QUOTE(contestchris @ Jul 24 2021, 09:10 AM)
Guys, RHB is denying me my RM25 signup cash back, RM100 additional signup cash back, and Shell 12% bonus cash back on the basis that I had cancelled RHB credit card in the prior 6 months.
Yes true, it happened, but those were credit card auto applied by the banker handling my housing loan. I didn’t want it and cancelled them as soon as I could. Never activated the cards.
I even have a thread on this forum:
https://forum.lowyat.net/topic/5087555I feel it is unfair I am being denied promotional cash back that I should deserve. The credit cards applied with my housing loan weren’t even signed off by me!
I complained and explained to RHB but they still said I will not be given the cash backs. Should I forward this matter to Bank Negara, or should I just accept the situation?
I had similar issue with Ambank as well, applied a card, wrong card sent, didn't activate but Ambank cancel it, then less than 1 year I applied again, but I didn't realise the previous wrong card was counted as previous application, so no sign-up bonus
If it make things worst, I need to wait 1 year to realise this, I had since cancelled Ambank CC