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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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cucikaki
post Jul 6 2021, 09:40 AM

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QUOTE(beLIEve @ Jul 6 2021, 05:27 AM)
checked if your shoppee pay +800 or +2800? i think the campaign is per account, so if you are holding another RHB card, it should be fine blocking the affected card. just dont reverse the $800
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My shopee is 800.

The 2800 is different description.

The CC limit left 200 anyway. Dont think they can charge any further.

Every month i have fraud transaction on my card/parents card which also used by me for campaigns.

Apr - Maybank
May - HLB
June - Ambank
July - RHB

Not sure coincident or what but all the cards were saved card in Shopee & BigPay, except for Maybank only saved card in Shopee only.
contestchris
post Jul 6 2021, 01:04 PM

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Contacted RHB on 18 June via email and 25 June via secure mail. No response to zero cashback for activation/Shell campaigns.
mamamia
post Jul 6 2021, 02:07 PM

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QUOTE(cucikaki @ Jul 6 2021, 09:40 AM)
My shopee is 800.

The 2800 is different description.

The CC limit left 200 anyway. Dont think they can charge any further.

Every month i have fraud transaction on my card/parents card which also used by me for campaigns.

Apr - Maybank
May - HLB
June - Ambank
July - RHB

Not sure coincident or what but all the cards were saved card in Shopee & BigPay, except for Maybank only saved card in Shopee only.
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if these happened, might be ur home wifi got hacked?
plug
post Jul 7 2021, 03:45 PM

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Wanna ask all taikors, for the JOM RAYA campaign, is it eligible when spend for:
-tnb
-telco bill
-insurance
-unifi
-cukai taksiran
-ipay88

Hope all taikors can help clarify, I have read the tnc but still not so sure bout it. Thx

This post has been edited by plug: Jul 7 2021, 09:42 PM
cclim2011
post Jul 8 2021, 09:28 PM

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tng saved card didn't get the 5% ewallet... instead get 0.2%. anyone in same situation? thanks.
rojakwhacker
post Jul 8 2021, 11:16 PM

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QUOTE(cclim2011 @ Jul 8 2021, 09:28 PM)
tng saved card didn't get the 5% ewallet... instead get 0.2%. anyone in same situation? thanks.
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Try spend on Touch and go ewallet with not saved card method for next statement onward.
cclim2011
post Jul 8 2021, 11:39 PM

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QUOTE(rojakwhacker @ Jul 8 2021, 11:16 PM)
Try spend on Touch and go ewallet with not saved card method for next statement onward.
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forgot. coz i saw there is category for ewallet apart from online so I tot they won't detect by mcc code. so didn't remove card. hmm. let me request.

but rhb customer service is totally irresponsible. requested two times to change statement date. both also said confirm changed but in the end never change.
sjz
post Jul 9 2021, 08:58 AM

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QUOTE(cclim2011 @ Jul 8 2021, 11:39 PM)
forgot. coz i saw there is category for ewallet apart from online so I tot they won't detect by mcc code. so didn't remove card. hmm. let me request.

but rhb customer service is totally irresponsible. requested two times to change statement date. both also said confirm changed but in the end never change.
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they tell me they can only change the statement date AFTER you clear all outstanding statement balance.

after clear the outstanding, drop them a secure mail and they will do it.

don't bother to call them, noone will ever answer the damn phone

This post has been edited by sjz: Jul 9 2021, 08:58 AM
cclim2011
post Jul 9 2021, 10:16 AM

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QUOTE(sjz @ Jul 9 2021, 08:58 AM)
they tell me they can only change the statement date AFTER you clear all outstanding statement balance.

after clear the outstanding, drop them a secure mail and they will do it.

don't bother to call them, noone will ever answer the damn phone
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👌 tq. in rhbnow or some email address?
sjz
post Jul 9 2021, 05:17 PM

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QUOTE(cclim2011 @ Jul 9 2021, 10:16 AM)
👌 tq. in rhbnow or some email address?
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in rhbnow.
secure mail.
they know its you and no need further verification
effectz
post Jul 10 2021, 09:01 AM

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Reloaded rm600 for e wallet campaign at 00:00:14, hope can earn this time.

It must be not from saved card? :thinking:

This post has been edited by effectz: Jul 10 2021, 09:02 AM
rojakwhacker
post Jul 10 2021, 11:12 AM

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QUOTE(effectz @ Jul 10 2021, 09:01 AM)
Reloaded rm600 for e wallet campaign at 00:00:14, hope can earn this time.

It must be not from saved card? :thinking:
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For Touch and go ewallet.
effectz
post Jul 10 2021, 03:00 PM

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QUOTE(rojakwhacker @ Jul 10 2021, 11:12 AM)
For Touch and go ewallet.
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So for TnG ewallet it must NOT be from saved card?
MGM
post Jul 11 2021, 12:27 PM

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QUOTE(beLIEve @ Jun 30 2021, 06:35 AM)
Congrat!JomRAYA W9T1CB fully posted

didn't join/win T2, so i dont have info.
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Anyone has got the cb for Week 11, 24-6 to 30-6 of the JOmraya campaign?
cucikaki
post Jul 11 2021, 12:37 PM

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QUOTE(MGM @ Jul 11 2021, 12:27 PM)
Anyone has got the cb for Week 11, 24-6 to 30-6 of the JOmraya campaign?
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Not yet.

Only week 10 is in
rojakwhacker
post Jul 12 2021, 10:00 AM

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QUOTE(effectz @ Jul 10 2021, 03:00 PM)
So for TnG ewallet it must NOT be from saved card?
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You can try some small amount to find out in next statement.
triple c
post Jul 12 2021, 11:50 AM

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Hi, anyone can confirm Jompay transaction is considered for spending tier requirement for RHB SHELL card?

cybpsych
post Jul 12 2021, 11:51 AM

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QUOTE(triple c @ Jul 12 2021, 11:50 AM)
Hi, anyone can confirm Jompay transaction is considered for spending tier requirement for RHB SHELL card?
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have you read the T&C?

what does it say? which part is unclear?
beLIEve
post Jul 12 2021, 03:12 PM

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QUOTE(MGM @ Jul 11 2021, 12:27 PM)
Anyone has got the cb for Week 11, 24-6 to 30-6 of the JOmraya campaign?
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just received SMS for Week 11 few mins ago.

apparently i did not participate Week 10 at all. No wonder such a quiet week last week. not a single cashback tongue.gif
MGM
post Jul 12 2021, 03:58 PM

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QUOTE(beLIEve @ Jul 12 2021, 03:12 PM)
just received SMS for Week 11 few mins ago.

apparently i did not participate Week 10 at all. No wonder such a quiet week last week. not a single cashback tongue.gif
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Received this sms too:
RM0 Congrats! You've earned RM15.00 cashback from RHB Credit Card/i Spend Campaign. Info@ rhbgroup.com/s/JR7. Continue to spend with us for more rewards!
Got only 1 out of 2.

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