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Credit Cards RHB Credit Card, Open discussion/frustration with RHB CC

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rojakwhacker
post Jan 21 2021, 09:44 AM

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QUOTE(ClarenceT @ Jan 21 2021, 08:46 AM)
RHB Shell Visa Credit Card
Earn up to 12% Cash back when you fuel up at Shell.
Up to 5% Cash back - Groceries, Online, E-wallet.  tongue.gif
No Annual Fee (1st year waived. 2nd year onwards waived with a minumum of 24 swipes in a year)

https://www.rhbgroup.com/shellcard/index.ht..._campaign=Shell
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Good card thumbsup.gif

Do RHB show any document requirement to apply for this card?

Edit:
Just found it in:
https://www.rhbgroup.com/personal/cards/cre...view/index.html

This post has been edited by rojakwhacker: Jan 21 2021, 09:45 AM
rojakwhacker
post Jan 21 2021, 02:51 PM

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QUOTE(ClarenceT @ Jan 21 2021, 09:54 AM)
I got my RHB card a few years ago, just to support a local RHB branch.
A RHB's processing officer asked some funny questions (I can't remember what they asked) and requested some irrelevant documents, I asked her to check with local manager, "take it or leave it".  devil.gif  tongue.gif
(used to be their premier banking customer)

https://www.rhbgroup.com/files/personal/car...it-Card_PDS.pdf
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No form available at kuching RHB branch yet. Have to wait around 2weeks to know if the form is available for apply.
rojakwhacker
post Jan 26 2021, 01:05 PM

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I start apply the RHB shell visa credit card on afternoon yesterday. Received a message stated my credit card application is approved. That was too fast. Now waiting for call for further confirmation. Attached Image
rojakwhacker
post Jan 26 2021, 01:08 PM

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QUOTE(GrumpyNooby @ Jan 26 2021, 01:06 PM)
Already approved.
What further confirmation that you wanted for?
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Waiting to collect the card. tongue.gif
rojakwhacker
post Jan 26 2021, 01:11 PM

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QUOTE(GrumpyNooby @ Jan 26 2021, 01:09 PM)
What is your instruction to them?
Send to your mailing address or self pickup at the branch of your choice?
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For RHB, they did not ask me about this. Possibly self pickup at branch.
rojakwhacker
post Jan 26 2021, 01:15 PM

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QUOTE(GrumpyNooby @ Jan 26 2021, 01:12 PM)
They didn't ask you?  blink.gif
Yesterday the agent did confirm with me on the branch that I want to do the self pickup.
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I could not recall answer this. hmm.gif tongue.gif
rojakwhacker
post Jan 26 2021, 01:47 PM

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QUOTE(ClarenceT @ Jan 26 2021, 01:36 PM)
Congrats, no need to spend time looking for cheap Petronas Giftcard, Petronas eVoucher and Setel credit now.
I still have a lot of Setel credit, PGC, PeV (Presto credit), Mesra reward and Hotlink reward (Free Petronas vouchers), I won't use the RHB-Shell CC to pump petrol in the next few months.  tongue.gif
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I also have to finish up all my Petronas Giftcard, Petronas eVoucher and Setel credit before using RHB shell credit card for petrol pump.

If the rate of cashback for Petronas credit is higher than 12%, would still consider to pick Petronas. tongue.gif
rojakwhacker
post Jan 26 2021, 03:56 PM

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QUOTE(ChiaW3n @ Jan 26 2021, 03:38 PM)
So fast ya! I think I drop by to the branch itself better, so fast!
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I submit through bank branch too. Yes, it was fast.
rojakwhacker
post Feb 8 2021, 01:23 PM

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QUOTE(GrumpyNooby @ Feb 8 2021, 01:16 PM)
Received SMS just now

RM0 RHB: Thank you for your patience. Your RHB Shell Visa Credit Card/-i will reach you within 2 weeks. For inquiry, call 03-92068118.
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The card can be received any days within this week (left 3 days) or next week. hmm.gif
rojakwhacker
post Feb 9 2021, 09:45 PM

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QUOTE(GrumpyNooby @ Feb 9 2021, 08:55 PM)
During the call for verification, I had specifically told the TSE that I'm only interested to apply for one and only one card; not other cards.
Hope they won't send extra cards bundled in the envelope during pick up at the designated branch.  dry.gif
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If existing bank account user and have access to RHB online account, can check the number of card there. Mine is only RHB Shell visa credit card there although physical card still not delivered yet.

QUOTE(!@#$%^ @ Feb 9 2021, 09:11 PM)
hmm so it's true must apply bundle ka? my officer didn't tell me until i asked about it.
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No such thing. I applied RHB Shell Visa credit card only. The card still not deliver to me yet.
rojakwhacker
post Feb 10 2021, 02:34 PM

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No one from Sarawak got their RHB Shell Visa credit card yet? No hope for tomorrow then will have to wait until next week.
rojakwhacker
post Feb 10 2021, 02:41 PM

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QUOTE(ClarenceT @ Feb 10 2021, 02:40 PM)
RM0 RHB: Thank you for your patience. Your RHB Shell Visa Credit Card/-i will reach you within 2 weeks. For inquiry, call 03-92068118.

I got this SMS on Monday. Unlikely RHB Kuching officer will call me to collect the new card this week. sad.gif
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Me too, received sms on monday 1.15pm. Still waiting for call.

Not sure how fast can the normal delivery reach the bank branch in sarawak.

This post has been edited by rojakwhacker: Feb 10 2021, 02:42 PM
rojakwhacker
post Feb 17 2021, 09:56 AM

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QUOTE(ClarenceT @ Feb 17 2021, 07:50 AM)
Don't know, their system should have been upgraded now.

My case was more complicated. I got RHB CC (Travel Money) + Savings + Loan + Online banking about 15 years ago. Then I ended CC + Loan and Savings turned into dormant but not closed.

5 years ago, I got RHB VS, tried to use back the online banking ID (surprisingly still existed) but I already forgot the password. After struggling for a few months (no e-statement at that time) I still couldn't get back my online banking account. So I opened another Savings account at another branch, with a new ATM card I could reset and create another online banking ID (at ATM) and view my CC transactions.
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Have you received your RHB Shell Visa credit card yet?
rojakwhacker
post Feb 17 2021, 11:12 AM

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QUOTE(BlackGold @ Feb 17 2021, 10:45 AM)
anyone have issues adding rhb cc in petronas setel app?.mine keep decline with transaction did not pass all risk checks error.
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Your Shell petrol consumption exceed RM417 until you need to top up into Petronas Setel app? hmm.gif

Are you able to add the card into other e-wallet?

This post has been edited by rojakwhacker: Feb 17 2021, 11:13 AM
rojakwhacker
post Feb 22 2021, 02:18 PM

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QUOTE(rojakwhacker @ Feb 10 2021, 02:41 PM)
Me too, received sms on monday 1.15pm. Still waiting for call.
Not sure how fast can the normal delivery reach the bank branch in sarawak.
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QUOTE(rojakwhacker @ Feb 17 2021, 09:56 AM)
Have you received your RHB Shell Visa credit card yet?
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I collected my card today. icon_idea.gif Time to spend.
rojakwhacker
post Feb 22 2021, 02:28 PM

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QUOTE(ClarenceT @ Feb 22 2021, 02:26 PM)
Just a precaution. first transaction not on Shopee/ShopeePay, Lazada/Lazada Wallet, Bigpay, Boost or Grabpay!
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confused.gif RM30 Shell Petrol Eligible? hmm.gif

Edit: Just found out Minimum Eligible first Transaction amount must be RM50.

This post has been edited by rojakwhacker: Feb 22 2021, 02:30 PM
rojakwhacker
post Feb 22 2021, 02:42 PM

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QUOTE(rojakwhacker @ Feb 22 2021, 02:28 PM)
confused.gif RM30 Shell Petrol Eligible? hmm.gif

Edit: Just found out Minimum Eligible first Transaction amount must be RM50.
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Petrol > not eligible. I guess can only do shopping in supermarket. laugh.gif

First transaction minimum RM50 > RM25 cashback.

Subsequent transaction minimum RM50 > 10% cashback.

Next transaction > shell > 30% cashback until 31 July 2021 > need further details.

This post has been edited by rojakwhacker: Feb 22 2021, 02:43 PM
rojakwhacker
post Feb 22 2021, 04:12 PM

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QUOTE(cucikaki @ Feb 22 2021, 03:48 PM)
How long does this shell card process?

Last week i receive whatsapp from the agent for the files, then erm i think wednesday someone call do verification.

But until today the application has not surface in my eccris
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25/01/2021 apply in bank branch.
26/01/2021 sms card approved.
08/02/2021 sms patience, reach within 2 weeks.
22/02/2021 call, collect.

Existing RHB saving account user, no RHB credit card.
rojakwhacker
post Feb 22 2021, 07:41 PM

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QUOTE(ClarenceT @ Feb 22 2021, 02:26 PM)
Just a precaution. first transaction not on Shopee/ShopeePay, Lazada/Lazada Wallet, Bigpay, Boost or Grabpay!
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QUOTE(rojakwhacker @ Feb 22 2021, 02:42 PM)
Petrol > not eligible. I guess can only do shopping in supermarket. laugh.gif
First transaction minimum RM50 > RM25 cashback.
Subsequent transaction minimum  RM50 > 10% cashback.
Next transaction > shell > 30% cashback until 31 July 2021 > need further details.
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QUOTE(ClarenceT @ Feb 22 2021, 02:44 PM)
Mine not NTB, so target First transaction minimum RM50 > RM25 cashback only.
Hopefully eligible.
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Finish my first payment using RHB Shell visa credit card and got the sms. RM25 should be confirmed. biggrin.gif
Attached Image
rojakwhacker
post Feb 22 2021, 07:43 PM

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QUOTE(ClarenceT @ Feb 22 2021, 07:03 PM)
First transaction RM0.00 - 4.00 to add card!
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This can be consider as first transaction as well? I did this on my second transaction.

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