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Unifi Official TM UniFi High Speed Broadband Thread V19, (　-_･) ︻デ═一▸ Maxis & Time

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giko
post Aug 21 2014, 05:24 PM

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QUOTE(Max @ Aug 21 2014, 04:21 PM)
my friend got the promo call from TM. vip10 for Rm169.
looks like they are offering the promo again..
if like that must lobby them for RM129 VIP5 as I was denied the RM169 VIP10 promo! rclxms.gif
abec
post Aug 21 2014, 06:01 PM

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QUOTE(Harapan @ Aug 21 2014, 04:14 PM)
We'll have to pay WITHIN 21 days of the bill date.
*
so its not per month anymore ? this is bad
STEVE75
post Aug 21 2014, 06:05 PM

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QUOTE(abec @ Aug 21 2014, 06:01 PM)
so its not per month anymore ? this is bad
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Similar to Screamyx billing system lol.
Max
post Aug 21 2014, 09:31 PM

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QUOTE(STEVE75 @ Aug 21 2014, 04:27 PM)
Can u ask ur friend what numbers displayed on the handset? Maybe we can call TM directly for the offer smile.gif
*
ill ask him if i meet him.
spotlifter
post Aug 21 2014, 10:14 PM

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Does anyone having problem login into hotmail(login.live.com) ???
don^don
post Aug 21 2014, 10:15 PM

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any unifi users having issue loading youtube? downloads are okay but youtube just suck balls sad.gif
iXora.ix
post Aug 21 2014, 10:35 PM

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QUOTE(don^don @ Aug 21 2014, 10:15 PM)
any unifi users having issue loading youtube? downloads are okay but youtube just suck balls sad.gif
*
me too. I though it was me only. Where's your area btw?
don^don
post Aug 21 2014, 10:38 PM

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QUOTE(iXora.ix @ Aug 21 2014, 10:35 PM)
me too. I though it was me only. Where's your area btw?
*
Kuching, Sarawak
whistleon
post Aug 21 2014, 10:44 PM

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QUOTE(don^don @ Aug 21 2014, 10:15 PM)
any unifi users having issue loading youtube? downloads are okay but youtube just suck balls sad.gif
*
i have no problem with youtube, i can watch 1080 without loading biggrin.gif
cybpsych
post Aug 22 2014, 07:22 AM

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QUOTE
Notice! Change of Bill Payment Period

Dear Valued Customer,

Telekom Malaysia Berhad ™ wishes to inform you that effective 11 SEPTEMBER 2014, the payment period between the Bill Date and Payment Due Date in UniFi monthly bill for all UniFi customers will be changed to 21 days from the current 30 days.

Kindly note that the Payment Due Date refers to the payment deadline for your UniFi bill each month. Therefore, in order to ensure that you continue to enjoy uninterrupted services, we would like to advise our customers to observe this change and proceed with the necessary payment.

We sincerely apologise for any inconvenience caused. Should you have any query or need further clarification on this matter, please visit your nearest TMpoint or call our TM UniFi Centre at 1300-88-1221.

Thank You.

» Click to show Spoiler - click again to hide... «


This post has been edited by cybpsych: Aug 22 2014, 07:27 AM
whistleon
post Aug 22 2014, 12:12 PM

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i want to ask about the bill after upgarde to unifi.

i already paid the bill of streamyx 19/7/14 - 18/8/14

my unifi is install at 1/8/14, streamyx terminate after few day.

now the unifi bill is coming

VIP5 (24 Months Contract) Monthly Fee 01/08/2014 18/08/2014 86.52
VIP5 (24 Months Contract) Monthly Fee 19/08/2014 18/09/2014 149.00

tm will not refund the balance to me? since my streamyx already terminate around 4/8/14. now i already paid more 4/8/14 - 18/8/14
STEVE75
post Aug 22 2014, 12:54 PM

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QUOTE(whistleon @ Aug 22 2014, 12:12 PM)
i want to ask about the bill after upgarde to unifi.

i already paid the bill of streamyx 19/7/14 - 18/8/14

my unifi is install at 1/8/14, streamyx terminate after few day.

now the unifi bill is coming

VIP5 (24 Months Contract) Monthly Fee 01/08/2014 18/08/2014 86.52
VIP5 (24 Months Contract) Monthly Fee 19/08/2014 18/09/2014 149.00

tm will not refund the balance to me? since my streamyx already terminate around 4/8/14. now i already paid more 4/8/14 - 18/8/14
*
Pls contact Screamyx billing dept for clarification
Lynixx
post Aug 22 2014, 12:55 PM

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has anyone still using 5mbps?

thinking to upgrade to 10mbps, but don't know worth it or not.
STEVE75
post Aug 22 2014, 02:04 PM

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QUOTE(Lynixx @ Aug 22 2014, 12:55 PM)
has anyone still using 5mbps?

thinking to upgrade to 10mbps, but don't know worth it or not.
*
5mbps is more than enough to stream utube HD videos.
winter01942
post Aug 22 2014, 08:47 PM

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QUOTE(spotlifter @ Aug 21 2014, 10:14 PM)
Does anyone having problem login into hotmail(login.live.com) ???
*
Yes me and one of my friend has issues accessing mail.live.com

may i know if you are using automatic DNS or some other DNS?

I tried connecting via VPN and Maxis Mobile Internet (via USB tethering) and they both worked, so it must be unifi issue
Only another friend who using using Maxis Fibre did not get affected.

This post has been edited by winter01942: Aug 22 2014, 08:51 PM
cybpsych
post Aug 22 2014, 08:52 PM

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QUOTE(whistleon @ Aug 22 2014, 12:12 PM)
i want to ask about the bill after upgarde to unifi.

i already paid the bill of streamyx 19/7/14 - 18/8/14

my unifi is install at 1/8/14, streamyx terminate after few day.

now the unifi bill is coming

VIP5 (24 Months Contract) Monthly Fee 01/08/2014 18/08/2014 86.52
VIP5 (24 Months Contract) Monthly Fee 19/08/2014 18/09/2014 149.00

tm will not refund the balance to me? since my streamyx already terminate around 4/8/14. now i already paid more 4/8/14 - 18/8/14
*
streamyx account and unifi account are both independent.

your unifi bill cycle = 19th. since service commencement = 1/8/14, the prorated usage = 18 days / 31 days for August X RM149 = RM86.52 (rounded).

since the monthly fee is actually an advance payment (for next month), your current bill on 19/8/14 is charging next full month at RM149.
alexjaya
post Aug 22 2014, 08:53 PM

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QUOTE(whistleon @ Aug 22 2014, 12:12 PM)
i want to ask about the bill after upgarde to unifi.

i already paid the bill of streamyx 19/7/14 - 18/8/14

my unifi is install at 1/8/14, streamyx terminate after few day.

now the unifi bill is coming

VIP5 (24 Months Contract) Monthly Fee 01/08/2014 18/08/2014 86.52
VIP5 (24 Months Contract) Monthly Fee 19/08/2014 18/09/2014 149.00

tm will not refund the balance to me? since my streamyx already terminate around 4/8/14. now i already paid more 4/8/14 - 18/8/14
*
From my experience, I managed to get TM to prorate the bill.
So you only pay for the days before terminated.
And UniFi bill should also be prorated for the few days left in the billing cycle.
haroldz123
post Aug 22 2014, 09:07 PM

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My router innatech show INTERNET red light

No internet

What is the possible problem?

I call unifi n they reset the network but the problem still exist

Since im not around this weekend n their report only last for 3 days, i have to re-report the problem.

They said after 3 days if we dun follow up (they will call u), the report is void.
Have to file complaint report


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winter01942
post Aug 22 2014, 09:08 PM

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QUOTE(haroldz123 @ Aug 22 2014, 09:07 PM)
My router innatech show INTERNET red light

No internet

What is the possible  problem?

I call unifi n they reset the network but the problem  still exist

Since im not around this weekend n their report only last for 3 days,  i have to re-report the problem.

They said after 3 days if we dun follow up (they will call u), the report is void.
Have to file complaint  report
*
damaged wire? faulty router? you better call them everyday..
SUSraynman
post Aug 22 2014, 09:25 PM

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QUOTE(haroldz123 @ Aug 22 2014, 09:07 PM)
My router innatech show INTERNET red light

No internet

What is the possible  problem?

I call unifi n they reset the network but the problem  still exist

Since im not around this weekend n their report only last for 3 days,  i have to re-report the problem.

They said after 3 days if we dun follow up (they will call u), the report is void.
Have to file complaint  report
*
I replaced my 2-day old Innatech RG4332 with an ASUS RT-N12 D1 wireless router.

The difference is night and day.

I should have done it on day one. biggrin.gif

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