF self contribution thingy:-

1. Maybank2u sets a RM5K limit per transaction, not daily limit as I initially thought, and as rightly pointed out by diablo2, we can transact 12 times for each RM5K, on the very same day, to achieve the RM60K limit:-

2. MBB cheques of more then RM5K can now be made to EPF - I've done this last year.


3. EPF has set a RM5K daily limit for cash deposited OTC. However the m2u RM5K x 12 times can easily override this!


4. For both cash & m2u deposits, the EPF "clearance" date is the next working/banking day. However a cheque payment to EPF will take 7 working days to "clear".


5. It has been established that the dividend for any deposit made during the month starts on the very last day of that month, provided the next/7 working days "clearance" is within that month.


So after the maximum RM60K EPF self-contribution, it's now onto SSPN (or PTPTN) max dep of RM6K, mainly for the tax relief but the 4+% interest does help too...

This post has been edited by giko: Feb 26 2015, 09:43 AM

oops. deleted.

This post has been edited by giko: Feb 26 2015, 09:42 AM

after reading all the posts about EPF thingy, I wonder if we can deposit just before the distribution and get the benefits? and can we withdraw the money out, full sum or partially?

Thanks for the info, could you elaborate on the procedures for the SSPN 6K deposit to get 4+% interest?

Here's the link = http://www.ptptn.gov.my/web/english/savings/gen-info

Basically, as a parent, you can open a sspn a/c in your child's name and get a tax relief of RM6K till 2017.

For 2013, the interest was 4.25%. Have to wait for the 2014 interest announcement, probably in Apr 2015, & hopefully it's still in the 4%+ range.

more at https://forum.lowyat.net/topic/1819492

cheers...

thanks will take a look

For SSPN contribution, wait for promo. Last year, I got lucky draw 1k for consolation price. Didn't get 1st prize.

Lucky you. I haven't strike any yet!

Here's the promo for this month = http://www.ptptn.gov.my/web/guest/promosi-ptptn

Did you strike this one? = http://www.ptptn.gov.my/docs/PemenangCabut...15_20012015.pdf

Now no promo yet eh.....

Yup, that's the one....

Tomorrow going ambank to put more FD and get another umbrella...

This post has been edited by kmarc: Feb 26 2015, 12:04 PM

Next time, just complain to BNM by email. Once u log in ur complaint in BNM, very soon the bank's customer service will call u and solve ur problem.

BoomCC, my Ambank RM (representing Sri Petaling BR) lenglui wor. Big eyes, tiny waist and big ****s. Maybe they randomly fix RM for branches. Anyway, so far mine is OK. Polite and professional. But no bloody way I am going back to Sri Petaling branch cos the service there sucks big time. Only consolation is you can withdraw Ambank FD at ANY Ambank branches provided your thumbprint can be read, plus they have Sunday banking at Times Sq

BTW, can anyone who got the Ambank umbrella post a pix here ? Thanks in advance.

Thank you for your support & info


I will put the title on the complaint letter as: Keep Money at Home