Celcom user since 1997.

Currently on 250 minutes plan. Never managed to touch 200 minutes let alone finish the 250 minutes allocated. Average about 100 - 120 sms a month and pay 8 cents/sms for any sms over the free 20 given. My company pays the RM50 plan fee and taxes. I pay for all the rest which is usually the sms and any gprs usage (very rarely). Use the extra savings to purchase a hotlink number (just for fun) and I also don't use the fixed line anymore. Maximising usage of my celcom postpaid to try and finish the minutes. Would've got rid of the fixed line if it wasn't needed for streamyx.

Only time I didn't get coverage with Celcom was near one of the beaches in Langkawi.

1111 is also free so I usually just put the call on speakerphone and just do something else while waiting for the customer service to attend to my call.

Very happy with the minutes plan and hope the opposition keeps Celcom on its toes so that we, the customers, benefit in the long run.

If you mostly make calls with minimal GPRS/MMS etc. and your monthly prepaid costs are above RM80, have many friends/relatives on Digi/Maxis then Celcom Minutes is the one for you. Same call charges rate to any of the mobile operators so it doesn't matter if the majority of friends or relatives are on Maxis or Digi, Central or Northern region, Sabah or Sarawak. I just love it.

IIANM 1st & 2nd time change FoC. The 3rd time, you have to pay a small amount.

Can't remember. Just give customer service a call at 1111. Its free.

I think you have to call CS at 1111 to get the info. I just leave the call on speakerphone until I get the person. Its free so no problem unlike some other network operator who charge for the service.

Mine is fixed on the 18th of every month & Central region.

Don't think so coz mine is fixed on the 18th of every month while my wife's is fixed on the 16th of every month. Both Central region.

I've used the voicemail service a few times but it didn't come out in my bill. Will check again to confirm.

Just to warn XPAX users here

Got an sms from this joker @ 0148121923 saying that I've been given RM80 free airtime bonus because of Merdeka bla bla bla and to just type 8 and send to 10148121923.

I know its one of the scams and moreover I'm a postpaid user. Hope nobody falls for this kind of scam.

Anyone know where the best place to report this joker? Not sure if 1111 will take my report seriously since the fraud is a small amount and its most probably not a registered number as well.