iDiGi Price Plan for iPhone

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Available Plans:


Calculations on plan + iPhone price:
iPhone 6 calculations
iPhone 6P calculations

Special benefits:






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This post has been edited by yezhacolic: Nov 1 2014, 03:01 PM

Frequently Asked Questions

Q1. What is new about the iPhone 5?
A1. The iPhone 5 is built with 6 new key features, which are:
* An all new design that is 18% thinner and 20% lighter compared to the iPhone 4S
* 4-inch Retina display
* A6 chip – with faster graphics and enhanced power efficiency
* New Apple EarPods
* 8-megapixel iSight camera
* iOS 6 – the world’s most advanced mobile OS with Apple Maps and Siri

Q2. Do I need to pay an extra fee for the Nano SIM card?
A2. No. The Nano SIM card is FREE if you sign up for an iDiGi plan with DiGi.

Q3. How many iPhone 5 models are there for me to choose from?
A3. DiGi will be launching all six (6) iPhone 5 models, which are:


Q4. Can I choose the colour of my iPhone 5?
A4. Yes, you can. However, this is subject to stock availability.

Q5. What is the credit limit for each iDiGi plan?
A5. Please refer to the table below (as per current Mass/Enterprise plans) for more information:



Q6. What are the payment methods available if I sign up for the iPhone 5 with an iDiGi plan?
A6. You can sign up for the iPhone 5 via cash, credit card or 0% Interest Easy Payment Plan (EPP).

Q7. Do I need to pay a stamping fee?
A7. Yes, a stamping fee of RM10 is applicable to ALL new registrations. This will show up in your first monthly statement.

Q8. Will I enjoy friends and family™ rates with iDiGi?
A8. Yes, you can have up to a maximum of six (6) friends and family™ numbers under your iDiGi plan.

Q9. What is the main benefit of friends and family™?
A9. friends and family™ allows you to make cheaper voice calls, SMS and MMS to six (6) of your favourite DiGi numbers.

Q10. Where can I purchase the iPhone 5 from DiGi?
A10. You can purchase the iPhone 5 from DiGi at your nearest DiGi Store INFO or via DiGi Store Online.

Q11. What are the accepted credit cards for the iPhone 5 payment?
A11. For single-swipe credit card transactions:
- We accept all credit cards except Diners

For 24-month 0% Interest Easy Payment Plan (EPP):
- Maybank, Citibank, CiMB, HSBC, Public Bank & RHB credit cards only.
(For online purchases, EPP is available to Maybankard Visa and Maybankard MasterCard holders only.)

Q12. Can I use my FREE iDiGi voice call, SMS and MMS quota when I am roaming abroad?
A12. No. All voice call, SMS and MMS quota are exclusively for domestic use. When roaming overseas, the prevailing data roaming charges will apply.

Q13. How do I check my FREE quota usage?
A13. At the moment, there is no way for you to check your quota usage or your remaining units. However, you can log on to the Online Customer Service (OCS) portal to view your itemised bill. Usage of free units will appear zero-rated.

Q14. I am on an iDiGi plan. Can I sign up for a supplementary line?
A14. Yes. You can sign up to a maximum of six (6) supplementary lines.

Q15. Is there a penalty fee if I plan to terminate my contract before it expires?
A15. Yes. You will be charged RM500 if you terminate your contract before it expires.

Q16. What is my Internet speed after I have exceeded my monthly quota?
A16. Your Internet speed after you have exceeded your monthly quota is 64kbps.

Q17. Can I perform Internet quota reload?
A17. Sorry, Internet reloads are not applicable with iDiGi at this point of time.

Q18. Can I enjoy International Roaming if I sign up for an iDiGi plan?
A18. Yes. You can enjoy International Roaming if you sign up for an iDiGi plan. Please call 016 221 1800 to activate International Roaming. Before travelling, it is advisable to check the DiGi International Roaming page to see if rates have been revised as well as to learn more about special the promotions/rates that you can enjoy.

Q19. I am currently with another telco. Can I switch over to DiGi by purchasing the iPhone 5 with an iDiGi contract?
A19. Yes. You will be given a Mobile Number Portability (MNP) SIM card. Once you have received the "Welcome SMS" from DiGi, please return to the same DiGi Store to purchase the iPhone 5 within seven (7) days.

Q20. Do I have to make a full payment if I want to switch to DiGi (MNP)?
A20. No. You will receive a new SIM pack from DiGi first. Once your number has been successfully ported over to DiGi, your line will be activated with the iDiGi plan. You are required to return to the same DiGi Store to make payment and collect the iPhone 5. This process will take approximately five (5) working days if your port-in is successful.

Q21. What is the warranty period for the iPhone 5?
A21. The iPhone warranty period is 12 months from the date of successful phone activation. In the event where device replacement is necessary, you are advised to bring your iPhone 5 to a DiGi Retail Centre for inspection. Please note that you may be charged a minimum amount of RM1,000 if your iPhone does not comply with the Apple Replacement Policy at the point of inspection by a DiGi Tech Specialist. The minimum amount charged is also subject to change without prior notice.

Q22. My device is faulty. What should I do now?
A22. If your device is faulty, please bring your phone to the nearest DiGi Retail Centre for inspection. Our DiGi Tech Specialist will advise you on whether your iPhone is eligible for a replacement or not, subject to the Apple Replacement Policy. For more info on the Apple iPhone warranty policy, please click here.

Q23. What do you mean by 1-to-1 replacement warranty?
A23. 1-to-1 replacement warranty means that you will receive a replacement unit immediately if your existing iPhone 5 is faulty. This is subject to DiGi and Apple's Terms & Conditions – valid in line with Apple's 1-Year Warranty.

Q24. I already have an iPhone. Can I sign up for the iDiGi plan?
A24. No, iDiGi plans are exclusive to customers who purchase the iPhone 5 device bundle (with 24-month contract) from DiGi.

Q25. Can I just purchase the iPhone 5 from DiGi without a plan?
A25. No. DiGi does not sell the iPhone 5 without a plan.

Q26. I have signed up for the iPhone 4S with DiGi a few weeks ago. Can I upgrade my iPhone 4S to the iPhone 5?
A26. Sorry, you cannot upgrade your iPhone 4S to the iPhone 5 at the moment. We will keep you updated if there are changes to this policy in the future.

Q27. I am still tied to a DiGi contract. Can I purchase the iPhone 5 at full price and tie it to my existing plan?
A27. We are sorry to announce that we will not sell the iPhone 5 without a new iDiGi contract during the launch. We will keep you updated if there are changes to this policy in the future.

Q28. I have two (2) months to go before my existing DiGi contract ends. Can I sign up for the new iPhone 5?
A28. Yes. You can sign up for the new iPhone 5 via DiGi Store Online or your nearest participating DiGi Retail Centre.

This post has been edited by yezhacolic: Jan 14 2013, 11:22 AM

Guide to track ur current sms and call usage - Strictly for Digi iPhone plan customer ONLY. [Credited to sheahann]

For Digi plan user that wanna track their current SMS and Call usage .
Im using the i88 plan with 200minutes free calls and 200SMS ..
For those who wanna keep track of their usage without having to jailbreak then can have a look here.
As far as i know. Apps store doesnt have those apps to track ur calls and sms(at least for free) while cydia MobileLog(causes FaceTime crash) and CallCounter(not free).
So here's how to do it.

1. Login to Digi OCS .
2. Click Unbilled transaction and the Unbilled Transaction.


3. To track SMS usage.

Choose call type as MO SMS.

My billing ends on 15th November and start a new 1 on 16th november. So i choose 16th november as From , and To to the latest day( if today is dec 7 then choose 7th loh, but in this guide i will just take 18th november as an example).

Now just click Submit and u can see the total SMS u currently used.


OK done with SMS .. its quite straigh forward ..

Now come to the calls usage part . Digi did provide the list but image if u got around 200calls .. are you going to add up 1 by 1 ?

4. To track Calls Usage.

Calls type choose Originating

My billing ends on 15th November and start a new 1 on 16th november. In this guide i choose date From 15th november to 7 December .

In the printscreen i got 77calls .. imagine if u got 200calls and how u gonna sum it up to track ur usage ?


Solution:
1.Click the Download To CSV.
2. Open it up in Excel.
3. Click the "A" column 1 time(to select whole column) .
4.Choose Data > Text to column.
5. In the box choose Delimited then next > Tick Other and put in "|" and then click Finish. Now the data is correctly aligned into column.
6. Click the "D" column(Duration/Volume) then click Home>Format > Format Cells.
7. In the box choose Custom > then replace the word General with hh:mm:ss and then click OK.
8. Now simply click 1 empty cell and type in =SUM(D:D)
9. U can now see the total usage in that box ..



As according to above image, has used up to 1hour 33mins & 28secs ( equivalent to 99min 28second ). If you are on iDigi88, with 200mins free call; you have left 100mins & 32secs on free call.



This post has been edited by yezhacolic: Jan 14 2013, 11:24 AM

RESERVED
~~~~~~~

hehe new thread

Hi guys, im a new n noob postpaid user now. 1st time in my life i change to postpaid after almost 10years in prepaid.

i change to postpaid on 20th dec, so meaning i pay my bills on 19th january is that how it works? kinda blur here. if i dont pay my bills on time, can i still use the line?

and when i sign up the digi smartplan 48, there's an advance payment of rm50. that rm50 means i dont have to pay my 1st month bill? or it will be slowly deducted through monthly bills?

terms and conditions no.4: "The promotional monthly fee is only applicable for first 24 months. After 24 months, the monthly fee reverts to the normal rate."

what does "normal rate" means?
btw if i got this package on 7th January. my billing date will be 6th Feb?

iDiGi 88 for example.

You are paying 60 now.

When contract ends, you pay back 88 lo.

digi can use the rm200 rebate

really?

i already use liao

DiGi mmg can use the 200 rebate from Pakej Komunikasi Belia la.

Already been proven since long already.

ohh so that time have to extend to a new iphone contract liao lo

They'll offer you a rebate, i think.

I'm still on the old iDiGi contract for 1 of my spare phone.

It's 88 minus 20 = 68 per months

Going to terminate that contract since it has expired last month

me can rebate anot?

Kenot brain what you saying.

if you apply, and you are eligible, why kenot rebate?

go register either working or student

print the the succesful page

go to digi

choose the phone and plan

show them the printing

it will minus 200 from the phone let said iphone is 2012 then can minus 200 = 1812

This post has been edited by M4A1: Jan 14 2013, 04:17 PM

its RM1812 bro. lol.

fixed

math bad

ahhh i created the topic regarding Home Button . but already changed to new topic new version .


Anyone here work in DIGI ? anyone face the issue of home button sink and i have to press deeper to make it work ? the function of home button doesnt gone however the feeling of pressing is different =.= ..