Hrm i see nobody create so...i create we discuss bout Celcom servise


currently Celcom Offer 3G service for Xpax juz 10sen per-minute
anybody use it ? what your comment ?

This post has been edited by bluefries: Aug 31 2006, 02:05 PM

nice thread...keep it up..
no 3G hp...cnnt use..huhu!!

i am a loyal celcom user since childhood:P..currently use two numbers..019 and 012 but 019 is my main number

under new ceo,they are headin to the right direction

me might become a fan soon as JB no 3G and ill be getting a 3G phone within a week.

This post has been edited by cocklea: Jan 5 2006, 01:08 AM

So far I have no major problem with 019.

Unlike the Mxxxx which gives the voicemail when u call ppl with their phones on..

eh u guys ...now im enjoying 10 sen per call and 1 sen sms in 8 xpax people in the list..

this is cool promotion hope they will make it permenent.

between u guys call call 1111 to add the number which is FREE

10sen per call or per minute?
i cnnt register my number for tat service..izit bcoz i own the old sim card?

hello i am jack from melaka
last week my simcard is lose then i go to centre n take back
then i go to centre take a number and waiting at the time i just need wait two more customer
u all know i waiting how long mah?
1hour i wait arrr.............
then when he serve me u know i wait how long he settle my problem mah?
30 min.....
i hope celcom can improve their service lah

any way i also want to support celcom bcoz the network celcom still best among three operator

This post has been edited by jack1984: Jan 5 2006, 12:43 PM

10sen per minute..if per call then bankrupt la celcom

u can register up to 8 people from 019/013 and fixed line..

anyway if they do not continue the 10cent promotion,i believe they will put it 15cent per minute which is still quite cool

What do u guys think about 8pax?? Will they stop after 15th february or will they do the right thing like digi wif fnf rates which is 4 eva??

I think they will raise the rates slightly higher to Rm 0.15.
1 thing i hate about Celcom is the international Sms rates is too high Rm0.50/msg

how to use funtalk?

Celcom X-pax call rate is expensive.

Stitchy® w/o stitches

Panas link also 2X5 , Rm0.49 to other network Rm0.39 to same non active5 and Rm0.30peak &Rm0.15 off peak for active 5 user. More less the same with Xpac what
In fact xpac to other network is only Rm0.45 still cheaper than panaslink

yah i agree. i think it's the lowest rate now.

8pax, even for 8 numbers. what cool is that, even to tm fixed line.
voice call-10sen/min, video call-10sen/min, sms-1 sen/min
if u wanna try 3g, better try it now

3g is now available in klang valley, cjaya+pjaya, genting, klia, jb, penang, mlk, kulim. i'd been using for 2 mths now.

but, minutes plan is the hottest one now. it's a true flat rate. no access fee. u just pay 50rm for package of free 250min talktime n free 20 sms every month. all same rate to all telcos (celcom, maxis, digi) and fixed line no nationwide.

8pax call rate is the cheapest. Onli 10ct/m. But nothin lasts 4eva. Especially 4 celcom. LOL

Anyone change minute plan to use 3g? The plan looks like gprs plan but the tariff more expensive. Still use gprs no covarage in kuantan yet

i also support celcom..the 8pax is only available until feb i think..it won't be forever..that is what i heard...

Been using CELCOM since my first handphone...
Now i'm on their 3G UNLIMITED PLAN... so far so good.

Coverage means everything for me ... and Celcom got it! The rest is irrelevant. I got corporate rate and company pay for it... so, how can celcom rate is expensive? It is free for me...heheeh.

But...errr, do please improve your careline and sack the dumbhead which provide me with wrong PUK code. I hate that lady! Thanks to the cute girl at the SC that cool me down.

Why cant celcom be like digi offering better services like cheaper call rates??? No competing spirit. After 1 nice promotion wan 2 stop. Ssh la this way.

where are you from?? want play 3g with me?? i also using celcom 3g... can call me on 0196685448....hahaha... celcom 3g is the best 3g in malaysia

NOT THE BEST!!!THE WORST!!!

y de? share ur xperiences pliz...

waa.... hav u all heard bout latest promotion? nokia 6630 @ RM499, rebate RM500 by celcom.... checkout celcom site

I prefer reliability rather than testing out the whole collection of network error codes.

any of u guys having problem sending MMS using Xpac ?

Celcom for me can say i use the most long ..
celcom best ...

I never use 012 or 016 b4 haha...

Celcom u go far place still got many line.. good for it.

no problem at all

damm Im having with sending sms now
celcom is alway having problem

and terribly late to introduce 1 cent sms to favorite number

NOW. This second? 5pm lah.. rush hour.. tomoro hari raya haji summore..

celcom better than maxis at bkt beruang,melaka

maxis suck,always no line,disconnected or even no sound

so many times complaint also saying they have no problem with their network

curently using N6680,wanna buy X-pax with 3G,ayer keroh all hp shop dun sell it,wat la

i now using postpaid which under my dad registration so abit troublesome to register 3G while my dad is at penang

This post has been edited by LJS: Jan 9 2006, 05:41 PM

i am celcom user for 8 month liao.i start since the minute plan started.

u guys having problem will the line or not >?

tis few day the line seem drop many times....
sometimes talk for 15 minute drop one time...dono wat wrong


u guys got activated the cell broadcast ?

I don't like to on cell broadcast my phone if on CB very irritating beep here beep there and consume more power.

Celcom user since 1997.

Currently on 250 minutes plan. Never managed to touch 200 minutes let alone finish the 250 minutes allocated. Average about 100 - 120 sms a month and pay 8 cents/sms for any sms over the free 20 given. My company pays the RM50 plan fee and taxes. I pay for all the rest which is usually the sms and any gprs usage (very rarely). Use the extra savings to purchase a hotlink number (just for fun) and I also don't use the fixed line anymore. Maximising usage of my celcom postpaid to try and finish the minutes. Would've got rid of the fixed line if it wasn't needed for streamyx.

Only time I didn't get coverage with Celcom was near one of the beaches in Langkawi.

1111 is also free so I usually just put the call on speakerphone and just do something else while waiting for the customer service to attend to my call.

Very happy with the minutes plan and hope the opposition keeps Celcom on its toes so that we, the customers, benefit in the long run.

just buy at KL ..the number is still in central region

celcom user here..since 2001..roxx

I'm sorry... i think u're kinda lost here... NO MAXIS FAN here pls!!! hehehe... BYE.

P/S: I'm serious.

eh u guys..anybody get 3G phone from celcom ?

celcom ok now for call out....coverage the widest, my kampung got signal whereas maxis and digi don't exist but still sms kinda sux especially at nite

Hi guys. any user bar for celcom supporters. me oso using celcom coz of good coverage.

Celcom see like very nice 10sen/min,but i don't know why expensive also,i think me have so many friend using digi and maxis,so the calling so expensive loh.

You are using lite or mid plan? Mid plan Rm0.45/min quite ok what.

http://forum.lowyat.net/index.php?showtopic=238933

Im having Xpax prepaid now.. if wanna upgrade to 3g prepaid, wat should i do? must change the sim card? i heard that old 64k maxis sim card can apply 3g service by pressing some number on hp..
(e.g. *xxxx#)

eh if not mistaken this whole month upgrade 3G sim card still free the promotion will end next month

If you mostly make calls with minimal GPRS/MMS etc. and your monthly prepaid costs are above RM80, have many friends/relatives on Digi/Maxis then Celcom Minutes is the one for you. Same call charges rate to any of the mobile operators so it doesn't matter if the majority of friends or relatives are on Maxis or Digi, Central or Northern region, Sabah or Sarawak. I just love it.

I started my celcom xpax this Dec 2005! I have been all maxis, digi, celcom(tmtouch) all the while since 3 yrs ago because I am from South region studying in Central region, need to contact frequently my gf in North region (her home's mobile reception not so good). Trying to find the best package that suits me. Digi prepaid has the best call & sms plan for Friends & Family, but her house got no reception. Then Hotlink can only choose Talk or SMS plan, one at a time, trying to imitate Digi's F&F. So in order to maximize the $ spent, i was using 2 hp, one Maxis P75 for calling and one Hotlink SMS plan for sms. Yes, i admit Celcom's action is quite late in terms of launching this 8pax but it's a good news after all! Having 10cent/min (then after that 15cent/min) and 1cent/sms for 8pax numbers ( same as with Digi,better than Hotlink), but with widest mobile coverage (better than Digi and Hotlink). Celcom may be not so good last time, but trust me it's really improving much with TM's rebranding, new TM Group CEO, and new Celcom CEO!! Even though Celcom's careline service quality still has room for improvement, but they are far better than Hotlink's too-commercial Customer-service (user needs to call 1300 number and get charged like making local calls).
Most of the time when calls drop (whether when I am with maxis or celcom), they usually check and reply that no network problem, that's ok since 0% drop-calls is impossible to be achieved and for most areas, Celcom is accessible.
CELCOM GAMBATE!!! AND THOSE WHO HAVEN'T RIDE ON THE WAVE, JUMP INTO NOW AND INVITE YOUR GANG TOGETHER!!!

Hey celcom mid plan already reduce the sms to other network to Rm0.15 is it? Yesterday i check only deducted 15 cents B4 this 20 .
How about you guys ac? 15 0r 20?

i oso use mid plan..i think the charge is 15cent also..then quite cheap la.. but most of the time i sms my 8pax no only..so 1cent only

Yeh!good job Celcom

Celcom fans,

Need some advice.

I'm current a Hotlink user. Service sometimes sucks even here in KL. Thinking of switching over to 019 prepaid (X-pax, right?). Maybe you guys & gals can clear something up for me before I decide to switch.

I'm what you call a low-end user (extremely low end - maybe about RM10 a month - mostly on SMSes). I asked around and the Celcom prepaid dealers all said Celcom prepaid plan is now exactly like 012 or 016, i.e. only RM30/30 days. No more separate charges for access and call charges. Is this true? But when I checked out Celcom's website, it only has all those call plans - 75 etc thingy.

Confused la :wacko: . Hopefully someone can clear the air on this for me.

Thanks.

yap,get any Xpac starter pack. Just like o12 or 016 only 1 card syatem Rm30/30days.
Same network rate is Rm0.38/min. Favaurite8pax rate is Rm0.10/min (limited perod till Feb)
and to other network is Rm0.45/min, same network sms =Rm0.10,different network sms=Rm0.15 ,fav 8pax sms=Rm0.01

See what sircruise wrote,haerd my of my friends complain too. Better change to Celcom la
.




http://www.mobile88.com/forum%5F2000/forum...84&PN=0&TPN=419

CELCOM 3G users, did you manage to videocall MAXIS 3G???

Call plan ? erm you looking for postpaid or prepaid ?

Prepaid : XpaX
PostPaid: Minutes ( RM30, RM50...etc per-month package )

there's a lot of people who still thinks celcom prepaid still using 2 cards --> THIS IS MYTH

do we need 3g sim card in activating our 3g??

i think u need the 256k sim card for 3g..correct me if im rong ppl..

anyways id liked to voice my total dissatisfaction at celcoms customer services..other den dat i think their not bad!!

damm last nite celcom dono wat happen..i try to call my gf oso using 019 but keep engage but she not using it...anybody face it?

Press *#62# and check what number she divert to ,is it to voicemail number +601917******* ? So times this problem is phone related,network can't locate her and maybe she divert to unknowed number.

Celcom told me upgrading means a SIM change, and you CANNOT GO BACK.
So I decided to buy a separate prepaid 3G. For me, just trying out 3G with cheaper 2nd hand unit is fine, and 3 months FREE internet makes it well worth it. I sure would like to know what their prepaid rates will be like after the promotion ends.

Pro: good 3G promotion, 8pak bargains, over 3 hrs polite patient consultation on 1111 about 3G settings, automatically sent 3G settings after registration.

Con: 1/2 hr wait at HQ in queue with bill payment customers before nice technician called down within 2 minutes, unable to get 3G streaming video content for my phone model, LOTS of poor English in print and especially on automated balance messages difficult to distinguish between 13/30, 14/40, etc. Technicians could not/don't know how to re-send automatic settings after someone accidentally deleted them from my phone.

111

for me..i will wait until at the end of this year to see whether 3G is established or not and then make decision to use it or not

elloz everyone.

i'm thinkin to downgrade my postpaid 450min plan to 250min coz i don't use that much these days. is it a hassle to do so? most probably will be doing it after CNY.

Tried calling Celcom Careline for some information regarding downgrading??

not a hassle..visit any celcom centre and tell them ur wish and they will do it

Yup. done that. they just said go to the service centre to do it.

Hmm ok. Thanks. I was thinkin perhaps the Minutes plan maybe have some contract and stuff and maybe have to pay to downgrade or something.

got my 3G XpaX yesterday. Good signals, but i just found out that i cant video call to Maxis, only Celcom to Celcom, suck man, or am I missing something? and 3G service is not working, but this maybe because of my phone. Was going to go to Celcom today, but i thought maybe i shout at them after CNY.

what is the rate for xpax 3G live TV and other video contents?

IIANM 1st & 2nd time change FoC. The 3rd time, you have to pay a small amount.

Don't give much hope with prepaid service.. There will be alway "Udang disebalik mee"

How much is that small amount actually?

for ur information.currently celcom and maxis are working together to enable users to have video call between those two operators.so,pls wait.

this is like when sms first introduced,only among one telco only u can sms, after that,they work together so there is inter sms.

For those who are using the Minutes plan, how do you check on how many minutes u have used for that particular month? you have to call them up all the time to check?
Is there a way to sms to check our Minutes status?

Can't remember. Just give customer service a call at 1111. Its free.

I think you have to call CS at 1111 to get the info. I just leave the call on speakerphone until I get the person. Its free so no problem unlike some other network operator who charge for the service.

There are two ways you can get up-to-the-minute reports on the status of your phone bill:

1. Check your bill from anywhere and anytime via SMS ! Just type BOD and send to 22200. A Bill statement will be sent to your mobile phone right away !
SMS charges - RM 0.15/send & RM 0.30/received.

OR

2. Get in touch with our Customer Care Consultants by calling our 24-hour CARELINE at 03-3630 8888 or 1111 (only accessible for 013 & 019).

FYI, the Bill On Demand is not regular updated. Most of the time it only show the last billed amount for the previous month (Previous month until 13th or each current month). Personally I rather use stat monitor (symbian s06) or other relevant software to keep track of my monthly usage. It isn't accurate but enough IMHO.

Yea i usually do this now. But would prefer the instantaneous SMS method. hehe. And maybe sometimes the Customer-Service assistant may give us wrong information.

True. And also you can't check how many minutes or sms you have spent for your postpaid plan this way. What is shown is only the outstanding bill.

However, is the monthly billing cycle fixed at the 13th of each month for everyone? How about the rest of you? I checked and mine is also the 13th of each month, which means my Minutes will reset back to 0-used minutes on the 13th of each month.

A friend of mine called 1111 and they confirmed that each billing cycle fixed on 13th.

This post has been edited by crynobone: Jan 30 2006, 12:23 PM

Weird. The customer-service assistant told me it's different for everyone.

But anyway, i double-checked with an ex-Celcom employee. He said it's fixed billing date for everyone within a certain location/state.

However, is it confirmed that the Minutes reset back to zero on the 13th of every month? I just wan to be sure.

Well try asking personally... I not really sure by mine is at 13th. My and my buddies register at the same time.

Oh ok. Thanks crynobone. Maybe will call up 1111 to disturb them later. but i think goin there to ask is better.

Anyway, anyone use the Voicemail function regularly for their Celcom postpaid line?
Just wanna ask whether are calls to Voicemail included into the default Minutes (like 250min/450min/etc)? Or are they charged in additional to that?

Because if states here 'Standard Call Charges' apply: http://www.celcom.com.my/cep/productservic.../voicemail.html

But we know that our call-charges for Minutes plan is around RM0.15 (450mins plan) and RM0.20 (250mins plan) for the whole day while it is stated for Voicemail, there is peak and non-peak charges.

Can someone using Voicemail clarify this? Thanks.

Mine is fixed on the 18th of every month & Central region.

Don't think so coz mine is fixed on the 18th of every month while my wife's is fixed on the 16th of every month. Both Central region.

I've used the voicemail service a few times but it didn't come out in my bill. Will check again to confirm.

Oh. That means they are different more or less. Perhaps all the billing-cycles are set around the middle of the month.

Ok. Thanks. Let's hope they are included in our free-Minutes.

Wanna ask anyone has experienced paying their bills late to Celcom yet?

I've got a bill due tomorrow and they haven't received my cheque which i sent on the 25th of Jan yet.

Does anybody know when do they start to bar the line for late payment? Is it directly after the due date? or 2 weeks after the due date? or 1 month after the due date?

I've called Celcom customer service to ask about this matter but they just said "Don't worry, sir. Your line will not be barred so fast."

Thanks in advance for who can answer my question. Especially those that make their payments late like me.

Erm.. excuse me.. I am rather new to this.. so be gentle to me

Anyway... Is there any prepaid solution for Celcom 3G? Something like GPRS... Use and pay via credit..

Please tunjuk ajar.. I couldn't understand their website.. thanks alot~!

If there IS such a plan, please tell me more details about it? The rates.. and is Ampang, Buit Indah area covered? Can someone kindly help me check it out? Thanks everyone for their time~

This post has been edited by Enigmatic: Feb 4 2006, 11:22 PM

btw guys,i have a problem.last friday,i bought the rm 30 top up card.i noe there is 2 ways to top up

one is to type rec<space> 16 digit number then send to 2888.
i tried this n it says service temporarily not available.i think i've tried 10 times,still get the same message

second is by calling rite??? u call 109-3000910 n then choose the reload option.but when i called,it says 'sorry,ur number has been deactivated'


anyone can help???

Too long never reload ar you?

ya lorr.this is my back up sim card.since my phone got stolen,i had to use this one.

dont throw away your card

call 1111
ask them help u reload

hey ppl.
i've currently changed from my 450mins plan to my 250mins plan successfully already. no charges i think but i'll only know this in my next bill. good thing is i was only charged for the calls/smses i used with the 450mins plan and the bundled minutes that was not used will be credited into my next month's bill.

btw, are calls made to 1111 lines free or not?
and i'm not sure how the bundled minutes for the Minutes Postpaid plan is calculated. seems like usually my Minutes that are used are a lot more than what is recorded in my phone for outgoing calls (by using Call Timer function). like at least 50-100 minutes more.

This post has been edited by shockk: Feb 6 2006, 06:46 PM

ahaha shock....1111 is always FREE hehehe if u bore can call up them to chat wif jk jk


between shock do u know 250 minute the call rate is diff if not mistake is 20 sen per minute not 15 sen wo...

hey sifus, just got a 3G phone.. wanna know now if my xpax prepaid wanna upgrade to 3G how ar.?? gotta get a new 256k sim issit..?? at where..? but i still can retain my old nbr rite..?

Can meh? I thought burn already if more than certain period never reload!

ya la, 2 X 3sec call already 1min ma,so use timer not accurate one. Me tested already