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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC
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fruitie
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 Mar 16 2021, 07:16 PM
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Rise and Shine
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QUOTE(sg999 @ Mar 16 2021, 07:06 PM) I would advise visit the bank again if you want solve it fast. Call center can't help u much They even instructed me register OTP at ATM.  I guess I will go again next round when I pick up the VS. Yesterday I spent 2 hours to collect card and registered this online banking, it is crazy. I don't have so much time to spend there as I'm working.  QUOTE(sg999 @ Mar 16 2021, 07:12 PM) Yes from HQ, the staff will key in my application otp detail in computer, and staff from HQ will call and verify. Alright, I didn't know there is this step, never heard from others sharing here as well. |
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LemonJane
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Mar 16 2021, 08:12 PM
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After nearly a month, just got my Shell card. Would like to confirm: During the campaign period till July 2021, lowest monthly spending level of <RM800 will get 18% CB for Shell petrol right? That's the way I see this table.  |
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LemonJane
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Mar 16 2021, 08:17 PM
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QUOTE(LemonJane @ Mar 16 2021, 08:12 PM) After nearly a month, just got my Shell card. Would like to confirm: During the campaign period till July 2021, lowest monthly spending level of <RM800 will get 18% CB for Shell petrol right? That's the way I see this table. I'm asking because No.8 of TnC makes no mention of below RM800 spending. See this  |
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rojakwhacker
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Mar 16 2021, 08:42 PM
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QUOTE(LemonJane @ Mar 16 2021, 08:12 PM) After nearly a month, just got my Shell card. Would like to confirm: During the campaign period till July 2021, lowest monthly spending level of <RM800 will get 18% CB for Shell petrol right? That's the way I see this table. If you are referring to the Shell petrol 18% (18% campaign +12% card features), it is only for 60 days starting from card approved date and for new principal card. See clause 2.2 in the term and condition below. https://www.rhbgroup.com/shellcard/files/RH...02021_17Jan.pdfThis post has been edited by rojakwhacker: Mar 16 2021, 08:46 PM |
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limeuu
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Mar 16 2021, 09:02 PM
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anyone having problem with rhb online banking? cannot receive the tags....
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smartfreak
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Mar 16 2021, 11:11 PM
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QUOTE(limeuu @ Mar 16 2021, 09:02 PM) anyone having problem with rhb online banking? cannot receive the tags.... No issue login rhbnow and getting TAC. |
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Kyan0411
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Mar 17 2021, 12:01 PM
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QUOTE(rojakwhacker @ Mar 16 2021, 08:42 PM) If you are referring to the Shell petrol 18% (18% campaign +12% card features), it is only for 60 days starting from card approved date and for new principal card. See clause 2.2 in the term and condition below. https://www.rhbgroup.com/shellcard/files/RH...02021_17Jan.pdfThanks for pointing out it is only for 60 days. I almost forgot that this is for 60 days only. I thought last until july2021 for all |
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LemonJane
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Mar 17 2021, 05:25 PM
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QUOTE(rojakwhacker @ Mar 16 2021, 08:42 PM) If you are referring to the Shell petrol 18% (18% campaign +12% card features), it is only for 60 days starting from card approved date and for new principal card. See clause 2.2 in the term and condition below. https://www.rhbgroup.com/shellcard/files/RH...02021_17Jan.pdfOh? Doesn't 2.2 refer to activation period of 60 days, meaning we have to activate the card within 60 days of approval? 21/1/21 to 31/7/21 is the "sign up and spend" period as in clause 2.1 So my understanding is it's for the period until 31/7/21. |
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mamamia
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Mar 17 2021, 05:56 PM
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QUOTE(chuapk1977 @ Mar 16 2021, 02:32 PM) cashxcess can be done thru RHB mobile apps. just a few clicks the money is in, no need to go thru rhb personnel can only do via app? cannot do via website? |
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!@#$%^
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Mar 17 2021, 05:59 PM
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QUOTE(chuapk1977 @ Mar 16 2021, 02:32 PM) cashxcess can be done thru RHB mobile apps. just a few clicks the money is in, no need to go thru rhb personnel got 0% promo? |
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cybpsych
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Mar 17 2021, 06:08 PM
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rojakwhacker
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Mar 17 2021, 07:08 PM
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QUOTE(LemonJane @ Mar 17 2021, 05:25 PM) Oh? Doesn't 2.2 refer to activation period of 60 days, meaning we have to activate the card within 60 days of approval? 21/1/21 to 31/7/21 is the "sign up and spend" period as in clause 2.1 So my understanding is it's for the period until 31/7/21. May be you are right, waiting your result on April 2021 , if still get cashback after 60 days (i will also test it) then is good news to every new principal card user.  |
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sg999
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Mar 17 2021, 10:53 PM
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Bad news,
Until now i didn't get RM25 cash back since first transaction at 24/2.
Should be finished slot oledi?
This post has been edited by sg999: Mar 17 2021, 10:54 PM
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sg999
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Mar 18 2021, 12:06 AM
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QUOTE(DabLRT @ Mar 4 2021, 12:37 PM) i didnt get the RM50 activation despite spending 2k already. Sounds weird Need to wait one month? |
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DabLRT P
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Mar 18 2021, 09:32 AM
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New Member
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QUOTE(sg999 @ Mar 18 2021, 12:06 AM) I wonder too. Maybe I will call RHB to ask later during my lunch break. |
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ClarenceT
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Mar 18 2021, 09:40 AM
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QUOTE(sg999 @ Mar 17 2021, 10:53 PM) Bad news, Until now i didn't get RM25 cash back since first transaction at 24/2. Should be finished slot oledi? QUOTE(DabLRT @ Mar 18 2021, 09:32 AM) I wonder too. Maybe I will call RHB to ask later during my lunch break. T&C - (12) https://www.rhbgroup.com/crd_acquisition/fi...Jan-Mar2021.pdf |
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DabLRT P
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Mar 18 2021, 10:25 AM
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New Member
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QUOTE(ClarenceT @ Mar 18 2021, 09:40 AM) Thanks Clarence for the clarification. I tried calling RHB but as usual, nobody will answer the call. |
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MGM
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Mar 18 2021, 10:33 AM
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QUOTE(DabLRT @ Mar 18 2021, 10:25 AM) Thanks Clarence for the clarification. I tried calling RHB but as usual, nobody will answer the call. CS so bad then how to call for this?  |
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tan_aniki
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Mar 18 2021, 10:44 AM
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QUOTE(MGM @ Mar 18 2021, 10:33 AM) CS so bad then how to call for this? write in the secure mail online, they will do the "write" an instalment as well |
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DabLRT P
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Mar 18 2021, 11:04 AM
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New Member
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QUOTE(MGM @ Mar 18 2021, 10:33 AM) CS so bad then how to call for this? Speaking of that, they called me back.... |
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