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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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mitodna
post Jul 24 2021, 04:23 PM

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QUOTE(contestchris @ Jul 24 2021, 09:10 AM)
Guys, RHB is denying me my RM25 signup cash back, RM100 additional signup cash back, and Shell 12% bonus cash back on the basis that I had cancelled RHB credit card in the prior 6 months.

Yes true, it happened, but those were credit card auto applied by the banker handling my housing loan. I didn’t want it and cancelled them as soon as I could. Never activated the cards.

I even have a thread on this forum: https://forum.lowyat.net/topic/5087555

I feel it is unfair I am being denied promotional cash back that I should deserve. The credit cards applied with my housing loan weren’t even signed off by me!

I complained and explained to RHB but they still said I will not be given the cash backs. Should I forward this matter to Bank Negara, or should I just accept the situation?
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I had similar issue with Ambank as well, applied a card, wrong card sent, didn't activate but Ambank cancel it, then less than 1 year I applied again, but I didn't realise the previous wrong card was counted as previous application, so no sign-up bonus

If it make things worst, I need to wait 1 year to realise this, I had since cancelled Ambank CC
HalseyFrangipane
post Jul 26 2021, 10:44 AM

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For the TnG eWallet, is it a temporary or permanent issue that we must top up without saving the card?

Ps. Referring to RHB's Shell Cashback Card.

This post has been edited by HalseyFrangipane: Jul 26 2021, 04:47 PM
beLIEve
post Jul 26 2021, 03:03 PM

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QUOTE(MGM @ Jul 19 2021, 03:06 PM)
Me too got 2 sms, one rm15 n one rm100. I got a feeling i am going to get 3x rm100 n 10x rm15.
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Week 13 SMS received
MGM
post Jul 26 2021, 03:07 PM

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QUOTE(MGM @ Jul 19 2021, 03:06 PM)
Me too got 2 sms, one rm15 n one rm100. I got a feeling i am going to get 3x rm100 n 10x rm15.
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QUOTE(beLIEve @ Jul 26 2021, 03:03 PM)
Week 13 SMS received
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RM0 Congrats! You've earned RM100 cashback from RHB Credit Card/i Spend Campaign. Info@ rhbgroup.com/s/JR7. Continue to spend with us for more rewards!

RM0 Congrats! You've earned RM15 cashback from RHB Credit Card/i Spend Campaign. Info@ rhbgroup.com/s/JR7. Continue to spend with us for more rewards!

Got my 3rd rm100 cb, will know later if i got another 4x rm15 cb.

This post has been edited by MGM: Jul 26 2021, 03:08 PM
effectz
post Jul 26 2021, 04:54 PM

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Just got my RHB Shell card, now want to study for more optimized spend (get the max cb) but pening already as so many combination. I've read previous posts too but now working so can't pay attention.

https://www.rhbgroup.com/crd_acquisition/index.html
https://www.rhbgroup.com/shellcard/index.html

anybody can sum up very appreciate it.
lamode
post Jul 26 2021, 06:18 PM

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QUOTE(effectz @ Jul 26 2021, 04:54 PM)
Just got my RHB Shell card, now want to study for more optimized spend (get the max cb) but pening already as so many combination. I've read previous posts too but now working so can't pay attention.

https://www.rhbgroup.com/crd_acquisition/index.html
https://www.rhbgroup.com/shellcard/index.html

anybody can sum up very appreciate it.
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summarization of your post: anybody can read the details and provide summary to me, cuz i want to get max cb and [insert excuses here] so i cant read myself. doh.gif

definitely sounds like a boss.

This post has been edited by lamode: Jul 26 2021, 06:19 PM
cybpsych
post Jul 26 2021, 09:36 PM

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QUOTE(effectz @ Jul 26 2021, 04:54 PM)
Just got my RHB Shell card, now want to study for more optimized spend (get the max cb) but pening already as so many combination. I've read previous posts too but now working so can't pay attention.

https://www.rhbgroup.com/crd_acquisition/index.html
https://www.rhbgroup.com/shellcard/index.html

anybody can sum up very appreciate it.
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https://www.rhbgroup.com/crd_acquisition/fi...Clean_Final.pdf

https://www.rhbgroup.com/shellcard/files/RH...02021_17Jan.pdf

all in the T&Cs

1) activation cashback
2) 10% cashback
3) 18% cashback
MGM
post Jul 28 2021, 04:59 AM

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QUOTE(MGM @ Jul 26 2021, 03:07 PM)
RM0 Congrats! You've earned RM100 cashback from RHB Credit Card/i Spend Campaign. Info@ rhbgroup.com/s/JR7. Continue to spend with us for more rewards!

RM0 Congrats! You've earned RM15 cashback from RHB Credit Card/i Spend Campaign. Info@ rhbgroup.com/s/JR7. Continue to spend with us for more rewards!

Got my 3rd rm100 cb, will know later if i got another 4x rm15 cb.
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Yes all cb credited, n got 4x rm15 cb.
In total got 3x rm100 + 10x rm15 cb for this campaign.
Anyone got cb for offline transactions, which i didnt participate?
jyll92
post Jul 28 2021, 04:18 PM

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feel like got scammed got nothing for the promo
!@#$%^
post Jul 28 2021, 05:56 PM

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QUOTE(jyll92 @ Jul 28 2021, 04:18 PM)
feel like got scammed got nothing for the promo
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what promo
xeon1989
post Jul 28 2021, 06:45 PM

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I applied RHB shell CC last week via web, until now still no one contact...
Is it normal to be this slow?

https://www.rhbgroup.com/shellcard/index.ht..._campaign=Shell
beLIEve
post Jul 28 2021, 07:25 PM

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QUOTE(xeon1989 @ Jul 28 2021, 06:45 PM)
I applied RHB shell CC last week via web, until now still no one contact...
Is it normal to be this slow?
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Yes. I waited 3 weeks
cybpsych
post Jul 29 2021, 07:12 AM

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18% shell spend cashback for June

// 28/07/2021 28/07/2021 Shell Spend Cash Back 90.00 //

This post has been edited by cybpsych: Jul 29 2021, 07:13 AM
sg999
post Jul 29 2021, 10:46 AM

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QUOTE(cybpsych @ Jul 29 2021, 08:12 AM)
18% shell spend cashback for June

// 28/07/2021 28/07/2021 Shell Spend Cash Back 90.00 //
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Shell Spend Cash Back
97.32 biggrin.gif
Any extension for this promo? biggrin.gif

This post has been edited by sg999: Jul 29 2021, 10:46 AM
cybpsych
post Jul 29 2021, 10:50 AM

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QUOTE(sg999 @ Jul 29 2021, 10:46 AM)
Shell Spend Cash Back
97.32  biggrin.gif
Any extension for this promo? biggrin.gif
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haha i also wish for extension
mamamia
post Jul 29 2021, 02:07 PM

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Need some advice.. if I’ve 1 txn posted on statement date, I understand the cashabck will be calculated on following statement. But, will this txn calculated as the min spending of RM2500?
contestchris
post Jul 29 2021, 02:45 PM

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QUOTE(mamamia @ Jul 29 2021, 02:07 PM)
Need some advice.. if I’ve 1 txn posted on statement date, I understand the cashabck will be calculated on following statement. But, will this txn calculated as the min spending of RM2500?
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Calculation is done for transactions POSTED 1 day before statement date. So no, the transaction will not be computed as part of the min spending as the calculation is done the day before the date of posting.
ClarenceT
post Jul 29 2021, 02:46 PM

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QUOTE(mamamia @ Jul 29 2021, 02:07 PM)
Need some advice.. if I’ve 1 txn posted on statement date, I understand the cashabck will be calculated on following statement. But, will this txn calculated as the min spending of RM2500?
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If the transaction is posted on statement date 29/7.
The transaction is a part of spending+CB cycle from 29/7-28/8.
No contribution to transactions posted on 29/6-28/7.
mamamia
post Jul 29 2021, 03:19 PM

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QUOTE(contestchris @ Jul 29 2021, 02:45 PM)
Calculation is done for transactions POSTED 1 day before statement date. So no, the transaction will not be computed as part of the min spending as the calculation is done the day before the date of posting.
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Hmmm.. so the txn is also consider as min spending for next month?

QUOTE(ClarenceT @ Jul 29 2021, 02:46 PM)
If the transaction is posted on statement date 29/7.
The transaction is a part of spending+CB cycle from 29/7-28/8.
No contribution to transactions posted on 29/6-28/7.
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My statement date 29 July, I spent 1k on 28 July, but posted on 29 July.
So, I assume I can actually spend another 1500 only to get max cashback in my Aug21 statement? Just need to make sure the additional 1.5k is posted latest by 28 Aug.

Is my understanding correct?

This post has been edited by mamamia: Jul 29 2021, 03:20 PM
ClarenceT
post Jul 29 2021, 03:48 PM

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QUOTE(mamamia @ Jul 29 2021, 03:19 PM)
My statement date 29 July, I spent 1k on 28 July, but posted on 29 July.
So, I assume I can actually spend another 1500 only to get max cashback in my Aug21 statement? Just need to make sure the additional 1.5k is posted latest by 28 Aug.

Is my understanding correct?
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Yes, +1500 only.

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