QUOTE(cybpsych @ Apr 23 2021, 10:59 AM)
MCC is eligible, suspect is the description that is the culprit since the T&C spelled out the exact description that is "acceptable" 
I thought MCC is toll or something?Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC
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Apr 23 2021, 11:03 AM
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72,771 posts Joined: Sep 2005 From: KUL |
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Apr 23 2021, 11:15 AM
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65,262 posts Joined: Jan 2003 |
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Apr 23 2021, 11:25 AM
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72,771 posts Joined: Sep 2005 From: KUL |
QUOTE(cybpsych @ Apr 23 2021, 11:15 AM) yep, mcc 4784 is eligible OK, in this case, were you saying MCC is correct but description is wrong? I didn't know description is also playing a role here.![]() your transactions not impacted since you have other online/ewallets to contribute the RM50 bonus cashback. other ppl with majority/exclusive spending at TNG ewallet would get shocked Can you explain more? I'm asking my friend in TnG to check internally. |
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Apr 23 2021, 11:37 AM
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65,262 posts Joined: Jan 2003 |
QUOTE(fruitie @ Apr 23 2021, 11:25 AM) OK, in this case, were you saying MCC is correct but description is wrong? I didn't know description is also playing a role here. guessing now, since one user here already didnt get bonus cb for the new tng "wallet" description.Can you explain more? I'm asking my friend in TnG to check internally. that means, likelihood RHB is validating both description + mcc. to add more complication, it seems tng "wallet" also not identified as Online for bonus cashback. so, i'm also guessing RHB got a funny way to check txn eligibility: MCC > category > description this may cause tng "wallet" MCC to be grouped first, hence not under "Online"; but then it didnt match description. Online Spend Online Spend MCCs under e-Commerce mode. E-Commerce transaction definition means ‘Transaction Mode = M, D, S and U” (*No duplicate of Cash Back will be awarded if the transactions also fall into above Top Up eWallet & Grocery MCC) This post has been edited by cybpsych: Apr 23 2021, 11:37 AM |
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Apr 23 2021, 11:45 AM
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72,771 posts Joined: Sep 2005 From: KUL |
QUOTE(cybpsych @ Apr 23 2021, 11:37 AM) guessing now, since one user here already didnt get bonus cb for the new tng "wallet" description. that means, likelihood RHB is validating both description + mcc. to add more complication, it seems tng "wallet" also not identified as Online for bonus cashback. so, i'm also guessing RHB got a funny way to check txn eligibility: MCC > category > description this may cause tng "wallet" MCC to be grouped first, hence not under "Online"; but then it didnt match description. Online Spend Online Spend MCCs under e-Commerce mode. E-Commerce transaction definition means ‘Transaction Mode = M, D, S and U” (*No duplicate of Cash Back will be awarded if the transactions also fall into above Top Up eWallet & Grocery MCC) Never mind, I asked him to look into the MCC why now under Toll and Bridge fees. |
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Apr 23 2021, 12:00 PM
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65,262 posts Joined: Jan 2003 |
QUOTE(fruitie @ Apr 23 2021, 11:45 AM) Never mind, I asked him to look into the MCC why now under Toll and Bridge fees. seems the bank assign toll mcc because of thinking TNG = tng card/rfid/toll business nature haha i guess TNG Digital didnt justify it properly that this is ewallet/digital service provider, not toll service provider |
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Apr 23 2021, 12:35 PM
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6,419 posts Joined: Jun 2005 |
QUOTE(cybpsych @ Apr 23 2021, 11:15 AM) yep, mcc 4784 is eligible If can't earn ewallet cashback meaning the E-Wallet Top Up Campaign 2021 also will be affected...![]() your transactions not impacted since you have other online/ewallets to contribute the RM50 bonus cashback. other ppl with majority/exclusive spending at TNG ewallet would get shocked Like that really susah... need to avoid TnG ewallet for the top up campaign as well.. |
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Apr 23 2021, 12:42 PM
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65,262 posts Joined: Jan 2003 |
QUOTE(mamamia @ Apr 23 2021, 12:35 PM) If can't earn ewallet cashback meaning the E-Wallet Top Up Campaign 2021 also will be affected... no ideaLike that really susah... need to avoid TnG ewallet for the top up campaign as well.. who knows, different staff handle the campaign vs card cashback can define the T&Cs differently This post has been edited by cybpsych: Apr 23 2021, 12:44 PM |
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Apr 23 2021, 01:00 PM
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72,771 posts Joined: Sep 2005 From: KUL |
QUOTE(cybpsych @ Apr 23 2021, 12:00 PM) yeah cuz their (new) acquirer bank gotta understand TNG DIGITAL's business and assign it properly. Yeah, he did ask if only affecting one bank. I told him all banks. Then, he asked if only TnG has this issue and not other ewallets, I told him only TnG. seems the bank assign toll mcc because of thinking TNG = tng card/rfid/toll business nature haha i guess TNG Digital didnt justify it properly that this is ewallet/digital service provider, not toll service provider I already sent my feedback to him, fingers crossed will be solved soon. |
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Apr 23 2021, 01:07 PM
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Senior Member
6,419 posts Joined: Jun 2005 |
QUOTE(fruitie @ Apr 23 2021, 01:00 PM) Yeah, he did ask if only affecting one bank. I told him all banks. Then, he asked if only TnG has this issue and not other ewallets, I told him only TnG. OT: just wonder is Affin Bank, YOLO & OCBC also affected? I already sent my feedback to him, fingers crossed will be solved soon. |
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Apr 23 2021, 01:09 PM
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Staff
72,771 posts Joined: Sep 2005 From: KUL |
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Apr 23 2021, 01:24 PM
Show posts by this member only | IPv6 | Post
#4932
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14,905 posts Joined: May 2015 |
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Apr 23 2021, 01:30 PM
Show posts by this member only | IPv6 | Post
#4933
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18,397 posts Joined: Oct 2010 |
TnG wallet E-COMM 2 using LFC qualified for cb.
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Apr 23 2021, 01:32 PM
Show posts by this member only | IPv6 | Post
#4934
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14,905 posts Joined: May 2015 |
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Apr 23 2021, 01:59 PM
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72,771 posts Joined: Sep 2005 From: KUL |
Can I know if anyone getting the 10% cash back recently? I got RM 25 activation cash back only. Do they come together? I mean the different types of cash back.
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Apr 23 2021, 02:06 PM
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6,419 posts Joined: Jun 2005 |
QUOTE(ClarenceT @ Apr 23 2021, 01:24 PM) Similar to old Boost (before March 2019), you can choose you want ONLINE (with OTP) or AUTO DEBIT (no OTP). so far i havent use Affin for TnG ewallet and i've use up the quota for this month, need to wait next statement cycle only can test...Affin may give CB to Auto debit transactions. Test it. QUOTE(fruitie @ Apr 23 2021, 01:59 PM) Can I know if anyone getting the 10% cash back recently? I got RM 25 activation cash back only. Do they come together? I mean the different types of cash back. I just receive RM25 cb posted on 21 Apr, guess the 10% cashback will be later... let's wait for it... i did my RM1k on 21 Mar.. |
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Apr 23 2021, 02:36 PM
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72,771 posts Joined: Sep 2005 From: KUL |
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Apr 23 2021, 04:06 PM
Show posts by this member only | IPv6 | Post
#4938
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Senior Member
5,846 posts Joined: Sep 2009 |
QUOTE(fruitie @ Apr 23 2021, 10:42 AM) Statement date is 22nd though. My transactions as below: » Click to show Spoiler - click again to hide... « I saw your Transactions TNG, Lazada and Shoppee pay, so only the touch and go rm500 is not considered ewallet correct? So the 10%cashback later will be rm50 from that touch and go , Shoppee pay entitled for the 10% cashback, Any one can share? |
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Apr 23 2021, 04:27 PM
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72,771 posts Joined: Sep 2005 From: KUL |
QUOTE(guy3288 @ Apr 23 2021, 04:06 PM) I saw your Transactions TNG, Lazada and Shoppee pay, so only the touch and go rm500 is not considered ewallet correct? Yea, only RM 500 TnG is not e-wallet.So the 10%cashback later will be rm50 from that touch and go , Shoppee pay entitled for the 10% cashback, Any one can share? However, for 10% I already spent in last statement, not this one. I spent 1k on Lazada, not Lazada Wallet. |
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Apr 23 2021, 07:07 PM
Show posts by this member only | IPv6 | Post
#4940
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Senior Member
1,027 posts Joined: May 2008 |
CASH BACK OTHER
1.10 Anynone have idea what is this cash back? |
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