iDiGi Price Plan for iPhone

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Calculations on plan + iPhone price:
iPhone 6 calculations
iPhone 6P calculations

Special benefits:






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This post has been edited by yezhacolic: Nov 1 2014, 03:01 PM

Frequently Asked Questions

Q1. What is new about the iPhone 5?
A1. The iPhone 5 is built with 6 new key features, which are:
* An all new design that is 18% thinner and 20% lighter compared to the iPhone 4S
* 4-inch Retina display
* A6 chip – with faster graphics and enhanced power efficiency
* New Apple EarPods
* 8-megapixel iSight camera
* iOS 6 – the world’s most advanced mobile OS with Apple Maps and Siri

Q2. Do I need to pay an extra fee for the Nano SIM card?
A2. No. The Nano SIM card is FREE if you sign up for an iDiGi plan with DiGi.

Q3. How many iPhone 5 models are there for me to choose from?
A3. DiGi will be launching all six (6) iPhone 5 models, which are:


Q4. Can I choose the colour of my iPhone 5?
A4. Yes, you can. However, this is subject to stock availability.

Q5. What is the credit limit for each iDiGi plan?
A5. Please refer to the table below (as per current Mass/Enterprise plans) for more information:



Q6. What are the payment methods available if I sign up for the iPhone 5 with an iDiGi plan?
A6. You can sign up for the iPhone 5 via cash, credit card or 0% Interest Easy Payment Plan (EPP).

Q7. Do I need to pay a stamping fee?
A7. Yes, a stamping fee of RM10 is applicable to ALL new registrations. This will show up in your first monthly statement.

Q8. Will I enjoy friends and family™ rates with iDiGi?
A8. Yes, you can have up to a maximum of six (6) friends and family™ numbers under your iDiGi plan.

Q9. What is the main benefit of friends and family™?
A9. friends and family™ allows you to make cheaper voice calls, SMS and MMS to six (6) of your favourite DiGi numbers.

Q10. Where can I purchase the iPhone 5 from DiGi?
A10. You can purchase the iPhone 5 from DiGi at your nearest DiGi Store INFO or via DiGi Store Online.

Q11. What are the accepted credit cards for the iPhone 5 payment?
A11. For single-swipe credit card transactions:
- We accept all credit cards except Diners

For 24-month 0% Interest Easy Payment Plan (EPP):
- Maybank, Citibank, CiMB, HSBC, Public Bank & RHB credit cards only.
(For online purchases, EPP is available to Maybankard Visa and Maybankard MasterCard holders only.)

Q12. Can I use my FREE iDiGi voice call, SMS and MMS quota when I am roaming abroad?
A12. No. All voice call, SMS and MMS quota are exclusively for domestic use. When roaming overseas, the prevailing data roaming charges will apply.

Q13. How do I check my FREE quota usage?
A13. At the moment, there is no way for you to check your quota usage or your remaining units. However, you can log on to the Online Customer Service (OCS) portal to view your itemised bill. Usage of free units will appear zero-rated.

Q14. I am on an iDiGi plan. Can I sign up for a supplementary line?
A14. Yes. You can sign up to a maximum of six (6) supplementary lines.

Q15. Is there a penalty fee if I plan to terminate my contract before it expires?
A15. Yes. You will be charged RM500 if you terminate your contract before it expires.

Q16. What is my Internet speed after I have exceeded my monthly quota?
A16. Your Internet speed after you have exceeded your monthly quota is 64kbps.

Q17. Can I perform Internet quota reload?
A17. Sorry, Internet reloads are not applicable with iDiGi at this point of time.

Q18. Can I enjoy International Roaming if I sign up for an iDiGi plan?
A18. Yes. You can enjoy International Roaming if you sign up for an iDiGi plan. Please call 016 221 1800 to activate International Roaming. Before travelling, it is advisable to check the DiGi International Roaming page to see if rates have been revised as well as to learn more about special the promotions/rates that you can enjoy.

Q19. I am currently with another telco. Can I switch over to DiGi by purchasing the iPhone 5 with an iDiGi contract?
A19. Yes. You will be given a Mobile Number Portability (MNP) SIM card. Once you have received the "Welcome SMS" from DiGi, please return to the same DiGi Store to purchase the iPhone 5 within seven (7) days.

Q20. Do I have to make a full payment if I want to switch to DiGi (MNP)?
A20. No. You will receive a new SIM pack from DiGi first. Once your number has been successfully ported over to DiGi, your line will be activated with the iDiGi plan. You are required to return to the same DiGi Store to make payment and collect the iPhone 5. This process will take approximately five (5) working days if your port-in is successful.

Q21. What is the warranty period for the iPhone 5?
A21. The iPhone warranty period is 12 months from the date of successful phone activation. In the event where device replacement is necessary, you are advised to bring your iPhone 5 to a DiGi Retail Centre for inspection. Please note that you may be charged a minimum amount of RM1,000 if your iPhone does not comply with the Apple Replacement Policy at the point of inspection by a DiGi Tech Specialist. The minimum amount charged is also subject to change without prior notice.

Q22. My device is faulty. What should I do now?
A22. If your device is faulty, please bring your phone to the nearest DiGi Retail Centre for inspection. Our DiGi Tech Specialist will advise you on whether your iPhone is eligible for a replacement or not, subject to the Apple Replacement Policy. For more info on the Apple iPhone warranty policy, please click here.

Q23. What do you mean by 1-to-1 replacement warranty?
A23. 1-to-1 replacement warranty means that you will receive a replacement unit immediately if your existing iPhone 5 is faulty. This is subject to DiGi and Apple's Terms & Conditions – valid in line with Apple's 1-Year Warranty.

Q24. I already have an iPhone. Can I sign up for the iDiGi plan?
A24. No, iDiGi plans are exclusive to customers who purchase the iPhone 5 device bundle (with 24-month contract) from DiGi.

Q25. Can I just purchase the iPhone 5 from DiGi without a plan?
A25. No. DiGi does not sell the iPhone 5 without a plan.

Q26. I have signed up for the iPhone 4S with DiGi a few weeks ago. Can I upgrade my iPhone 4S to the iPhone 5?
A26. Sorry, you cannot upgrade your iPhone 4S to the iPhone 5 at the moment. We will keep you updated if there are changes to this policy in the future.

Q27. I am still tied to a DiGi contract. Can I purchase the iPhone 5 at full price and tie it to my existing plan?
A27. We are sorry to announce that we will not sell the iPhone 5 without a new iDiGi contract during the launch. We will keep you updated if there are changes to this policy in the future.

Q28. I have two (2) months to go before my existing DiGi contract ends. Can I sign up for the new iPhone 5?
A28. Yes. You can sign up for the new iPhone 5 via DiGi Store Online or your nearest participating DiGi Retail Centre.

This post has been edited by yezhacolic: Jan 14 2013, 11:22 AM

Guide to track ur current sms and call usage - Strictly for Digi iPhone plan customer ONLY. [Credited to sheahann]

For Digi plan user that wanna track their current SMS and Call usage .
Im using the i88 plan with 200minutes free calls and 200SMS ..
For those who wanna keep track of their usage without having to jailbreak then can have a look here.
As far as i know. Apps store doesnt have those apps to track ur calls and sms(at least for free) while cydia MobileLog(causes FaceTime crash) and CallCounter(not free).
So here's how to do it.

1. Login to Digi OCS .
2. Click Unbilled transaction and the Unbilled Transaction.


3. To track SMS usage.

Choose call type as MO SMS.

My billing ends on 15th November and start a new 1 on 16th november. So i choose 16th november as From , and To to the latest day( if today is dec 7 then choose 7th loh, but in this guide i will just take 18th november as an example).

Now just click Submit and u can see the total SMS u currently used.


OK done with SMS .. its quite straigh forward ..

Now come to the calls usage part . Digi did provide the list but image if u got around 200calls .. are you going to add up 1 by 1 ?

4. To track Calls Usage.

Calls type choose Originating

My billing ends on 15th November and start a new 1 on 16th november. In this guide i choose date From 15th november to 7 December .

In the printscreen i got 77calls .. imagine if u got 200calls and how u gonna sum it up to track ur usage ?


Solution:
1.Click the Download To CSV.
2. Open it up in Excel.
3. Click the "A" column 1 time(to select whole column) .
4.Choose Data > Text to column.
5. In the box choose Delimited then next > Tick Other and put in "|" and then click Finish. Now the data is correctly aligned into column.
6. Click the "D" column(Duration/Volume) then click Home>Format > Format Cells.
7. In the box choose Custom > then replace the word General with hh:mm:ss and then click OK.
8. Now simply click 1 empty cell and type in =SUM(D:D)
9. U can now see the total usage in that box ..



As according to above image, has used up to 1hour 33mins & 28secs ( equivalent to 99min 28second ). If you are on iDigi88, with 200mins free call; you have left 100mins & 32secs on free call.



This post has been edited by yezhacolic: Jan 14 2013, 11:24 AM

RESERVED
~~~~~~~

hehe new thread

Hi guys, im a new n noob postpaid user now. 1st time in my life i change to postpaid after almost 10years in prepaid.

i change to postpaid on 20th dec, so meaning i pay my bills on 19th january is that how it works? kinda blur here. if i dont pay my bills on time, can i still use the line?

and when i sign up the digi smartplan 48, there's an advance payment of rm50. that rm50 means i dont have to pay my 1st month bill? or it will be slowly deducted through monthly bills?

terms and conditions no.4: "The promotional monthly fee is only applicable for first 24 months. After 24 months, the monthly fee reverts to the normal rate."

what does "normal rate" means?
btw if i got this package on 7th January. my billing date will be 6th Feb?

iDiGi 88 for example.

You are paying 60 now.

When contract ends, you pay back 88 lo.

digi can use the rm200 rebate

really?

i already use liao

DiGi mmg can use the 200 rebate from Pakej Komunikasi Belia la.

Already been proven since long already.

ohh so that time have to extend to a new iphone contract liao lo

They'll offer you a rebate, i think.

I'm still on the old iDiGi contract for 1 of my spare phone.

It's 88 minus 20 = 68 per months

Going to terminate that contract since it has expired last month

me can rebate anot?

Kenot brain what you saying.

if you apply, and you are eligible, why kenot rebate?

go register either working or student

print the the succesful page

go to digi

choose the phone and plan

show them the printing

it will minus 200 from the phone let said iphone is 2012 then can minus 200 = 1812

This post has been edited by M4A1: Jan 14 2013, 04:17 PM

its RM1812 bro. lol.

fixed

math bad

ahhh i created the topic regarding Home Button . but already changed to new topic new version .


Anyone here work in DIGI ? anyone face the issue of home button sink and i have to press deeper to make it work ? the function of home button doesnt gone however the feeling of pressing is different =.= ..

Bring it to a DiGi Centre and claim warranty...if still in warranty la...if not send to shop to replace or clean the home button lor...my iPhone 4 has the same problem and a friend fixed it for me (dunno what he did to my phone) but it lasted for 1-2 mths before the hard to press feeling come back again

Actually you can extend the contract for 1 year...
So you can get back your $68 billing..
What to do is go to DIGI Store and ask them bout extended contract...

The best is, they didn't charge you a penalty when you teminated the line within the contract..

I should know better since I'm already on that plan

Gonna cut it off anyways. Too much redundant data plan nowadays.

1. If I opt for this, will they end my current contract early by 2 months?

2. Current plan is paid by EPP where they have already blocked out the amount in my credit card. What if I don't want to choose EPP this time around? What will happen to the blocked amount for the last 2 months within the contract?

Thanks!

This post has been edited by fgt: Jan 15 2013, 02:20 PM

The amount would be forfeited.

can my friend change his idigi 138 to idigi 88?

you can't. only can change from low package to higher ones (88 to 138 for example)

Anyone here received the offer code for extra 1 year warranty coverage by MobiSure when doing pre-order for iPhone5 with DiGi? Anyone received the policy yet?

Hey bro, thanks for your reply but forfeited in what way?

This post has been edited by fgt: Jan 16 2013, 09:09 AM

EPP means you already paid the full amount ma.

The last 2 months consider you pay them already lol.

So you can terminate the contract earlier but you still need to pay the balance last 2 months of EPP on top of your new contract.

I see. But that does not seem fair when they offer early renewal without penalty right?

I guess I'll just wait for the contract to expire before taking a new one to be safe.

This post has been edited by fgt: Jan 16 2013, 01:52 PM

It's correct what?

You are not paying any penalty.

You are just honoring your contract.

if they say you need to pay Rm 500, then that's a punishment.

I wanna ask about total amount that i need to pay when i purchase an iphone 5 with iDiGi 138 via Cash. What is the amount i need to pay with RM200 rebate in total? Got any advance payment? ? Or subscription fee??

What capacity?

The 1st page already state very clearly tbh.

The amount stated, minus 200 nia lo.

Iphone 5 White 32GB...
That's mean RM2,322 - RM200(rebate) = RM2,122... rite? No others charges or fees?

Nope.

You pay the amount minus 200 then.

You got it just right.

Yes, it's correct but I don't see the point of early renewal though. It's like giving me RM500 discount (no penalty) but I lose RM500 at the same time for that two months.

It's for those who don't opt for EPP.

If you don't opt for EPP, it's beneficial for you

Yeah, I realised that. I'll just wait then. No EPP this time around.

Main reason why I don't opt for EPP.

Very troublesome.

16th January is my new billing period, but I have yet to receive any sort of payment info like bill or what from Digi for the December bill.. My bf also.. And he asked the Digi Centre peeps, they said first month's bill is free. i wonder if they mean first billing period is free (as in the alang alang one) or what? First time postpaid user here.. Scared about being in debt to Digi i want to pay my bill ASAP

Hi, currently on i88, i can get this smart family sup line?
http://www.digi.com.my/postpaid/dgfamily.do
previously DGfamily 30 is included voice commitment, how about this smart family now.
if any voice call charge above the 28, then its not worth to get it already.

depends on which one you choose.
got internet quota de no free talktime.
the other one is 100 minutes and 100 sms to other network, no internet.
that day when i apply for iDiGi the digi guy say the rm30 package still available.

Thanks for reply,
The free internet attracted me. But my main concern is the monthly comitment of rm28 is only internet, and any usage will charge above this 28?
Btw, according their website the old dg30 discontinued.

for the internet package, calling and sms will got extra charges. the rm28 is only for the 600MB internet
if i'm not mistaken 15cents/minute call and 10cents/sms. got 6 FnF for digi lines though.
not really sure about the rm30 one but that day when i apply supplementary lines for my parents that guy say still can go for that plan

me too..my billing period is also 16th jan...but i register my iDigi on 31/jan/2012
mean i rugi half a month?
i called digi customer service to ask about this and the technician mentioned that i can check the bill on Digi OCS around 1 week after my billing period...
first time digi postpaid user also...abit scared

they will charge you half month only..

Everything they give and charge u half lo. Internet talktime all those in half

Your bill will be prorated. They'll only count towards how many days left until the date of bill cycle.

Although you can do some calculation by your own self, make sure you call them and ask how much minutes and sms you're suppose to have. Since your minutes and SMS are also prorated by them being divided by days of joining until next bill date, you may want to avoid it being overuse.

hey guys what is the actual price for iDigi 88 per month?
y mine is RM88 per month?


This post has been edited by Lihao: Jan 20 2013, 02:04 PM

should be rm60 (or 55 after auto billing)

below there got negative back, its the advance payment.

i dun have this deduct o...
i think they calculate wrong monthly fee to me,
this is my second bill.
if the first bill they calculate wrong for me, can i ask for rebate?
(i paid already, that is only six days for the first bill)

first bill is prorated i think, it not fully one month right?

yap...only 6 days for the bill...

nothing wrong with rm88 for idigi88.

But what i show in the attachment is my second bill,
digi charge my iDigi 88 for RM 88...

Anyone?

Today go Digi ask for the bill problem,
the staff asked me pay for this month first,
then she will deduct RM 28 for me for next month bill....

y deduct rm28?

This post has been edited by bernard90: Jan 22 2013, 08:01 PM

he was charged rm88 for iDiGi88 instead of the contracted rm60

If we sign on the end of the month, when the bill come on 16 of the following month, digi will owe us half month money right?

your bill will be prorated for the month, meaning that your free calls, free sms, free data will be scaled according to the bill's duration. e.g. your bill is half the month, you will get all the freebies half of its original value.

hey guys, can help me here. cant really understand the bill.
can anyone explain the bill to me?

cz i port from prepaid to postpaid. then i have rm128+ of prepaid credit transferred.

then the total says -rm77+. means i dont have to pay rite for this month since it's still negative?

most likely.
what is the total outstanding?
if it's zero then no need pay loh

the total says -rm77

so means digi still owe me money rite?

ya, will be further deducted in next bill.

ok thanks alot. 1st time postpaid user. n the bill is confusing! haha

hi,
can i know what is the speed like for idigi plan if
before & after reach monthly quota. thx

My idigi get download speed around <1.5mb, and after quota 128kb speed.

hurmm looks like idigi88 package cheaper + attractive... is there any upfront payment? how the digi coverage so far?

I had receive the bill for dec-jan bill
I was suprised as i been charged rm 120,which is twice of the package i signed (iDigi 88)
First is IDigi88 - RM 88 (should be RM60?)
And i was charge almost RM25 for domestic charged(i am sure i din use more than the free 200mins and sms)
So wat should i do now? Complain at any digi centre and how to i argue if they say i overuse my quota?
Help please,first time postpaid user here ! Haihzzz

It's been a month now coverting from BB to iPhone with DiGi. I'm totally clueless in how can I check the remaining free calls that included in the package. The DiGi app that available only shows how much of quota has been used and the outstanding bill. Confusing...

Quite decent there bro i think mine more or less the same. Digi speed before quota not that good but speed after quota decent compared to other telco

Coverage of digi really depend on area bro. But in major cities shouldn't be a prob.
For upfront payment there should be some that is billed into your account.

Call digi cs and ask for it. They will waive it next bill. If really cannot go to nearest digi center they'll settle for you.

Read 1st post of this thread bro. Too bad there isn't a real way without getting online..

i bought iphone 5 32gb at digi bsc.fortunately they have the stocks but it is limited. and now i am really excited to explore it. anyway, i'm using idigi88 and i hope that my 1st bill will not surprise me since i am a student.

i am digi prepaid user, how to track my data usage if i subscribe weekly/monthly data package thru *116# (not daily rm8)
need apps or?

need help thank you

Plan to get iPhone 5 from Digi in KL area...
Any recommended Digi Store with available stocks?

u can try at digi bangsar shopping centre.. went there last monday and they have a lot of 16gb but very limited for 32gb..

i got a point im not clear with
lets say i sign up for iDigi238
So iphone price is rm164 for 16gb?

nope, they still sell you for rm2012.
the rm164 is just their way of explaining how much you can save by getting this package that's it.
hope clarified

Hi guys, just asking is the negative mean I had pay the bills edi? Paid the bill around 20jan but on the digi OCs the bill is still there nth mention about I pay bills. So is this normal??? Thanks guys

not sure about this *128# thingy but i usually check digi ocs for better billings. IIRC negative values mean digi still owe you money.
most of the time i just wait for the bill to come then pay only

The DiGi Service Centre at KL Sentral closed or still operating? Where is the store located ah? My friend couldn't find it. Any direction guide?

Lol dafuq?
I mean contract, or they not doing it?

iDiGi 238. ori price rm238/month, after discount rm161/month, difference rm77/month
in 24 months you save rm1848
so iPhone price is 2012-1848 = 164..
so you still need to pay 2012 for iphone bro

clarified thanks bro

hi all, is smart plan 48 or i88 more worth of money if regardless of the smart phone...

it depends on your usage.
medium caller + medium messaging + want internet go for i88
if rarely call and sms go for smart plan.

idigi 60 free call 200min sms 200min to all operator? or digi only?

all operators bro

anyone know the charging block for idigi free minutes? if i call for 40 seconds is it considered one minute or is it just all added up with no charging block?